When we made our booking we knew where we wanted to go + hotel, Laura was very professional, polite, explained everything from start to finish. Have used Hays several times as everything is... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jade again this year has provided us with exceptional service. She put together a Canada package for us with professional expertise. And helped us with our decision booking flights for our next Florid... Zobacz więcej
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Great experience. Always good advice and knowledgeable. The team at Southbourne are always very willing to assist even when we are not sure where to go! Thank you for your assistance.
Reakcja na opinię
Booked again with Chrys, very easy to do and as ever, she was so helpful, efficient and a pleasure to engage with. She knows what we like in a holiday and always delivers!
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
36 Southbourne Grove, BH6 3RA, Southbourne, Zjednoczone Królestwo
- 01202 417700
4,9
Doskonała
487 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hays Travel - Southbourne
Thank you so much for your lovely review, it was a pleasure helping you finalise your holiday! Have a fabulous time away :)
Kind regards,
Laura
I was greeted by Laura who was very…
I was greeted by Laura who was very professional she went through everything with me and we checked a few times that it was what I wanted I felt so at ease I massive thank you to Laura
18 lutego 2026
Odpowiedź od Hays Travel - Southbourne
.kim,
We appreciate you taking the time to share your experience. We are so glad you felt at ease and that everything was to your liking. Thank you again!
southbourne, Hays Travel
The staff are always so helpful and…
The staff are always so helpful and friendly .
Their knowledge is excellent.
I feel sorry that I can’t remember the young ladies name!!
17 lutego 2026
Odpowiedź od Hays Travel - Southbourne
Denise Dodds,
We appreciate your kind words! We're so glad our team could provide excellent knowledge and helpful service. Thank you for your positive feedback!The consultant you saw was Laura :)
Southbourne, Hays Travel
Chrys was very good
17 lutego 2026
Odpowiedź od Hays Travel - Southbourne
Stephen King,
We appreciate the feedback! We're glad you had a positive experience.
southbourne, Hays Travel
Excellent knowledge and efficient.
23 stycznia 2026
Odpowiedź od Hays Travel - Southbourne
We appreciate you sharing your experience; we're so glad we could provide excellent and efficient assistance to you!
Hays Travel - Southbourne
Always friendly and always efficient.
28 stycznia 2026
Odpowiedź od Hays Travel - Southbourne
We appreciate your kind words and are so happy to hear that you consistently have a great experience with our service.
Hays Travel - Southbourne
Again, excellent service from Chrys
For the second year running Chrys at Southbourne Hayes Travel, provided us with an excellent service. We never feel rushed and she goes to a great deal of effort to get us just the holiday we want at a fair price.
Sometimes you can spend hours trawling through online holidays and not finding the right deal. It is nice to see a human being for once.
Chrys is very friendly, trustworthy and helpful.
3 lutego 2026
Odpowiedź od Hays Travel - Southbourne
We appreciate you sharing your kind words. We're happy to hear that you consistently receive excellent service and that our team member dedicates time to finding you the perfect holiday at a fair price. We value your feedback!
Excellent service from Jade.
Excellent service from Jade. We were booking 3 cruises and nothing was too much trouble for her. We got exactly what we wanted. Jade was friendly and efficient
23 stycznia 2026
Odpowiedź od Hays Travel - Southbourne
We're delighted to hear that we could provide excellent service while booking your cruises. We appreciate your kind words and are glad you got exactly what you wanted.
Friendly
Friendly, patient service - comitted to finding a holiday to fit customer requirements.
25 stycznia 2026
Odpowiedź od Hays Travel - Southbourne
Peter Terry,
We appreciate you sharing your experience with us. We're so glad that our team provided friendly, patient service to meet your needs.
Hays Travel
Helpful as always
31 stycznia 2026
Odpowiedź od Hays Travel - Southbourne
Thank you for your lovely review :)
You are always made welcome at Hays and…
You are always made welcome at Hays and it is so easy just going through them. We still got a discount that Jet 2 was offering. Any problems you have with holiday they will sort it out or advise.
31 stycznia 2026
Odpowiedź od Hays Travel - Southbourne
We're happy to hear that you feel welcome and find booking through us easy. It's great that we could secure your discount and that you feel supported with any issues.
Kind regards,
Team at Hays Travel Southbourne
Odpowiedź od Hays Travel - Southbourne
We appreciate your kind words; we are so happy to hear our staff was helpful, friendly, and courteous during your visit with us.
Kind regards,
Team at Hays Travel Southbourne
Very impressed with the agent
Very impressed with the agent. She was polite, friendly and very efficient. She listened to our preferences and came up with the perfect break for us. Would definitely use Hays again rather than spending hours at home with online booking!
29 stycznia 2026
Odpowiedź od Hays Travel - Southbourne
We appreciate your kind words! We're so pleased to hear that our agent provided such efficient and friendly service and found you the perfect holiday. We look forward to assisting you again!
Quick break away
Jade was very helpful & got us the holiday we were hoping for. Hotel looks lovely.She was very patient in regards trying to get us the seats we wanted for our flights. Very pleasant
24 stycznia 2026
Odpowiedź od Hays Travel - Southbourne
We're happy to hear that we got you the holiday you were hoping for! We appreciate your patience, and we're so glad we could assist with your flight seating requests.
Very helpful & friendly staff
Very helpful & friendly staff. Nothing was too much trouble. Made our experience of booking a holiday a pleasant one. We’ve used Hays Travel in the past on a number of occasions & will do so in the future.
27 stycznia 2026
Odpowiedź od Hays Travel - Southbourne
We appreciate your continued trust in us for your holiday bookings. It's great to hear our team's helpful and friendly service made your experience pleasant. We look forward to assisting you again!
Extremely helpful and efficient 😁
23 stycznia 2026
Odpowiedź od Hays Travel - Southbourne
We appreciate you taking the time to leave us a 5 star review, and we are so happy to hear about your experience with us!
We always book our holidays with Hays
We always book our holidays with Hays, and have just done so again. The staff are knowledgeable and easy to discuss regarding holiday options.
20 stycznia 2026
Odpowiedź od Hays Travel - Southbourne
We appreciate you booking your holidays with us consistently. It's great to know that you find our staff knowledgeable and approachable!
Hays Travel Southbourne
Once again I booked a holiday with Amy
Once again I booked a holiday with Amy, and it was all very quick and easy with Amy's help.
21 stycznia 2026
Odpowiedź od Hays Travel - Southbourne
We appreciate you sharing your experience. We are so happy we could make booking your holiday quick and easy with our help.
Kind regards.
The Team in Southbourne :)
Odpowiedź od Hays Travel - Southbourne
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that you received helpful and friendly service.
Odpowiedź od Hays Travel - Southbourne
Thank you for taking the time to send over this review, we do appreciate you taking the time.
Doświadczenie Trustpilot
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