I contacted the Shepton Mallet branch via Facebook. Liam was straight on the case and so helpful and quick to reply an offer options of holidays from my specific choices. He made the booking process... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Mary always has time and patience with us-she knows after dealing with us for many years (going back to when it was A T Mays!!) exactly the type of holiday we look for-the details we like are flight t... Zobacz więcej
Reakcja na opinię
Sue made the whole booking experience very pleasant. She worked to ensure that the chosen cruise was suitable in terms of timings, options and cost. Her fantastic product knowledge, patience and sen... Zobacz więcej
Reakcja na opinię
Excellent service. 12/04/25. Hays Travel - Shepton Mallet. Booked a holiday for 10 people. Went above and beyond to answer all questions and completed all paperwork including insurance & parking. Was... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
27 High Street, BA4 5AQ, Shepton Mallet, Zjednoczone Królestwo
- 01749574032
4,9
Doskonała
544 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
MJ was very professional and helpful as…
MJ was very professional and helpful as always.
31 sierpnia 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for your kind comments :)
Shepton branch
The staff at the Shepton branch are always helpful and welcoming.
Mary is knowledgable and asks the right questions to understand what we’d like out of our holiday.
24 sierpnia 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday, I'm sure you will have an amazing time, Mary
Each person I spoke to was friendly
Each person I spoke to was friendly, patient & knowledgeable. All my questions were fully answered. Requests dealt with promptly & I was kept up to date.
17 sierpnia 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, Sophie
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, Sophie
All Personnel at Shepton Mallet were…
All Personnel at Shepton Mallet were exceptionally helpful to us yesterday and helped us decide two holidays next year.
22 sierpnia 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for the lovely comments, it is always our pleasure - Sophie
The staff were excellent
The staff were excellent. Very diligent patient &understanding. They pulled out all the stops to find exactly what we were looking for.
22 sierpnia 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for your lovely review, I am glad that we managed to find the holiday you had been looking for. Kind regards, Sue .
Excellent service and attention to…
Excellent service and attention to detail. Fully trust my local Hayes travel shop
8 sierpnia 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for the lovely review - it was a pleasure booking your holiday, I am sure you will have the best time, Sue
Always helpful full of knowledge about…
Always helpful full of knowledge about what and where i have booked
2 sierpnia 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday, Sophie
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for your kind comments ! Glad I could help :)
Odpowiedź od Hays Travel - Shepton Mallet
Thank you so much for the lovely comment. It was pleasure to book your anniversary holiday - Sophie
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, Mary
Great service, would recommend!
MJ listened to what I wanted and went through everything in detail. She shared her experiences which helped me make an informed choice. There was no pressure and everything was explained clearly.
1 sierpnia 2025
Odpowiedź od Hays Travel - Shepton Mallet
I am so glad you had a great experience in store and we could find what you were looking for ! Thank you for you kind comments. MJ :)
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for the lovely review! It was a pleasure booking your holiday I am sure you will have a great time - MJ
Wonderful Branch.
Wonderful Branch.
I have booked a few holidays now at the Shepton Mallet Branch, all the staff are great and professional and it makes booking a holiday simple and worry free.
26 lipca 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for your lovely review, it is always a pleasure booking your holidays, I'm sure you will have a lovely time, Mary
v good knowledge,politeness of staff.
16 lipca 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for your 5* review, it is always a pleasure to see you and book your holidays, I'm sure you will have a lovely time, Mary
Professional knowledgeable helpful
Professional knowledgeable helpful. All questions answered, alternative airlines looked at. Everything done to a high standard.
8 lipca 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for the lovely feedback! It is always a pleasure to book your holidays, I know you will both have the best time again - Sophie
Excellent service from Wendy
Excellent service from Wendy, she sorted our holiday and we are looking forward to our summer break
13 lipca 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for your 5* review it was a pleasure finding and booking your holiday, I'm sure you will have a wonderful time, Mary
Sophie was very experienced new…
Sophie was very experienced new exactly what we wanted.
Went out of her way to get us the correct cabin.
Very nice manner not pushy.
Very welcoming all of the staff
We were very impressed
20 lipca 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you so much for the feedback - it was an absolute pleasure, I am sure you will both have an amazing time away. Sophie
A very knowledgeable and friendly…
A very knowledgeable and friendly agent.
Willing to give advice and time for booking.
8 lipca 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for your kind comments, I am glad we could help :)
Helpfulness of staff
Mary so very understanding, patient, friendly, helpful, empathetic.
The other young lady present backed Mary with all the footfall customers re currency, general enquires and answering phones
The only thing,the building really hot due to weather, aur conditioning woukd be nice as they gad to open shop door and traffic noise and walkers by not good for customers or staff.
12 lipca 2025
Odpowiedź od Hays Travel - Shepton Mallet
Thank you for your 5* review, I'm so glad we were able to re-arrange your holiday and thank you for bearing with us in the warm weather, Mary
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.