Our agent Zoe was very helpful, kind, informative,but most of all pro active. Suggesting things we hadn't thought of and trying to provide us with any extras she could.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and fo... Zobacz więcej
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Can't thank Hay,s travel enough. Especially Bethany who delt with my booking ,to collecting boarding pass, Nothing is to much trouble when sorting my needs, due to me having a hidden disabilit... Zobacz więcej
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We managed to speak to Selina, who booked our last Disney Cruise. It was quick, easy & straightforward. Considering it's the same party as last year, the Disney Cruise Line booking recognised us, so m... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
91 Above Bar Street, SO14 7FG, Southampton, Zjednoczone Królestwo
- 023 8063 2403
4,9
Doskonała
671 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Zoe was a great help
Zoe was of a great help and very informative, No question was unanswered. We would use Hays again.
1 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thank you for your kind review, I'm glad you would use Hays again! - Zoe
Stephen is always so helpful and he has…
Stephen is always so helpful and he has excellent knowledge of the travel industry making booking a holiday stress free.
7 września 2025
Odpowiedź od Hays Travel - Southampton
Thank you so much for your lovely review. I'm glad we got you sorted again. Stephen :)
Savannah listened
Savannah was really helpful with tips re cabin position. Overall she listened to what I asked for and put forward suggestions
7 września 2025
Odpowiedź od Hays Travel - Southampton
Thank you so much for your kind review! It was a pleasure and I am glad we could find the perfect cruise for you! :) - Savannah
Very happy with our forthcoming holiday…
Very happy with our forthcoming holiday Beth was very helpful
5 września 2025
Odpowiedź od Hays Travel - Southampton
Thanks for your kind review, Glad we could help - 😀
Very helpful advice given in a friendly…
Very helpful advice given in a friendly manner.
31 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thank you so much for your kind review - Zoe :)
Patient and Informative.
We had lots of questions about cruising as one passenger permanently uses a powered wheelchair. Savannah patiently answered all our questions, calling the travel operator several times to check out all the information we needed. When it became obvious that we couldn’t immediately get an answer to one question she secured the rooms we needed by arranging for the travel operator to put them on hold until we could have all the facts we needed.
30 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thank you for this kind review and being so patient during the process! I am so happy we could get this booked up and secured the best cabins for you all : ) - Savannah
All helpful people.
Bethany was very helpful when we made enquiries, girl who booked it for us,sorry can't remember her name was equally helpful.
23 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thank you so much for your kind review! It was a pleasure and we are so glad we could get this booked up for you :) - Bethany
Always our happy place booking a…
Always our happy place booking a holiday. Selina is very good at her job. Very informative helpful and cheerful.
29 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thank you for your kind review. So glad we could get you booked again :) - Selina
Excellent service and holidays
28 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thank you for your kind review! Always a pleasure booking for you! - Savannah and Jess :)
Very helpfull and took the stress out…
Very helpfull and took the stress out of booking thank you so much.
28 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thank you for calling us to help with your cruise! So glad we could get this booked for you - Bethany :)
The same comments as always I have…
The same comments as always I have known Stephen a number of years and is just so good at his job. It makes it easy to book as he knows what we want and need from a holiday
27 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thanks so much for your kind review, as always a pleasure - Stephen
Professional and helpful
Stephen was professional helpful and sorted everything out for us in a very quick time.
23 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thank you for your kind review - Stephen :)
Service Survey
The service we got was very good indeed. Reminded me of the Hays service we used to get in days gone by!
Note I never ever award a five star
23 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thank you for your kind review! It was great to see you all. So glad we could get this booked for you - Zoe :)
They are all very friendly and could…
They are all very friendly and could not do enough to help. Thank you We have been using Hays for many years now, can not fault them. Thank you all, and to all at SEAFORD Hays branch.
19 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thank you for your kind review - from us all at Hays travel 😊
Odpowiedź od Hays Travel - Southampton
Thank you for booking with us, It was lovely to meet you today - Selina 😀
Odpowiedź od Hays Travel - Southampton
Thank you so much for your kind words! We're glad to hear that you found our advice helpful and that everything was sorted quickly. If you ever need anything in the future, we're always here to help! - Zoe
Odpowiedź od Hays Travel - Southampton
Thank you for your lovely review, we're glad we were able to find you a great holiday option!
Thank are very helpful and sort thing…
Thank are very helpful and sort thing out very quickly
1 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thank you for your lovely review. Always a pleasure. Stephen x
Bethany was a superstar 🌟
Bethany was great at picking out a holiday for us so last minute! She picked such a lovely hotel and we can’t wait for our break. We will continue to book with her from now on. Thank you Bethany!
8 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thank you so much for the kind words! I'm so glad could help you find the perfect last-minute getaway. Enjoy your break – we can’t wait to help you plan the next one! - Bethany 🌟
very good
We saw some signs outside your shop about a Christmas cruise, so we walked in and booked a Christmas cruise. It's our first time using your company, and we will see how it all goes
7 sierpnia 2025
Odpowiedź od Hays Travel - Southampton
Thanks so much for popping in and booking with us! We're really glad you spotted the Christmas cruise signs and decided to give us a try, and hope you have an amazing time!! - Bethany :)
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