I am always treated so well & made welcome. I feel like a VIP. This particular trip to Spain was an emergency as I wished to attend my late cousin's funeral, Spain has a 48hr turn around for burials... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It's always a pleasure to visit Hays Travel and see Mandy. She never fails to deliver our dream holiday got a luxury holiday booked for June 2027. She is always so helpful. We always leave with a... Zobacz więcej
Reakcja na opinię
What a pleasure, We knew what we were planning (roughly) and after talking to Karen she made some notes and a few phone calls as well as speaking to her colleagues and put it all together. We hav... Zobacz więcej
Reakcja na opinię
We saw Mandy at the Sutton branch to book flights and hotels around going to a cruise around Japan. She was friendly, helpful and professional and went over and above to make sure we got everything we... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
182 High Street, SM1 1NL, Sutton, England, Zjednoczone Królestwo
- 02039255869
4,9
Doskonała
457 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The personal service from mandy was…
The personal service from mandy was second to none .I will be back again
14 września 2025
Odpowiedź od Hays Travel - Sutton
Thank you so much for your lovely review. It was a pleasure to book your holiday.
Karen was very patient with us and…
Karen was very patient with us and found exactly what we were looking for.
17 września 2025
Odpowiedź od Hays Travel - Sutton
Thank you, it was my pleasure helping you.
Odpowiedź od Hays Travel - Sutton
It was lovely to meet you, and find you what you wanted.
Odpowiedź od Hays Travel - Sutton
Thank you for your kind words. It was my pleasure in assisting you.
Nice and professional staff
2 września 2025
Odpowiedź od Hays Travel - Sutton
Thank you for your kind words. It was my pleasure in assisting you.
Natasha was brilliant
Natasha was brilliant. Not only did she efficiently book exactly what we wanted but she also booked the same holiday with our friends so that the 4 of us can travel together. This really was a masterclass in multitasking. Thanks! We will definitely book our next holiday at Hays in Sutton.
8 września 2025
Odpowiedź od Hays Travel - Sutton
Thank you for your kind words. I was my pleasure in assisting you.
Mandy at the sutton branch was so helpful
Mandy at the sutton branch was so helpful she went above and beyond to find our holiday can't fault mandy 1bit.
6 września 2025
Odpowiedź od Hays Travel - Sutton
Thank you for your kind words. I was my pleasure in assisting you.
I saw Caitlin
I saw Caitlin. I was impressed with her knowledge of the resorts and was able to find me the perfect holiday in a very short time. Her customer service skills are really good, she knows how to speak to people in a friendly and confident way. She's only young and it's refreshing to find a young person who knows how to communicate. You should be proud of her.
31 sierpnia 2025
Odpowiedź od Hays Travel - Sutton
Hi Lynn, It was lovely serving you. I look forward to seeing you soon :)
- Caitlin
Very helpful staff
We had to arrange a short notice domestic flight in order to attend a funeral. The service we received was very good, Dean searched options to ensure we had plenty of time to spend on the day and the most cost effective solution. I would highly recommend this branch.
28 sierpnia 2025
Odpowiedź od Hays Travel - Sutton
Thank you for your kind words, I hope all went as planned with the funeral.
Mike was fantastic
Mike the Manager was fantastic and helped us select the best holiday for our party of 9 people. His knowledge, friendly nature, patience and understanding is a credit to him and his company.
29 sierpnia 2025
Odpowiedź od Hays Travel - Sutton
Thank you for your kind words, It was my pleasure in helping and enjoyed meeting you both.
Odpowiedź od Hays Travel - Sutton
Lovely to speak to you, and been of assistance.
Mandy is the best to book holidays she…
Mandy is the best to book holidays she has booked our holidays and she is very good at her job
16 sierpnia 2025
Odpowiedź od Hays Travel - Sutton
It's always a pleasure to been of assistance.
Odpowiedź od Hays Travel - Sutton
It was our pleasure in helping you.
Mandy did a fabulous job helping us to book our cruise
We booked a cruise with Mandy in the shop & she was extremely professional, helpful & patient in ensuring we had all the information needed for our choices & there was 5 of us & we all felt very reassured with the whole booking process. We definitely recommend this store for the personal touch as the other staff present were helpful & friendly too , well done 👏
22 sierpnia 2025
Odpowiedź od Hays Travel - Sutton
It was my pleasure, and thank you for your patient whilst I booked it.
We were undecided on a late get away…
We were undecided on a late get away and the travel advisor was great at checking several countries and options and narrowing down to a final choice. We were not rushed in any way and he was friendly and knowledgeable.
19 sierpnia 2025
Odpowiedź od Hays Travel - Sutton
It was wonderful to meet you, and discuss the options before settling on your ideal choice.
Many made it easy to chose or holiday
Many made it easy to chose or holiday. She asked what we was looking for and our preferred destination and went through it in great detail with us .
10 sierpnia 2025
Odpowiedź od Hays Travel - Sutton
It was a pleasure to have been of assistance and helping you.
We found Dean to be very helpful and…
We found Dean to be very helpful and informative nothing was too much trouble to find out what we needed to know and he always got back to us as promised.
16 sierpnia 2025
Odpowiedź od Hays Travel - Sutton
It was a pleasure to help you.
Exceptional service before and after…
Exceptional service before and after sales which is very unusual these days.
Thank you guys
7 sierpnia 2025
Odpowiedź od Hays Travel - Sutton
It was a pleasure speaking to you, and helping you with you holiday.
We shared a birthday
We shared a birthday! And was only too happy to find exactly what we wanted
13 sierpnia 2025
Odpowiedź od Hays Travel - Sutton
It was a pleasure to help you.
The staff was helpful
The staff was helpful, he found us the holiday package we were looking for.
3 sierpnia 2025
Odpowiedź od Hays Travel - Sutton
It was a pleasure to help you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.