Fiona was very helpful and patient, especially as we didn't know much about the cruise company we were booking. She also made us feel comfortable if we needed to come back with any queries.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Michelle was very helpful, chased down answers to all our questions and booked our cruise exactly as we wanted. Much nicer to deal with a real person rather than IT!
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Stephanie was cheerful, welcoming, patient and incredibly knowledgeable. She managed to secure us a cabin in a location we favoured on our preferred Cunard cruise. Overall it was an enjoyable experi... Zobacz więcej
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We dealt with Fiona and found her first class in her work and very helpful. Nothing was too much trouble and booking the holiday was most enjoyable. She has great knowledge and answered all our querie... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
47 Hyde Road, TQ4 5BP, Paignton, Zjednoczone Królestwo
- 01803 552755
4,9
Doskonała
621 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service
We discussed with 2 team members and a lady in training. All were super helpful, informative and cheerful. They discussed everything we needed to know and more.
There was no sense of a pushy sale but just polite and welcoming. We are very much looking forward to our cruise.
11 września 2025
Odpowiedź od Hays Travel - Paignton
Thank you for your lovely review, we appreciate it. Glad that you are looking forward to your cruise. Best wishes, Chelsea
Always great friendly service
18 września 2025
Odpowiedź od Hays Travel - Paignton
Thank you Mary, Best wishes, Steph
As usual,hays travel staff are most…
As usual,hays travel staff are most knowledgeable and helpful from the moment you enter and leave the store....I will certainly be back
18 września 2025
Odpowiedź od Hays Travel - Paignton
Thank you for your lovely review. We look forward to seeing you again. Steph :)
Christmas holiday.The agent was extremely helpful polite…
The agent was extremely helpful polite and very knowledgeable, offering various options and helped us choose the perfect break.
17 września 2025
Odpowiedź od Hays Travel - Paignton
Thank you for your kind review.
It was my pleasure helping you find the perfect Christmas holiday, I hope you're all looking forward to it.
Many Thanks, Chelsea.
Very pleased from Brixham
We were vague on what we wanted but Steph helped us and led us to accomplish something we really wanted. She was patience and kind. We are very pleased with the outcome. Thank you
14 września 2025
Odpowiedź od Hays Travel - Paignton
Thank you so much for your kind review, it was my pleasure to help you find your holiday. I hope you have a lovely time, not long now!! Kindest regards Steph
Our local Hayes Travel are fabulous.
Friendly , helpful, efficient.
Central,and one can get things done in person.
24 sierpnia 2025
Odpowiedź od Hays Travel - Paignton
Thank you for your kind feedback.
It was a pleasure to help you with your holiday, we hope you're looking forward to visiting Corfu.
Many Thanks - Chelsea.
As usual Fiona was very good
As usual Fiona was very good - always friendly and professionally efficient. We can never fault Hays Paignton service
Thank you
12 września 2025
Odpowiedź od Hays Travel - Paignton
Many thanks for your kind words, so good that you can now look forward to your holiday. Best wishes to you both, Fiona
As always Fiona and the team provide a…
As always Fiona and the team provide a first class advice and service.
12 września 2025
Odpowiedź od Hays Travel - Paignton
Thank you very much, I hope you had a lovely birthday - Fiona :)
Georgina was extremely helpful
Georgina was extremely helpful, nothing was too much trouble, she took the time to answer all of my questions and queries.
7 września 2025
Odpowiedź od Hays Travel - Paignton
Thank you so much for your kind review! Not too long to go now :) - Georgie
All staff always go out of their way to find just what the customer is looking for
Fiona at the Paignton branch has always delivered amazing results for me. This time I was booking I was unable to speak with Fiona as she was on a day off so Megan took up the challenge. I now know that Megan is newly qualified but she took up the challenge of all our requirements and found some amazing mini beaks and then was supported by another member of staff to make the final booking for us.
29 sierpnia 2025
Odpowiedź od Hays Travel - Paignton
Thank you for your lovely words, really glad to hear you've always had great service from Fiona! It was a pleasure to get your holiday booked, and hope you have a lovely time away in the sun! - Megan :)
All ways a great service by really nice…
All ways a great service by really nice and helpful staff
4 września 2025
Odpowiedź od Hays Travel - Paignton
Thank you for your kind feedback, it was a pleasure helping you book your holiday. I hope you're looking forward to visiting Lanzarote.
Kind Regards - Stephanie.
Polite and professional service
Polite and professional service. Answered all of my questions, and made some interesting recommendations.
2 września 2025
Odpowiedź od Hays Travel - Paignton
Thank you so much for your kind review, its greatly appreciated. Kindest Regards Steph :)
Odpowiedź od Hays Travel - Paignton
Thank you very much for your 5 star review it is greatly appreciated. Kindest Regards Steph :)
Fantastic service
Fantastic service.
Personal and understanding of our needs and noting was too much trouble.
Great deals too.
31 sierpnia 2025
Odpowiedź od Hays Travel - Paignton
Thank you for your lovely review, it is greatly appreciated and it was my pleasure to help you with your holiday plans. Kindest Regards Steph :)
Georgina was very patient and helpful…
Georgina was very patient and helpful find me the right price holiday
24 sierpnia 2025
Odpowiedź od Hays Travel - Paignton
Thank you so much for your kind review! - Georgie :)
WELL DONE HAYS,PAIGNTON.
A very friendly greeting always,theres always a smile.Product knowledge is superb.A young lady by the name of Steph dealt with our latest booking to Kos Greece it could not have been betterHays sort everything inc airport parking.A very proffesional company in all ways.We would not use anyone else.
23 sierpnia 2025
Odpowiedź od Hays Travel - Paignton
What a lovely review. Much appreciated and hope you have a great time. Steph
Steph was a lovely lady
Steph was a lovely lady, who listened to what we wanted. Very efficient & knowledgeable.
We will certainly go back to book our next break. Thank you.
29 sierpnia 2025
Odpowiedź od Hays Travel - Paignton
Thank you so much for your kind review! We hope you're looking forward to your trip - Steph :)
Very helpful found a perfect holiday…
Very helpful found a perfect holiday for and answered questions we asked about other destinations
28 sierpnia 2025
Odpowiedź od Hays Travel - Paignton
Thank you so much for your kind review! - Georgie :)
Odpowiedź od Hays Travel - Paignton
Thank you, hope you both have awonderful time. Fiona & Steph
We use hays travel for all our travel…
We use hays travel for all our travel requirements. We are always met with a warm welcome and a cheery smile. Nothing is too much trouble for the staff they go over and above to try and deal with our requirements
23 sierpnia 2025
Odpowiedź od Hays Travel - Paignton
It is always a pleasure, hope you have a lovely time. Steph
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.