Spotted a short break in the window of the shop when shopping in the forge shopping centre and went in and enquired about it. We were welcomed in buy a member of staff and had a great experience talki... Zobacz więcej
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As a large family group booking (10 adults and 7 children) we were looking for advice and expertise knowledge to help book our summer holiday. Val’s customer service skills were fab, she researched a... Zobacz więcej
Very nice staff no pressure to book lady called Elaine served us very nice and took her time to get us what we wanted definitely book here again
Myself and my wife were looking for our first holiday in two years. As we had a great experience with Hays before we decided to return. We were taken immediately by Elaine, ca travel advisor who I hav... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Forge Shopping Centre, G31 4EB, The Forge, Zjednoczone Królestwo
- 01415307830
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff and how helpful they are
18 czerwca 2026
Hays Travel Parkhead Branch
Hays Travel Parkhead Branch. Special mention to Louise who was so helpful and made the booking experience so easy with her expert knowledge and friendly nature Many thanks.
14 czerwca 2026
Well l have been using Hays Travel in…
Well l have been using Hays Travel in the Forge for many years now and I have never had any problems l always deal with Danielle and she is always excellent
5 czerwca 2026
Very helpful
Very helpful, I wasn’t sure which cruise but wanted best deal with a balcony and going solo. Got all the advice and choices I needed to make a decision. Very nice and friendly.
10 czerwca 2026
First time using Hays Travel
Very pleased with the experience of booking our first holiday with Hays Travel, The Forge, Parkhead, Glasgow.
Our Travel consultant, Elaine couldn't have been more friendly and helpful in getting us exactly what we were looking for.
11 czerwca 2026
Customer service agent and Danielle the…
Customer service agent and Danielle the manavdr in branch. Gives us grezt ad ice ,great deals and does all.our bookng for us .
4 czerwca 2026
We bypass dozens of travel agents to…
We bypass dozens of travel agents to get to this branch, time and time again, none better
10 czerwca 2026
Marrakech
Visited your travel agency yesterday (09.06.2026). Booked a City Break with the help of Valerie. Good service and efficient handling.Will certainly use the agency again.
Regards,
Gordon McLellan
9 czerwca 2026
Super easy and very efficient booked…
Super easy and very efficient booked through messages as saw offer on face book and it couldn’t have been any smoother . Very fast response to messages and booking process simple
10 czerwca 2026
It was supposed to be a special trip…
It was supposed to be a special trip for all the family for two big birthdays. They knew that. Went in sorted it out everyone paid then all of a sudden I get a call there is an extra 400 to be paid, two days and four phone calls later it was fixed. Then none of the family were seated together, then right before Christmas we were told the part of the hotel would be under construction, was on phone to main office and passed back through to the forge shop and was told ‘not much we can do about it’ they also “couldn’t find any correspondence over the £400 dispute” and offered us a couple hotels that were either worse in value or no good due to three members of family being disabled. THEN if that wasn’t enough we get back and I send an email to shop stating I’m not happy but didn’t see any resolve but wanted them to know my feelings especially when we found out we were supposed to have been offered Siam park tickets at a discount rate as advertised on their website which we never even got mentioned to us, I got a reply back stating they had sorted out the £400 issue (no that was me and my persistence) they couldn’t really offer me any apologies for any of it and that was that. So I had been lied to about no correspondence about the £400 (I have the email telling me there was notes on my booking about it) and there hasn’t even been an apology for any of it apart from “we are sorry you feel this way” there are two other travel agents in the forge guys I urge you to go to any of them,
18 września 2025
The patience of your travel consultant…
The patience of your travel consultant vall I think Glasgow forget is class
9 czerwca 2026
Elaine booked our holiday and the…
Elaine booked our holiday and the service was fantastic . We’ve used this branch on other occasions and always been great
8 czerwca 2026
My experience in the shop at the…
My experience in the shop at the Glasgow forge was excellent lwas very polite and looked at every option to get me a great holiday at great price val is a credit to your work team very professional and showed me plenty pictures of my holiday
7 czerwca 2026
Tina and her staff are so welcoming and…
Tina and her staff are so welcoming and never fail to source a wonderful destination and accomodation. We never need to go anywhere other than Hays for our holidays.
6 czerwca 2026
Louise was super helpful and polite
Louise was super helpful and polite. She answered every question I asked. Louise put me at ease with the discussion about where and when to go .I had a wonderful experience with the help of Louise.
23 maja 2026
Great service
When i called the store I spoke to Valerie, she answered all my enquiries and gave me all the information I needed, I felt confident then booking my 2027 holiday with Valerie.
2 czerwca 2026
From when I entered the forge hays…
From when I entered the forge hays travel the staff were very friendly and helpful in booking my holiday, every little detail was explained to me no hidden fees hays travel thanks again for my experience
1 czerwca 2026
We always book hates travel in Glasgow
We always book hates travel in Glasgow forge all your staff are a credit to your company all ways go out there way for everyone so credit were credits for 🧡😄🧡😄🧡😄🧡😄
1 czerwca 2026
Have been going to hay's travel for…
Have been going to hay's travel for nearly 6 years now always get a warm welcome and good deals all the staff are great to deal with go out there way to make sure you get the best holiday very organised everything done on time
31 maja 2026
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