Booked my latest Princess Cruise to the Caribbean through Hays Travel - Pontefract, they went a long way to get me exactly what I wanted. A real team effort, everyone who helped me in store did t... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolutely brilliant service from start to finish. We changed our plans a few times and caused plenty of messing about, but Emily was incredibly patient, helpful and professional throughout. Nothing w... Zobacz więcej
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An Amazing Shop,And All Of The Staff Are Amazing Especially Alison,she keeps all the Cogs Turning Thank You Hays,yet again on a good booking and seamless Help From Beginning To End
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Both people we dealt with on consecutive days were very helpful and pleasant. On our second visit to make the actual booking they price matched with the online price we had found. It was really good t... Zobacz więcej
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Unit 14, 20 Salter Row, WF8 1BA, Pontefract, Zjednoczone Królestwo
- 01977 879544
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Courteous knowelagable pleasant
30 maja 2026
Odpowiedź od Hays Travel - Pontefract
Thank you so much for your feedback.
Kind Regards
Alison
I have always had a good experience when I have booked with them.
I have always had a good experience at this branch they are always very helpful and clear. They do not pressure sell. The lady recognised me from just under a year ago I have dyslexia and she made sure understood at every stage. I will use the branch anytime I want to book a holiday.
22 maja 2026
Odpowiedź od Hays Travel - Pontefract
Holly,
Thank you so much for your wonderful feedback! We are delighted to hear you consistently have a positive experience with us. We appreciate your kind words.
Kind Regards
Alison
Hays Travel
Katie dealt with our booking and was…
Katie dealt with our booking and was very efficient , very helpful, very friendly and made it an enjoyable experience.
25 maja 2026
Odpowiedź od Hays Travel - Pontefract
Pete,
We truly appreciate your kind words. We are so pleased we could make your booking an enjoyable experience. I will pass on your lovely comments on to our fabulous Katie
Kind Regards
Alison
Hays Travel
Pontefract
Going the extra mile
We came in with a very wide remit, involving a lot of possibilities. Mia totally went the extra mile, following every possible angle until we finally narrowed it down to 3 main options for us to choose from. This was over a two-hour period covering what was probably her lunch break! She remained cheerful throughout, and we would definitely use Hays Travel again.
24 maja 2026
Odpowiedź od Hays Travel - Pontefract
Paul B.,
We are so glad to hear that our amazing Mia provided such exceptional service, going above and beyond to help you find the perfect options. We truly appreciate your kind words and look forward to assisting you again.
Kind Regards
Alison
Hays Travel
Pontefract
Odpowiedź od Hays Travel - Pontefract
Steve,
We appreciate your kind words. Thank you for sharing your positive experience with us.
Kind Regards
Alison
Hays Travel Pontefract
Scotland trip
Very helpful in finding the exact holiday requested. Staff very friendly as always.
No negatives.
Look forward to future visits 😀
23 maja 2026
Odpowiedź od Hays Travel - Pontefract
Andrea,
Thank you for your wonderful feedback! We are so pleased we could help you find the perfect holiday. We look forward to your next visit!
Kind Regards
Alison
Hays Travel Pontefract
Nice and easy booking process
Nice and easy booking process. Staff very knowledgable about the resort.
An all round excellent experience.
22 maja 2026
Odpowiedź od Hays Travel - Pontefract
David,
We are so pleased you had an excellent experience with our knowledgeable staff and easy booking. I will pass your comments on.
Kind Regards
Alison
Hays Travel Pontefract
Odpowiedź od Hays Travel - Pontefract
Hilary,
We appreciate your kind words.
Thank you
Kind Regards
Alison
Hays Travel Pontefract
Excellent service as always
excellent service as always. Got the holiday which we wanted and also a little discount which helps.
21 maja 2026
Odpowiedź od Hays Travel - Pontefract
Susan ,
We are so pleased you received excellent service and found your ideal holiday. Thank you for your kind words.
Kind Regards
Alison
Hays Travel Pontefract
Katie really was so helpful
Katie really was so helpful, she was very patient and kind. The booking process was quick and we are very excited to go on holiday
19 maja 2026
Odpowiedź od Hays Travel - Pontefract
Miss Annalie,
We are so pleased to hear about your positive experience with us. We appreciate you sharing your kind words and are thrilled for your upcoming holiday!
Kind Regards
Alison
Hays Travel Pontefract
Really great customer service
Really great customer service, helpful and went the extra mile to meet the requirements of this holiday. Staff were excellent.
13 maja 2026
Odpowiedź od Hays Travel - Pontefract
Simon,
We are so glad to hear our team provided excellent service and went the extra mile for your holiday!
Have a great time
Kind Regards
Alison
Hays Travel Pontefract
June hols …
Always get good value and nothing is touch trouble Charlotte sorted us again and.got.us a really good deal thanks Charlotte your a star ☺️
16 maja 2026
Odpowiedź od Hays Travel - Pontefract
Beverley,
We're so happy to hear you received great value and service! Thank you for your kind words.
Kind Regards
Alison
Hays Travel pontefract
Brilliant service as always ❤️
17 maja 2026
Odpowiedź od Hays Travel - Pontefract
Thank you so much
Kind regards
Alison
Emily was brilliant as always a credit…
Emily was brilliant as always a credit to the company
17 maja 2026
Odpowiedź od Hays Travel - Pontefract
Susan,
We are so pleased to hear this! Thank you for sharing your positive feedback.
Kind Regards
Alison
Hays Travel Pontefract
Fantastic customer service as usual
Fantastic customer service as usual, happy friendly staff going above and beyond to get you exactly what you want.
16 maja 2026
Odpowiedź od Hays Travel - Pontefract
Susan,
We're so glad to hear my lovely team provided fantastic service and went above and beyond for you. Thank you for your kind words! It is always lovely to see you both
Kind Regards
Alison
Hays Travel Pontefract
Odpowiedź od Hays Travel - Pontefract
Thank you so much
Kind regards
Alison
Hays Travel
Pontefract
Very helpful and nice and knowledgeable…
Very helpful and nice and knowledgeable about what we wanted
15 maja 2026
Odpowiedź od Hays Travel - Pontefract
Liz n ericr,
We are so happy you found us helpful and knowledgeable.
Kind Regards
Alison
Hays Travel Pontefract
Odpowiedź od Hays Travel - Pontefract
Thank you so much for your kind feedback.
Kind regards
Alison
Hays travel Pontefract
Odpowiedź od Hays Travel - Pontefract
Thank you so much for your kind feedback.
Kind regards
Alison
Hays travel Pontefract
All the staff are very good and very…
All the staff are very good and very helpful when booking a holiday
7 maja 2026
Odpowiedź od Hays Travel - Pontefract
Susan,
We appreciate your kind words about our helpful staff.
Kind Regards
Alison
Hays Travel Pontefract
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