Hays Travel - Shanklin Recenzje 

668
Wynik TrustScore: 5 na 5

5,0

32 Regent Street, PO37 7AA Shanklin, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sarah went over and above when we booked our cruise. She just didn't give up finding what we wanted in our special dates. Sorted out our travel insurance for us too.We are so pleased to be going on a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Staff friendly and really helpful. Explained all i needed too know, checked if anything could be cheaper if I moved days about. And ensured that I could ask anything before I left for my trip. The sta... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After requesting more details and a quote for a trip to Istanbul and Cappadocia, Sarah created a fantastic trip to for me. The booking process was very easy and the customer service was outstanding.... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • 32 Regent Street, PO37 7AA, Shanklin, Zjednoczone Królestwo

  • 01983 866266

5,0

Doskonała

Wynik TrustScore: 5 na 5

668 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(668)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 126 693

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Donna

Donna , as all the staff at Shanklin Hays are always helpful, friendly and go out of their way to get you the holiday you want.
Would not use any other travel agent.

14 maja 2026
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Odpowiedź od Hays Travel - Shanklin

Thank you June for your lovely comments , it's always a pleasure booking your trips
kind regards
Donna

Oceniono na 5 z 5

As the Shanklin branch had all my…

As the Shanklin branch had all my details from previous holidays. I was able to book over the telephone. Teresa was extremely helpful explaining any questions I had. An e-mail arrived soon after detailing my booking.

12 maja 2026
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Odpowiedź od Hays Travel - Shanklin

Always a pleasure to get you away on holiday

Oceniono na 5 z 5

Sarah made our booking very easy..

Sarah made our booking very easy..
We decided on a 7 day Cruise to Spain and France..She found an inside cabin that will suit our needs for what we want..and sorted everything else out for us...We have every confidence that everything will go smoothly ..Hays Travel
and the staff in Shanklin make sure everytime you get the holiday of your dreams...

12 maja 2026
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Odpowiedź od Hays Travel - Shanklin

I appreciate you taking the time to share your booking experience for your upcoming cruise. I am happy to hear that I could assist in planning your next holiday. I hope you both have a wonderful time!

Kindest Regards
Sarah

Oceniono na 5 z 5

Donna was very friendly

Donna was very friendly, helpful & efficient in helping us book our cruise. We would definitely visit the branch again for any future bookings.

9 maja 2026
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Odpowiedź od Hays Travel - Shanklin

Thank you Kerry, it was a pleasure dealing with you and I am sure you will have a fabulous cruise
kind regards
Donna

Oceniono na 5 z 5

Teresa was very thorough and…

Teresa was very thorough and knowledgable.
Most helpful even though we kept changing our mind on dates.

6 maja 2026
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Odpowiedź od Hays Travel - Shanklin

Thank you for your review. It was a pleasure to get you booked and I'm sure you'll have a wonderful time

Oceniono na 5 z 5

I found booking my holiday was made so…

I found booking my holiday was made so easy and uncomplicated Teresa sorted every thing out for me down to the last detail ..Im very very pleased that i booked through Hays Travel and will deffinantly be using them again in the future ...Many Thanks!

6 maja 2026
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Odpowiedź od Hays Travel - Shanklin

Thank you for taking the time to leave a review. So glad we got you booked and I hope you all have a great time.

Oceniono na 5 z 5

What can I say but just an absolute… Superstars

What can I say but just an absolute fantastic company. All the lovely ladies who have helped my husband and I over the last 5 years are absolutely incredible, they are professional, friendly and they all have a great understanding in their job roll.

26 kwietnia 2026
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Odpowiedź od Hays Travel - Shanklin

Always a pleasure to see you both

Oceniono na 5 z 5

Hays

Hays , shanklin branch on the Isle of Wight has a great team of people , very helpful ,and knowledgeable, just booked another trip with them (thanks Teresa) safe in the knowledge that I can just pop in if I have any queries regarding the trip, and I will be met with a smiling face and first class service.

18 kwietnia 2026
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Odpowiedź od Hays Travel - Shanklin

So excited for you regarding this trip, it's going to be fantastic! Thank you for choosing to book with us again - Teresa

Oceniono na 5 z 5

Sarah was very good and explained…

Sarah was very good and explained everything to us and helped out with professional advice and her experience with her knowledge made everything better to understand

28 kwietnia 2026
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Odpowiedź od Hays Travel - Shanklin

Thank you for taking the time to leave a review and for your kind words, it was a pleasure to meet you both, and book your next getaway. Kindest regards
Sarah

Oceniono na 5 z 5

i have used hays shanklin branch to…

i have used hays shanklin branch to book my cruises
and have all ways recived a first class service the staff are very friendly help full and they know about the company that you wish to book with

29 kwietnia 2026
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Odpowiedź od Hays Travel - Shanklin

Thank you for your review, it's always a pleasure to see you - Teresa

Oceniono na 5 z 5

I always use this Branch the ladies are…

I always use this Branch the ladies are super friendly and efficient ,and the shop looks great after the refit

28 kwietnia 2026
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Odpowiedź od Hays Travel - Shanklin

We appreciate you choosing our branch! We're so happy to hear that you find our team friendly and efficient, and that you like the shop's new look.

Kind Regards
Sarah and the team, Shanklin

Oceniono na 5 z 5

Caribbean Cruise 2028…

Donna at Shanklin explained everything clearly when booking our cruise for 2028, she made sure we were happy with everything with our booking and we came away feeling happy and confident that we’d got what we wanted.

25 kwietnia 2026
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Odpowiedź od Hays Travel - Shanklin

We're so happy to hear that your cruise booking experience was clear and satisfactory. It's great knowing you feel confident about your travel plans for 2028. Thanks for your review!

Kind Regards
Hays Travel Shanklin

Oceniono na 5 z 5

The staff are always extremely helpful…

The staff are always extremely helpful and knowledgeable. Nothing is too much trouble for them . Highly recommend this branch.

21 kwietnia 2026
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Odpowiedź od Hays Travel - Shanklin

We appreciate your kind words! It's great to hear that our team is helpful and knowledgeable, always going the extra mile. We highly value your recommendation.

Kind Regards
Hays Travel Shanklin

Oceniono na 5 z 5

Perfect Service

Sarah was very friendly and answered all my questions fully and promptly.She helped me to book the exact holiday I wanted.There was no time when I felt I was being pressurized or hurried.My experience was good old fashioned customer service at its best.Thank you.

21 kwietnia 2026
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Odpowiedź od Hays Travel - Shanklin

I appreciate you taking the time to share your experience. I am so happy to hear that you felt supported and that I could help you book your ideal holiday. It's great to know I provided excellent service!
Kindest regards
Sarah

Oceniono na 5 z 5

Excellent

Friendly, efficient and helpful staff.

20 kwietnia 2026
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Odpowiedź od Hays Travel - Shanklin

Thank you so much for taking the time to leave a review - Teresa

Oceniono na 5 z 5

Friendly and helpful staff

Always very friendly and helpful staff. They always help us if we have problems with any part of booking our holiday. They always go that extra mile!. Would highly recommend them.

15 kwietnia 2026
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Odpowiedź od Hays Travel - Shanklin

We appreciate you taking the time to share your kind words. We are so happy to hear that our team is always there to help you with your holiday plans.

Kind Regards
Hays Travel Shanklin

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