We spent absolutely ages in your Gyle branch trying to find a holiday perfect for us, last minute. Your consultant, Liam, was beyond patient and extremely knowledgeable and very quickly grasped what... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Really friendly staff who made us completely welcome went out their way to organise the holiday for us and even stay beyond closing time to be able to complete the booking. Skye was so friendly and pr... Zobacz więcej
Reakcja na opinię
We went to book a last minute holiday at Hays travel in the Gyle Centre in Edinburgh. We spoke to Skye who was really helpful and lovely She helped us find a nice hotel within our price range Tha... Zobacz więcej
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Great customer service 5 ladies of a certain age not sure where we were going. Skye searched and found us a holiday which we were all happy with. Very welcoming and patient with us. As we had booked... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
The Gyle Shopping Centre, EH12 9JR, The Gyle, Zjednoczone Królestwo
- 01315163723
4,9
Doskonała
799 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We have just booked our holiday with…
We have just booked our holiday with Hay's Travel, for the second time. They explain all the details about the holiday make and it easy to understand . Would
recommend them to anyone how is thinking of a
holiday to visit them first.
Russell Yearsley
13 czerwca 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
I was initially disappointed there were…
I was initially disappointed there were 8 booking desks and only two assistants serving, I had to wait almost an hour, However when Liam did help us he was excellent and couldn’t do enough to help us, he is a credit to your company
16 czerwca 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Liam
Specifications met
Liam was thorough and researched my specifications before proceeding with booking
15 czerwca 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Liam
Helpful and excellent care with the…
Helpful and excellent care with the booking Manager Ricky was first class in helping in all aspects of our trip
13 czerwca 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Ricky
All staff are xery friendly and helpful
12 czerwca 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Absolutely amazing Ricky the manager in…
Absolutely amazing Ricky the manager in HAYS TRAVEL GYLE shopping centre Edinburgh couldn’t of got anyone better he was absolutely fantastic and spent time searching for the right cruise for us as this was the very first cruise we be going on.As he has lots of experiences with cruising. he had been on lots of cruises in the past And full of lots of knowledge regarding places to go and see very helpful.
Thank you once again.
To RICKY the manager in HAYS TRAVEL
7 czerwca 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Ricky
Emma
Emma, Joan and Sky were amazing. They helped us when we couldn't get the hotel we wanted. Wonderful staff, couldn't do enough for us.
5 czerwca 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Emma, Joan and Skye
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Emma
Liam was very helpful
Liam was very helpful, friendly but professional.
I would not hesitate to book further holidays with him.
Thank you!
31 maja 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Liam
Great Service from Ricky and Joan
Staff were so helpful and assisted in my requirements regarding ‘social’ flight timings. There is nothing worse than having to check out if your accommodation by a certain time and having a 12 hour wait for your red eye flight.
2 czerwca 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Great Service
The agent offered a number of options to consider and I can say that they sorted a great all inclusive deal which I accepted.
Great service
7 stycznia 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Liam
Very friendly Liam.nice friendly very informative and…
Very nice friendly very informative and very patience with us oldies.
2 czerwca 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Liam
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Emma
Staff very helpful & welcoming.
Staff very helpful & welcoming.
Managed to get the holiday we wanted
Have booked through Hays several times & will continue to do so
24 maja 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
What a great experience we had with…
What a great experience we had with Rick in Hay's travel Gyle Edinburgh, he was so knowledgeable and helpful re cruises and had been on the ship were going on which was great, gave lots of Advice and the fact Hays travel agents will be with us all the way was very reassuring thank you Rick for your help it was very much appreciated
25 maja 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Great staff
Great staff. Gave us a multiple of choices to choose from and a wide rangetoo the lady was very helpful
26 maja 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Very knowledgeable and no hard sell
Very knowledgeable and no hard sell.
Had good recommendations and didn’t hurry us. Would definitely use again.
21 maja 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
My visit to Hays travel went well
My visit to Hays travel went well. I got flights booked quickly and efficiently and the staff were polite.
19 maja 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thought we would try Hays for a change…
Thought we would try Hays for a change went with Barrhead last few times which was ok shop in the Gyle was empty decided on Aiden who was pleasant and put us at ease straight away were undecided where we wanted to go decided on Portugal as we had been two years ago booking was very straightforward same apartments got all the information we needed all in all no problems
15 maja 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Aidan
We have booked all our holidays with…
We have booked all our holidays with Joan at the gyle Edinburgh she is always great at finding us good places and great deal I would advise anyone to go & book their holiday with Joan at the gyle. Thanks Joan. Margaret swan
16 maja 2026
Odpowiedź od Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Joan
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