Saph was very helpful, and knowlegable. She was friendly, and put us at ease, even though she was training another person. She was able to answer all our questions without making us feel daft for ask... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We entered Hays travel Scarborough + we were greeted by Beckie. She listened to our requests + asked us the appropriate questions. Within a few moments she was booking us a Christmas + new year cruise... Zobacz więcej
Absolutely brilliant !! We haven't booked a sunshine holiday together before so didnt have a clue where to go - we were found an amazing week away near Malaga - everything we needed- they sorted airpo... Zobacz więcej
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I have booked all my cruise holidays through HAYS over the past 5 years and found the employees at your Scarborough branch friendly, knowledgeable and helpful, even when I had great difficulty ove... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
5 Aberdeen Walk, YO11 1BA, Scarborough, Zjednoczone Królestwo
- 01723 817677
5,0
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service.
21 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars! it really is appreciated I hope you have an amazing holiday and look forward to helping you again in the future
Thanks again
Leanne :-)
Our consultant listened to what we…
Our consultant listened to what we wanted the came up with some great options and some advise about dates and flight times,she was ready with info about school holiday times which was a great help. Having looked at the options we choose our holiday and was then taken easily through the booking process
21 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars! it really is appreciated I hope you have an amazing holiday and look forward to helping you again in the future
Thanks again
Izzy :-)
Becky was very knowledgeable on the…
Becky was very knowledgeable on the hotels that I was interested in and very helpful too will use her again.
21 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Thank you for this amazing review it was lovely to meet you and get you booked for your special anniversary. I look forward to helping you again in the future!
Thanks again
Beckie :-)
Odpowiedź od Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars it really is appreciated! I hope you have an amazing holiday
thanks again
Amy :-)
Saph is absolutely brilliant as always
Saph is absolutely brilliant as always, so patient with all our different needs and questions! Thank you so much again!
20 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Thank you so much for this wonderful review it was a pleasure booking your holiday :-) I look forward to booking the next one haha
Thanks again
Saph
Brilliant friendly and helpfull staff…
Brilliant friendly and helpfull staff made the booking easy thank you
20 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Than you for this lovely feedback it was a pleasure booking your trip and look forward to helping you again in the future
Thanks again
Vic
Victoria was a great help in helping us…
Victoria was a great help in helping us choose our cruise in the scarborough office
19 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Than you for this lovely feedback it was a pleasure booking your trip and look forward to helping you again in the future
Thanks again
Vic
Very friendly and professional…
Very friendly and professional experience from all staff especially Victoria. Thankyou.
19 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Thank so much for this 5* review! Loved booking you both on a fab trip! Praying for no clouds! See you soon! - Victoria
Odpowiedź od Hays Travel - Scarborough
Thank you so much for leaving me 5* and booking with me !
We had an excellent lady called Saph …
We had an excellent lady called Saph who helped us choose a holiday in Sicily (we hadn’t decided before we went in). She was very helpful and informative and made the whole experience delightful - thank you
18 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Thank you so much for this 5* review! So glad I could book you such a fab trip! :) - Saph
Odpowiedź od Hays Travel - Scarborough
Thank you so much for this lovely review and booking with us! See you in store soon! - Beckie
Odpowiedź od Hays Travel - Scarborough
Thank you so much for this 5* review & booking with me! - Leanne
A less overwhelming way to book a holiday
Izzy was very helpful, kind and patient. She showed me what our options were and offered information which could add to a smoother holiday
14 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Thank you so much for this lovely review and booking with me it was my pleasure! - Issy
Exceptional service
Exceptional service - especially when this customer wanted to change the hotel within a couple of hours of the original booking. There was no quibbling, just careful research to find me another hotel in my price range, by staff who were pleasant, knowledgeable and reassuring. Couldn't be faulted, we have used Hays travel before and will do so again
14 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Thank you so much for taking the time to review my service and score me 5 stars! It really is appreciated.
I hope you have an amazing time
Thanks again
Izzy
Went into Scarborough branch to book a…
Went into Scarborough branch to book a cruise for 2027 were looked after by Isabelle (Izzy) who was fantastic. We’ve booked with her before and she’s fab very helpful and cheerful nothing was too much trouble
15 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars it really is appreciated. I hope you have an amazing cruise and look forward to helping you again :-)
Thanks again
Izzy
Very knowledgeable.
Leanne was very knowledgeable about the holiday and cruise i had booked and made the hole process very easy.
15 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Thank you so much for this great review it was a pleasure booking your cruise. I hope you have the most amazing time and i look forward to helping you again in the future
Thanks again
Leanne :-)
Holiday booking
Very helpful young lady (kelly) who dealt with us, most helpful and patient, did her best to find us the best deal and accommodation and explained everything well.
14 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Kelly
Very helpfull and polite
15 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Issy
Odpowiedź od Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Amy
Holiday all booked !
Izzy was very nice,knowledgeable and helpful.It’s nice to deal with people that know what they’re talking about !
7 sierpnia 2026
Odpowiedź od Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Izzy
Doświadczenie Trustpilot
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