We were looked after very professionally by Freya in the St Helens Branch of Hays Travel. She took the time to work through our booking with us and printed off our travel documents. We felt very welco... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We always book with hays travel in St Helens or Widnes excellent service competing with any price even ringing holiday complex to make sure i can take my bike outstanding
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Great service and they found us a great first family holiday deal for next August in Spain. The Lady (Freya) who served is was very helpful and informative. Hopefully be back in soon to book some more... Zobacz więcej
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Brilliant service all the ladys in shop were so welcoming and friendly booked my holiday on the spot everything was so easy so so helpful 😀 😊 it was in the st helens store
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
10 Church Street, WA10 1BD, St Helens, Zjednoczone Królestwo
- 01744 332029
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent
Excellent, professional service. Staff were quick to respond, patient and understanding during the booking process.
9 kwietnia 2026
Odpowiedź od Hays Travel - St Helens
Thank you so much for this lovely review!! We really appreciate you taking the time to leave this, Tayla and Lucy will be made up to read it! - Rhiann :)
Freya was very helpful and polite..
5 kwietnia 2026
Odpowiedź od Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Freya for you! - Rhiann :) xx
Odpowiedź od Hays Travel - St Helens
Thankyou very much for this lovely review! I'll make sure to pass this on to Kelsy for you! - Rhiann :) xx
I went to St Helens Hays Travel and the…
I went to St Helens Hays Travel and the travel agent was very professional, polite and helpful and seen me straight away helping me find the right holiday as a solo traveler for this break away.
I did ask her name but sadly I’ve forgotten it, please pass on my gratitude and my positive review as I’m sure you can find out who served me from your system. Thank you
3 kwietnia 2026
Odpowiedź od Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Kelsy for you, she'll be made up that you have taken the time to leave this!! We really appreciate it & Thank you for booking with us :) - Rhiann xx
Travel Insurance
Kirstyne who sorted my Travel Insurance for me was absolutely brilliant. I couldn't have asked for a nicer person. A credit to the company.
1 kwietnia 2026
Odpowiedź od Hays Travel - St Helens
Thank you so much for taking the time to leave this lovely review! I'll make sure to pass this on to Kirstyne for you, she'll be thrilled! - Rhiann :) xx
Excellent customer service from Freya
Excellent customer service from Freya, she sorted all our requests for assisted travel and hotel facilities.
31 marca 2026
Odpowiedź od Hays Travel - St Helens
Thank you for leaving a review on my service, I hope you have a lovely time. Freya
Odpowiedź od Hays Travel - St Helens
Thank you so much for this lovely review! Loved booking your holiday for you :) Hope you enjoy your Newmarket goodies!! - Rhiann xx
Friendly and efficient staff
Friendly and efficient staff. Nothing was to much trouble for Freya
27 marca 2026
Odpowiedź od Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Freya for you! - Rhiann :) xx
Katie was very good friendly and good…
Katie was very good friendly and good at her job helpful and nothing was to much trouble
27 marca 2026
Odpowiedź od Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Katie for you, she'll be so made up!! - Rhiann :) xx
Odpowiedź od Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Tayla for you! - Rhiann :) xx
Member of staff took her time with us…
Member of staff took her time with us and explained everything we needed to know. Took all the pressure off us.
18 marca 2026
Odpowiedź od Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Kelsy for you, she'll be thrilled! - Rhiann :) xx
Faye went above and beyond to help us…
Faye went above and beyond to help us book are holiday she explained everything very well
25 marca 2026
Odpowiedź od Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Freya for you, she'll be made up! - Rhiann :) xx
Honest advice
Honest advice, fully looked for a Cruise that suited our requests.
Provide good information re: the Cruise and costing. What was included, possible extra options etc.
21 marca 2026
Odpowiedź od Hays Travel - St Helens
Thank you for your lovely comments on my service. I hope you have a lovely time. Freya
Cruise Booked !!!!
Rhiann was very friendly & helpful. She booked all aspects of our cruise efficiently & ironed out any problems we had with ease. Fantastic Service !!!, would highly recommend Hays Travel & will definitely use again.
12 marca 2026
Odpowiedź od Hays Travel - St Helens
Thank you so much for this lovely review!! LOVED booking your cruise for you, you're going to have the most amazing time celebrating!!! - Rhiann :) xx
Excellent service
The lady who we spoke to was the manageress and she dealt with our enquiry expertly and was more than helpful so we booked our holiday straight away.
19 marca 2026
Odpowiedź od Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Kirstyne for you, she'll be thrilled! - Rhiann :) xx
Shop and staff so welcoming as ever…
Shop and staff so welcoming as ever because we always use Hays. The young lady Rihanna was so informative and pleasant and happy for us. We shall certainly be back again.
19 marca 2026
Odpowiedź od Hays Travel - St Helens
Thank you so much for this lovely review! Loved booking your holiday for you!! You're going to have an amazing time! - Rhiann :) xx
Once again we have returned to Hays Travel
Once again we have returned to Hays travel to book our holiday to Thailand 🇹🇭
After already booking a trip to Spain in June and a Caribbean cruise in December 26
I love the fact that I can call or visit my local agents (St Helens, Merseyside) and deal directly with Rhiann who’s just amazing 🤩
Nothing is ever too much trouble and we can chat or email backwards and forwards before we decide on the best deal for us. Always excellent customer service and they make you feel like you’re really in good hands and being looked after 😁
We’ve used several tour operators over the years but there’s a reason we keep returning to Hays!
Thanks for all your help and hard work team Hays St. Helens 👍😁
15 marca 2026
Odpowiedź od Hays Travel - St Helens
Aw thank you so much for this lovely review!! Love booking your holidays for you!! - Rhiann :) xx
From the moment we walked in we was…
From the moment we walked in we was made to feel ever so special, service was first class, ALL staff ever so friendly and polite, walked out after booking a week in Loch lomond and Dunoon in Scotland, an absolutley delight to of booked at Hays travel, all round service was 100% first class, keep it going Hays, doing a fantastic job.
13 marca 2026
Odpowiedź od Hays Travel - St Helens
Aw thank you so much for taking the time to leave this lovely review! We loved meeting you both and your little doggy! I'll make sure to pass this on to Tayla for you! - Rhiann :) xx
Good service 5stars
12 marca 2026
Odpowiedź od Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Ruby for you! - Rhiann :) xx
Odpowiedź od Hays Travel - St Helens
Thank you for your kind review. Lucy :)
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