The lass that seve us for Benidorm 1st Dec for a week she was very helpful kind and patient and helpful . We both pensioner and she offered to help us when time come to put on to an apps on my pho... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've got booked my holidays and got currency for over 30 years at the Shildon Hays travel branch Always a delight My first time meeting Sian and lovely, friendly and professional lady expla... Zobacz więcej
Reakcja na opinię
We booked a P&O cruise with Sian at Shildon Hays and were overall very happy with the service. She took the time to really understand what would suit both our budget and the type of holiday we were l... Zobacz więcej
Reakcja na opinię
We had gone to hays travel for help booking a hen do, due to being a big group. We spoke with Owen and I can’t thank him enough for his help and support. He was very friendly, knowledgable and made us... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
63 Church Street, DL4 1DT, Shildon, Zjednoczone Królestwo
- 01388 777000
4,9
Doskonała
846 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hays Travel - Shildon
Thank you so much for booking with myself, I am so grateful we got this sorted for you both
Kind regards
Sian :)
Really helpful experience everything we…
Really helpful experience everything we asked for we arranged
14 lutego 2026
Odpowiedź od Hays Travel - Shildon
Thank you for booking with us, I hope that you all have the best time :)
Sian & Owen
Sian was excellent
Sian was excellent, give me all the options to enable me to make the right decision.
15 lutego 2026
Odpowiedź od Hays Travel - Shildon
That's fantastic! Thank you so much for booking with me again, Its always a pleasure :)
Thanks Sian :)
Friendly, efficient, expert advice
Friendly service, they listened to my preferences, all options were explored and all details covered. This is what I’ve come to expect and what keeps me going back.
14 lutego 2026
Odpowiedź od Hays Travel - Shildon
Hi Kathryn, Thank you for taking the time to leave Iben this kind review i will make sure to pass this on to her.
Thanks, Megan :)
Owen was fabulous and I really…
Owen was fabulous and I really appreciate the effort he made in booking exactly what I wanted!
13 lutego 2026
Odpowiedź od Hays Travel - Shildon
Thanks for your lovely review, I will certainly pass on your comments to Owen! Thanks, Iben :)
The staff are very helpful,Elaine was…
The staff are very helpful,Elaine was very helpful to find the right holiday for ne.
5 lutego 2026
Odpowiedź od Hays Travel - Shildon
Irene,
We appreciate you sharing your experience. We're so happy to hear that our staff was helpful in finding the right holiday for you.
Hays Travel
Odpowiedź od Hays Travel - Shildon
This is lovely to hear, I am glad to have got this sorted for you :)
Thanks Megan :)
Odpowiedź od Hays Travel - Shildon
Thankyou for always booking with me, I always look forward to it :D
Perfect customer service!
Absolutely fantastic service yet again at Hays travel in Shildon. We gave Sian a near impossible task and she managed to find us a perfect holiday! She went above and beyond even staying back late at work to make sure our holiday was sorted and perfect! Thankyou Sian. I would highly recommend Hays Travel, especially the Shildon branch!
11 stycznia 2026
Odpowiedź od Hays Travel - Shildon
Awwhh this is lovely to hear, I am so glad I got you all sorted and youll have the best time :)
Thanks Sian :)
megan our agent was very professional…
megan our agent was very professional and helpful
20 stycznia 2026
Odpowiedź od Hays Travel - Shildon
Thankyou so much for your kind comments :)
Megan :)
Always made to feel welcome
Always made to feel welcome. Sian was extremely helpful and talked us through everything once we had decided.
3 lutego 2026
Odpowiedź od Hays Travel - Shildon
Thankyou so much for your lovely kind comments, it was a pleasure booking this for you both & I hope you have a lovely time :)
Thanks Sian :)
Never go anywhere else
Never go anywhere else, All staff are very efficient and helpful and actually care re your best interests,unlike an online purchase..This time,Owen went above and beyond.
26 stycznia 2026
Odpowiedź od Hays Travel - Shildon
Thank you for taking the time to leave a review and for your lovely comments!! Its my pleasure to help you get all sorted!! Thanks again for booking with us
Owen :)
Really did a good job with our booking…
Really did a good job with our booking of holiday etc
1 lutego 2026
Odpowiedź od Hays Travel - Shildon
Thank you for taking the time to leave us a review and for your wonderful comments!! They are much appreciated
Owen
Great service additional coffee
Great service additional coffee. Found exactly what we wanted. Elaine is great at her job
1 lutego 2026
Odpowiedź od Hays Travel - Shildon
Thank you so much for this lovely feedback i will make sure to pass this on to Elaine! Thank you,
Owen :)
Staff were helpful and polite
Staff were helpful and polite and answered my questions, they are very knowledgeable about the product
1 lutego 2026
Odpowiedź od Hays Travel - Shildon
Thank you so much for this lovely feedback i will make sure to pass this on to Sian! Thank you, Megan :)
Special hays
Everything, staff attention to detail,
How's they try for the best deals,
And how comfortable they make you feel
22 stycznia 2026
Odpowiedź od Hays Travel - Shildon
This is lovely to hear, I'm so glad that we got this sorted for you :) I hope you both have a lovely time - Thanks Sian :)
The staff have gone above and beyond to…
The staff have gone above and beyond to help me, Owen helped me from start to finish he’s an amazing person kind and caring helped me as much as he could
22 stycznia 2026
Odpowiedź od Hays Travel - Shildon
Thank you so much for your lovely review, I am so happy that you got this booked and it was a pleasure booking this for you :) Thanks Owen :)
Brilliant brilliant brilliant every…
Brilliant brilliant brilliant every time help is brilliant xxx thanks hays travel Shildon
29 stycznia 2026
Odpowiedź od Hays Travel - Shildon
Thank you so much for your lovely comments! So glad we managed to get your dream holiday sorted, we hope you have a wonderful time! Thanks, Iben :)
Best travel company
Great, friendly service. Nothing was to much trouble. Thanks again
18 stycznia 2026
Odpowiedź od Hays Travel - Shildon
Hi,
Thank you for taking the time to leave us a review and for your great comments!1 They are much appreciated
Owen :)
Odpowiedź od Hays Travel - Shildon
Hi,
Thank you for taking the time to leave us a review and for your great comments!1 They are much appreciated
Owen :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.