Always deal with Ruth, Torquay branch. Totally rely on her judgement, always accommodating when we have to change at last minute. Nothing too much trouble and just booked another holiday with her. Al... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As always, excellent service. Nothing is too much trouble, it's so lovely to be able to go in store and be treated as friends and not 'just' customers, even had a cuppa and bikkies. It's no coincide... Zobacz więcej
Reakcja na opinię
We wanted a warm holiday going from Exeter as we only had a week free. Jasmine was excellent at finding options for flights and hotels. Jasmine was very professional and helpful and made us feel ver... Zobacz więcej
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We were served by Ruth in Torquay Hayes travel, she was very friendly and so knowledgeable about the countries and areas that would suit my husband and I. After spending several holidays in the canne... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
49 Union Street, TQ1 1ET, Torquay, Zjednoczone Królestwo
- 01803 896927
4,9
Doskonała
626 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Personal Service
We felt that our enquiry was a top priority and we were helped to find the best holiday on offer with the facilities and servives that we had hoped for.
17 lutego 2026
Odpowiedź od Hays Travel - Torquay
Thank you Mr Carr for your 5 star review and kind words it is very much appreciated. I'm glad we were able to find you your perfect holiday in Majorca and hope you have a lovely time.
Best wishes
Ruth
Holiday 2027
Phone the Torquay store spoke with a lovely lady Emma nothing was to much trouble holiday all booked in 10min with everything I wanted great service
8 lutego 2026
Odpowiedź od Hays Travel - Torquay
Thank you for your 5 Star Review Craig, I hope you are looking forward to your holiday! Best Wishes, Emma
Carly was helpful
Carly was helpful, polite & professional. She went out of her way to find the best price.
7 lutego 2026
Odpowiedź od Hays Travel - Torquay
Thank you for your 5 Star Review , I hope you are looking forward to your holiday! Best Wishes, Carly
An efficient and friendly service
The agent had looked at alternatives to see whether she could find a cheaper holiday. Everything was double-checked and printed out for us.
13 lutego 2026
Odpowiedź od Hays Travel - Torquay
Thanks for your 5 Star review, I hope you are looking forward to your holiday! Best Wishes, Abbie
A warm welcome
A warm welcome, super friendly team, expert knowledge. I wouldn't go anywhere else. The awesome team do everything for you to make your holiday and plans are perfect to suit your every need
11 lutego 2026
Opinia niezależna
Odpowiedź od Hays Travel - Torquay
Thank you Lynn for your 5 star review and kind words, it is very much appreciated. It is always a pleasure to book your holidays and I'm sure you'll have the best time away as always.
Best wishes
Jasmine
I’ve always booked my holiday at hays…
I’ve always booked my holiday at hays normally with Carly and always get a warm an friendly welcome , Amd help with the best holiday to our needs
8 stycznia 2026
Odpowiedź od Hays Travel - Torquay
Thank you for your lovely review Carla. It is always a pleasure booking your holidays!
Best wishes Carly :)
Odpowiedź od Hays Travel - Torquay
Thank you for the review Julie
We're happy to hear that the booking process was easy for you. Thank you for your kind words; we appreciate it.
Hays Travel :)
Emma on Hayes Torquay has been amazing
Emma on Hayes Torquay has been amazing. Found me a good deal, advised on a good selection of day trips around Iceland. Sorted out a problem while we were there very quickly. Excellent service.
28 stycznia 2026
Odpowiedź od Hays Travel - Torquay
Thank you for your 5 Star Review! It was a pleasure helping you find such a lovely trip! Best Wishes, Emma
Australia bundle
Everything sorted quickly
Everything we wanted in one bundle
Very helpful excellent experience
28 stycznia 2026
Odpowiedź od Hays Travel - Torquay
Thank you for your 5 Star Review, It was a pleasure helping plan such a wonderful trip! I hope you are looking forward to it! Best Wishes, Emma
Everything we requested was sorted with…
Everything we requested was sorted with good knowledge and professionalism- thank you Abbie at Torquay branch .
27 stycznia 2026
Odpowiedź od Hays Travel - Torquay
Pauline,I appreciate you taking the time to share your experience. We're happy to hear that everything was sorted to your satisfaction with expertise.
Hays Travel Torquay
Excellent xxx
28 stycznia 2026
Odpowiedź od Hays Travel - Torquay
Thank you for your kind review, I hope you have a wonderful time away.
Best wishes
Emma :)
You did make me smile it was relaxed…
You did make me smile it was relaxed and had some fun with the staff really pleased with holiday that was found for us something to look forward to so thank you will be back for more Janis Kennedy
23 stycznia 2026
Odpowiedź od Hays Travel - Torquay
Thank you so much for your lovely five star review. We always enjoy a good laugh with our customers! We hope you're looking forward to your holiday. Best wishes, Carly :)
Odpowiedź od Hays Travel - Torquay
Thank you for your 5 star review and kind words it is very much appreciated. I hope you have a lovely time in Egypt and you'll have to come back and tell me all about it.
Best wishes
Carly
The best travel company out there
I have been using hays travel for a number of years and the staff are always amazing friendly and knowledgeable. They always seem to find just the right holidays for myself and my 6 year old daughter. I get everything done in one place and even get my currency there too. Would highly recommend hays to anyone.
14 stycznia 2026
Odpowiedź od Hays Travel - Torquay
Mr Jones,
We appreciate your continued trust in us for your holidays. It's wonderful to know our team consistently provides amazing, friendly, and knowledgeable service, finding the perfect trips for you and your daughter. We're glad you find our services convenient!
Best wishes
Emma
Carly was as fab as ever helping me…
Carly was as fab as ever helping me sort out a family holiday
20 stycznia 2026
Odpowiedź od Hays Travel - Torquay
Mrs. Elizabeth Powner,
We're happy to hear that your family holiday planning went so well. Thank you for your positive feedback; we appreciate it.
Best Wishes
Hays Travel
Odpowiedź od Hays Travel - Torquay
Thank you so much for the 5* review Trudi , I hope you have a lovely holiday
Best wishes
Abbie
Easy peasy
We always go to Parker at Torquay branch she is easy to deal with honest straightforward. With no flowery
Language
17 stycznia 2026
Odpowiedź od Hays Travel - Torquay
Thank you for your lovely review Mrs Booth, I hope you're looking forward to your holiday. Best wishes, Parker :)
Excellent service very professional…
Excellent service very professional thrilled with the service thank you great price
11 stycznia 2026
Odpowiedź od Hays Travel - Torquay
Thank you so much for your 5 Star Review Brian, I hope you are looking forward to your holiday! Best Wishes, Abbie
Staff are always lovely and helpful
Staff are always lovely and helpful , nothing is to much bother .
7 stycznia 2026
Odpowiedź od Hays Travel - Torquay
Thank you so much for your lovely review - thank you for coming to us for your insurance, and we hope you have a wonderful time away. Best wishes, Parker :)
Good staff good service booked with…
Good staff good service booked with Torquay branch last year
4 stycznia 2026
Odpowiedź od Hays Travel - Torquay
Thank you for your 5 Star Review Carl, I hope you are looking forward to your holiday to Gran Canaria! Best Wishes, Carly
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.