Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and fo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Can't thank Hay,s travel enough. Especially Bethany who delt with my booking ,to collecting boarding pass, Nothing is to much trouble when sorting my needs, due to me having a hidden disabilit... Zobacz więcej
Reakcja na opinię
We managed to speak to Selina, who booked our last Disney Cruise. It was quick, easy & straightforward. Considering it's the same party as last year, the Disney Cruise Line booking recognised us, so m... Zobacz więcej
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Phoned Hays travel up to book a holiday as we had a £400 voucher and the website wouldn't let us use it......spoke to Salina in Southampton who was superb......she booked the holiday for us and sorte... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
91 Above Bar Street, SO14 7FG, Southampton, Zjednoczone Królestwo
- 023 8063 2403
4,9
Doskonała
670 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I went on to purchase travel insurance…
I went on to purchase travel insurance for my forthcoming cruise . I was told that I would have to contact the provider to update medical conditions . The very helpful lady sat with me and entered the information . Saved me contacting the provider . A big thank you
7 lipca 2026
Odpowiedź od Hays Travel - Southampton
Thank you for your kind review - Bethany
Very friendly and helpful
Very friendly and helpful, the whole team were interactive in ensuring we received all benefits availible to us. Everything was explained clearly as we are rookie cruisers left feeling happy and confident about our holiday.
2 lipca 2026
Odpowiedź od Hays Travel - Southampton
Thank you so much for your kind review! We look forward to helping you again in the future and hope you have a fantastic time :) - Hays Travel Southampton
Stephen is great
Stephen is very helpful and goes above and beyond when booking a holiday
Thank you Stephen
1 lipca 2026
Odpowiedź od Hays Travel - Southampton
Thank you so much for your wonderful review. Stephen 😀
Quick easy and what we wanted
29 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you for your kind review. We are so glad that you found the process quick and easy :) - Bethany
Easy from start to finish
From the original quotation of my holiday, to the follow up that allowed me to change my holiday quote to match new parameters for my future holiday, through to the booking, everything was done smoothly and without complaint. All the details were explained, the options that were available, and the payment plans that were available were all clear and precise, which allowed me to book the break I wanted.
23 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you so much for your kind review. We are so pleased that we were able to make the enquiry and booking process smooth and clear. It's wonderful that we could help you find the perfect break with all the details explained :) - Bethany and Jess
Well trained staff very helpful
Well trained staff very helpful, booking process made easy for an 80 old
18 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you so much for your kind review. I am so glad to have been of help and made it an easy process for you! :) - Jess
Very helpful
Agent was quick, efficient and super friendly. Answered all my questions and gave me all information I needed
19 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you for your kind review. It's always a pleasure having you in store, and I'm so glad I was able to help you efficiently and answer all your questions :) - Jess
Excellent service by all
Excellent service by all. Helpful, friendly and efficient. Thank you Savannah and Stephen.
20 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you for your kind feedback! It is always a pleasure dealing with you and we thank you for your loyalty :) - Savannah, Stephen and all the Team at Hays Travel Southampton
Savannah was very helpful & and it was…
Savannah was very helpful & and it was a pleasure to deal with her.
11 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you so much for your kind review! It was great to meet you and I hope you have the best time :) - Savannah
very experienced staff
16 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you for your kind review :) - Savannah
Great holiday booking experience with Hays Travel
Zoe was extremely helpful from the moment we walked into the store. Exploring and showing us all the holiday options that met our specific itinerary on the screen making it an enjoyable experience. We soon received a quoted email the same day with all the shortlisted options fully detailed and costed out to enable us to make our decision. Confirming the booking was easy. A great swift and efficient service that resulted in a holiday that met our aims in full.
14 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you so much for the lovely review. I'm so pleased we were able to find an option that ticked all your boxes! - Zoe
Very good customer service by Zoe Frost
14 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you for the lovely review! So glad we could get you booked on another holiday. - Zoe
Booking my cruise with you was so easy…
Booking my cruise with you was so easy and the lady who dealt with me was brilliant (sorry I can't remember her name) I will certainly be coming back again
Trish
13 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you so much for your kind review!! It was lovely to meet you and I am so glad we could get this booked for you :) - Selina
Odpowiedź od Hays Travel - Southampton
Thank you for your kind review, I'm glad we found you a lovely cruise! - Beth
Booking holiday via phone
Booking process easy to follow staff friendly and helpful information available for holiday
10 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you so much for your kind review, and for coming back to us to book another holiday! - Zoe
Odpowiedź od Hays Travel - Southampton
Thank you for your review. Stephen 😀
Very helpful and friendly member of…
Very helpful and friendly member of staff who advised us.
10 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you for your kind review, it was a pleasure helping you. Bethany 😊
Great advice and service
Stephen gave great advice on different options available which helped me decide on which holiday I booked.
6 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you so much for your kind review, I'm glad we found you something you liked! - Stephen
Excellent service very friendly and…
Excellent service very friendly and knowledgeable
7 czerwca 2026
Odpowiedź od Hays Travel - Southampton
Thank you so much for booking with us and for your kind review! It was lovely to meet you both :) - Savannah
Odpowiedź od Hays Travel - Southampton
Thank you for your lovely review. Stephen 🙂
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