The lass that seve us for Benidorm 1st Dec for a week she was very helpful kind and patient and helpful . We both pensioner and she offered to help us when time come to put on to an apps on my pho... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've got booked my holidays and got currency for over 30 years at the Shildon Hays travel branch Always a delight My first time meeting Sian and lovely, friendly and professional lady expla... Zobacz więcej
Reakcja na opinię
We booked a P&O cruise with Sian at Shildon Hays and were overall very happy with the service. She took the time to really understand what would suit both our budget and the type of holiday we were l... Zobacz więcej
Reakcja na opinię
We had gone to hays travel for help booking a hen do, due to being a big group. We spoke with Owen and I can’t thank him enough for his help and support. He was very friendly, knowledgable and made us... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
63 Church Street, DL4 1DT, Shildon, Zjednoczone Królestwo
- 01388 777000
4,9
Doskonała
846 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Megan was really helpful and the…
Megan was really helpful and the booking process was very smooth
25 października 2025
Odpowiedź od Hays Travel - Shildon
Thank you so much Claire, im really glad you found the process to be nice and easy. Thanks, Megan
Odpowiedź od Hays Travel - Shildon
Thank you very much for your lovely review, pleased we were all helpful to you in branch and you got to use your gift card.
Thank you Kassandra
Found the holiday we were wanting
Found the holiday we were wanting. Elaine went above and beyond looking for our perfect holiday searching through many hotels. Great service. We always book with hays travel shildon 👍
24 października 2025
Odpowiedź od Hays Travel - Shildon
Thank you very much for your lovely feedback ...It was a pleasure booking you. Elaine :)
Very friendly.Nothings is a problem…
Very friendly.Nothings is a problem they go that extra mile to find the suitable holiday.They explain everything in detail. They also book airport car parking.
I wouldn’t go anywhere else.
24 października 2025
Odpowiedź od Hays Travel - Shildon
Thanks very much for your feedback its lovely to hear this and it was a pleasure booking you .Elaine:)
Excellent once again especially Megan…
Excellent once again especially Megan from shildon branch so very helpful answering all my questions very friendly hope to book again in near future thank you Megan
21 października 2025
Odpowiedź od Hays Travel - Shildon
Aww it was a pleasure, I know you will have the most amazing time in Ibiza and can't wait to hear all about it. We wouldn't want you going anywhere else! Thank you again, Megan x
Odpowiedź od Hays Travel - Shildon
thank you for your review ...it was a pleasure
Shildon Branch
Odpowiedź od Hays Travel - Shildon
Thank you for your review on service received at Shildon, pleased we do a great job.
Thank you Shildon Branch
Megan was very helpful in finding what…
Megan was very helpful in finding what I wanted at a good price
15 października 2025
Odpowiedź od Hays Travel - Shildon
Thank you so much for your lovely review lynsey, im so glad we got you all sorted and you've now got your tickets booked your going to have an amazing time Thanks, Megan :)
As always from walking through the door…
As always from walking through the door listening to to our thoughts on the holiday checking our requests and placing the order
12 października 2025
Odpowiedź od Hays Travel - Shildon
Thank you so much for your lovely Review Keith we really appreciate it. Thank you Megan :)
Very informative
Very informative, quick and easy. Nothing was too much trouble. Would definitely use again 🙂
9 października 2025
Odpowiedź od Hays Travel - Shildon
Thank you very much for your lovely review on my service pleased nothing was too much trouble and we managed to get you booked on your exciting New York trip.
Thank you Kassandra
Prompt reply
Prompt reply, provided all details asked. Booked up easy pay deposit and direct debit to spread cost very good
5 października 2025
Odpowiedź od Hays Travel - Shildon
Thank you for your Lovely Review Joanne i hope you have an amazing time Thanks, Megan :)
Very friendly and more than helpful
Very friendly and more than helpful. I always feel at ease when I need assistance with choosing a holiday. All the staff are very knowledgeable.
5 października 2025
Odpowiedź od Hays Travel - Shildon
Thank you for your lovely review on my service, pleased I found you the best flight at the right cost in order to go and see your daughter in Canada.
Thank you
Kassandra
Elaine at the shildon branch was very…
Elaine at the shildon branch was very helpful excellent service
4 października 2025
Odpowiedź od Hays Travel - Shildon
Thank you very much for your lovely review ..I'm pleased I could help :) Elaine
Holiday booking experience.
Our holiday was booked efficiently by Trudy. Any questions we had were answered and reliable advice given where needed.
We have always found the staff at Hays Office in Shildon, to be friendly, very helpful and professional.
1 września 2025
Odpowiedź od Hays Travel - Shildon
Thank you very much for your kind review on service received from Trudy. Pleased the staff at Shildon are friendly and helpful to your needs.
Thank you Kassandra
Megan couldn’t have been more helpful…
Megan couldn’t have been more helpful and always kept me informed
29 września 2025
Odpowiedź od Hays Travel - Shildon
Thank you so much for your lovely review Linda! i really appreciate it, its a please dealing with you as always :)
Many Thanks, Megan
Trudy Hall you are a STAR
I would like to say how friendly, professional, informative and accommodating Trudy Hall was throughout our journey exploring holiday options for cruises. I bombarded Trudy with so many options and questions and she was an absolute star in getting back to me time and time again with speedy responses with the answers and additional information to help us with our decision. It was lovely to meet her face to face when finally booking our cruise to be able to share our gratitude for all her hard work and help, although sad to hear she was leaving to pastures new, I know her new job will have gained a trooper with such a lovely person with a lovely, friendly manner with working with the public. A thank you goes out to Kassandra making the double booking much more easier
18 września 2025
Odpowiedź od Hays Travel - Shildon
Thank you very much for your lovely review on myself and Trudy service whilst booking your cruises. Yeah I know Trudy is on to pastures new, and its sad to see her leave, but rest assured your cruises bookings are in safe hands with Myself.
Thank you Kassandra
Well looked after and guided by professional.
Turned up without a clear view of our requirements. Cassandra helped us focus and managed our way to a decision, which in turn led to our booking the holiday. No fuss, no time limit, just experience leading to positive outcome.
13 września 2025
Odpowiedź od Hays Travel - Shildon
Thank you very much for kind review on my service, Pleased I managed to get you a holiday that you wanted, and it was not giving up on the cruise holiday as I knew there were flights available from Newcastle.
Thank you Kassandra
Good friendly experience
The staff spent time with us going over all of our options for our holiday and made sure we were happy with our choices. They were friendly and we will definitely use the branch again
16 września 2025
Odpowiedź od Hays Travel - Shildon
Thank you very much for your lovely review on Service received from myself. Pleased we managed to get your family moon booked to Disneyland Paris and for a longer duration.
Thank you Kassandra
Staff really helpful and friendly
Staff really helpful and friendly, Megan was great found us the perfect city hotel in Amsterdam outstanding customer service.
7 września 2025
Odpowiedź od Hays Travel - Shildon
Thank you very much for your review ....It was a pleasure :)
Odpowiedź od Hays Travel - Shildon
Thank you Paul hope you have a great time Thanks, Megan
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.