Hays Travel - Romford Recenzje 

1432
Wynik TrustScore: 5 na 5

4,9

Unit 9 The Brewery Shopping Centre, RM1 1AU Romford, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Hayes Romford turned up trumps as usual, wonderful service and Sean went to so much trouble to transfer our river cruise and find a city break instead at such short notice. Nothing was too much trou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The staff were down to earth and helpful and listed to our criteria and answered my elderly mum honestly which put my mum at ease .I would highly recommend booking in your shop again to family and fri... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Did not have to wait the 2 staff members very polite and helpful. The gentleman who assisted me was top man going through everything from looking for my holiday to giving useful information nothing s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have never had a bad experience in Hays - yesterday we popped in to book a cruise and once again it was a happy experience. We were served by Christine who was so patient with us - nothing was too... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • Unit 9 The Brewery Shopping Centre, RM1 1AU, Romford, Zjednoczone Królestwo

  • 01708872195

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1432)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 116 812

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Staff was excellent

Staff was excellent, not holidayed abroad for some time, very informative and donee we everything to make our experience a positive one

16 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you for taking the time to leave a lovely review.
- Hays Travel Romford

Oceniono na 5 z 5

Vanessa was very polite and helpful

Vanessa was very polite and helpful. She explained everything very well. It was a pleasure to speak to her. I would go back to her/Hays to book my next holiday.

13 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you for taking the time to leave such a lovely review

Oceniono na 5 z 5

All the staff in the branch are very…

All the staff in the branch are very professional helpful and knowledgeable they always make you feel special and safe when booking our holiday thank you

7 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you for taking the time to leave a lovely review.
- Hays Travel Romford

Oceniono na 5 z 5

Good customer service

Always nice to speak face to face when booking holidays and every thing is explained fully

11 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you for taking the time to leave a lovely review.
-Lily-Mae

Oceniono na 5 z 5

Niamh was very helpful

Niamh was very helpful. I haven't been abroad for years and felt a bit apprehensive but she explained everything to me. I spent ages in the store. I knew which area I wanted to be in Costa Adeje and she found us an amazing looking holiday. I'll find out in a few days. Excited!

1 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you for taking the time to leave a lovely review. I hope you have a lovely holiday.
- Niamh

Oceniono na 5 z 5

Denise we booked our holiday…

Denise we booked our holiday appointment with was smiley and helpful and approachable from the first minute. We have booked with her in the past. All the agents there are very approachable.

9 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you for taking the time in leaving a lovely review

Oceniono na 5 z 5

We have never had a bad experience in…

We have never had a bad experience in Hays - yesterday we popped in to book a cruise and once again it was a happy experience. We were served by Christine who was so patient with us - nothing was too much trouble - after booking our cruise we decided to book another one BUT alas there were no cabins in the category we prefer - all booked and this was for September 2027!! Thank you Christine for all your help - looking forward to seeing you in the future.

8 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you for your kind review. It was such a shame the next cruise you was looking at was not available, people are booking much earlier now to avoid disappointment. Look forward to seeing you again in the future.

Oceniono na 5 z 5

The staff are kind supportive and can't…

The staff are kind supportive and can't help you enough. It was a very joyful experience and i would not hesitate to recommend Hays to other people.

7 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you for you positive review.

Oceniono na 5 z 5

An easy and pleasurable booking experience!

Sean Snazell patiently steered me through what at first appeared to be a complicated booking. He expertly identified my requirements for an upcoming holiday to Tunisia. Finding an excellent package deal, the process was seamless and he clearly advised me through every step. 10/10

6 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you so much for taking the time and trouble to write a review. It is much appreciated!

Kind regards,

Sean

Oceniono na 5 z 5

The whole experience of booking our…

The whole experience of booking our holiday was easy. The member of staff helping us choose the right holiday for our family was knowledgeable and very helpful. I would recommend using Hays Travel for anyone looking to book a holiday

5 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you for leaving such a lovely review.

Oceniono na 5 z 5

Very helpful

Very helpful

5 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you for taking the time to leave a lovely review

Oceniono na 5 z 5

This is my first experience with Hays…and I will be back in future travel services . Their staff and the way they showed interest and provide the best packages is beyond excellence.

This is my first experience with Hays travel only because of the advert done by Davina. I would support the advert in the service I recieved, I stated my destination and the preparation, search , pricing, safety ,flight, accommodation, transfer ,tax, places of interest and any other support was offered all I could say is whats not to love about Hays. I would say the staff was friendly and welcoming, but with great support , trust and great customer care and services goes to Sean I cannot thank him enough he really portray the ideals of what customer services towards the public is all about thank you Sean.

5 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you so much for taking the time and trouble to leave a review. It is very much appreciated.

It was a pleasure to help you book your holiday and I do hope that I can help you again in future.

Kind regards,

Sean

Oceniono na 5 z 5

The staff at Hayes are always helpful

The staff at Hayes are always helpful, polite cheerful and very knowledgeable.

4 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Dear Mrs Fabray,

Thank you for taking the time to leave me a lovely review.

Kindest regards,

Louise

Oceniono na 5 z 5

Amazing service

I always book my holidays with Denise. Her and the whole team are always so helpful. They go above and beyond.I cannot recommend them highly enough. It's so nice to actually deal with people rather then doing it online.

27 lipca 2026
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Odpowiedź od Hays Travel - Romford

Thank you for taking the time to write such a lovely review.

Oceniono na 5 z 5

Excellent service

Excellent service

3 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you so much for taking the time and trouble to write a review. It is much appreciated.

Thank you for booking with us again.

Kind regards,

Eric & Sean

Oceniono na 5 z 5

We didn’t plan to book that day

We didn’t plan to book that day, but Billy was so helpful and patient going through everything with us making it easy to make a decision. We have booked our holiday and know we can contact Billy if we have any questions. Overall a great experience.

2 sierpnia 2026
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Odpowiedź od Hays Travel - Romford

Thank you so much Mollie for taking the time to leave such a lovely review.

Thank You
Billy

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