The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I normally deal with one lady in particular who is so professional and helpful. Nothing seems to much bother. All the remaining staff are just lovely and make you feel so special.
Reakcja na opinię
We have always experienced good service from the Newton Mearns branch and this time was no exception, Lynn promptly booked the cabins we requested with Fred Olsen. The whole process was handled quic... Zobacz więcej
Reakcja na opinię
My husband and I have had a GREAT service through Hays Travel Every time we’ve gone there. Excellent service from friendly, patient , knowledgable staff who clearly want to assist in getting you a hol... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
23 The Avenue, G77 6EY, Newton Mearns, Zjednoczone Królestwo
- 01413197965
4,9
Doskonała
800 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hays Travel - Newton Mearns
We appreciate your kind words.
Kind Regards
Hays Travel
Mark was fantastic and presenting…
Mark was fantastic at presenting options . Very patient . An asset to Hays
8 czerwca 2026
Odpowiedź od Hays Travel - Newton Mearns
Elaine Rice,
We are so pleased to hear about your positive experience!
Kind Regards
Hays Travel
Enormous amount of help from Mark White.
28 maja 2026
Odpowiedź od Hays Travel - Newton Mearns
MoBurkey,
We're happy to hear that. We appreciate your kind words.
Kind Regards
Hays Travel
Staycation Request
Following disappointment at having to cancel trip to Spain, we needed staycation break.
Mark, whom I have dealt with before, was able to put a rail break package together for us. A lot of searching to get good times and facilities for us, and no pressure, just friendly info.
5 czerwca 2026
Odpowiedź od Hays Travel - Newton Mearns
Thank you for your kind comments on the service received in-store from Mark.
The staff would be very helpful and…
The staff would be very helpful and patient as it was we were difficult in how making our holiday. Thank you all your staff very much
28 maja 2026
Odpowiedź od Hays Travel - Newton Mearns
John Frankland,
We are so pleased the team could assist you in planning your holiday. Thank you for your kind words!
Kind Regards
Hays Travel
Excellent service by Loraine
Your member of staff Loraine handled the booking process superbaly. Ten out of ten.
4 czerwca 2026
Odpowiedź od Hays Travel - Newton Mearns
Thank you for your kind comments on the service received from Lorraine in-store.
Newton Mearns
Newton Mearns, Glasgow branch member 'Lynn' is excellent.
She has assisted us a few holidays prior to these bookings.
Excellent interpersonal skills and knowledge level
3 czerwca 2026
Odpowiedź od Hays Travel - Newton Mearns
Rosemary,
We're so glad to hear you had such a positive experience with our team member. We appreciate your kind words!
Kind Regards
Hays Travel
Odpowiedź od Hays Travel - Newton Mearns
fiona duncan,
We are so glad we could assist you.
Kind Regards
Hays Travel
I booked then checked reviews n one…
I booked then checked reviews n one said hotel had bedbugs
26 maja 2026
Odpowiedź od Hays Travel - Newton Mearns
Thank you very much for your feedback. The issue is currently being investigated and we will be in contact shortly.
Odpowiedź od Hays Travel - Newton Mearns
William Eadie,
We're glad you enjoyed your experience. We appreciate your positive feedback.
Kind Regards
Hays Travel
Good experience
Very helpful and explained all options clearly, previously used company before for booking a cruise and had no hesitation in using again. Faith very helpful
18 maja 2026
Odpowiedź od Hays Travel - Newton Mearns
Granny Anne,
We're so pleased you had a great experience with us again! Thank you for your kind words and for choosing us.
Kind Regards
Hays Travel
Odpowiedź od Hays Travel - Newton Mearns
Mr Gordon Campbell,
We're so pleased we made everything easy and seamless for you! Thank you for your kind words.
Kind Regards
Hays Travel
Great service
Great. Got exactly what I was looking for. Lorraine found me a great day trip to Santa.
21 maja 2026
Odpowiedź od Hays Travel - Newton Mearns
Dear Carol ,
We're so glad we could help you find the perfect day trip! Thank you for your kind words.
Kind Regards
Hays Travel
The service was great and Erin got us…
The service was great and Erin got us exactly what we wanted in a holiday experience. The other staff were also very helpful and I will fully recommend to family and friends in future 😊
9 maja 2026
Odpowiedź od Hays Travel - Newton Mearns
Jacqueline,
We're so happy to hear we helped you find the perfect holiday experience! We appreciate your kind words and recommendation.
Kind Regards
Hays Travel
Best travel agent at Newton Mearns the…
Best travel agent at Newton Mearns the whole team is just fantastic
10 maja 2026
Odpowiedź od Hays Travel - Newton Mearns
Dear Carol,
We're so glad to hear you had a fantastic experience with our team! Thank you for your kind words.
Kind Regards
Hays Travel
Experienced patient advice from Mark as…
Experienced patient advice from Mark as always.
16 maja 2026
Odpowiedź od Hays Travel - Newton Mearns
Dear Lynda,
We're so glad you received excellent advice. We appreciate your kind words.
Kind Regards
Hays Travel
Straight forward booking as we had…
Straight forward booking as we had already decided hotel etc. very efficient and polite staff member(sorry didn’t get her name)
Checked us in too
14 maja 2026
Odpowiedź od Hays Travel - Newton Mearns
Dear Mr Mulrooney,
We're glad to hear your booking and check-in were efficient and pleasant. We appreciate your kind words about our staff.
Kind Regards
Hays Travel
Staff were so helpful and went out of…
Staff were so helpful and went out of their way to get things just right for ys when booking our cruise.
30 kwietnia 2026
Odpowiedź od Hays Travel - Newton Mearns
Dear Lawrence,
Thank you for your wonderful 5-star review! We are so pleased we could make your cruise booking perfect.
Kind Regards
Hays Travel
Great service
Professional and friendly Lynn provided expert advice and was very helpful. Would certainly book here again.
12 maja 2026
Odpowiedź od Hays Travel - Newton Mearns
Dear James,
We are so pleased to hear you had such a positive experience. We look forward to assisting you again.
Kind Regards
Hays Travel
Excellent customer service
Excellent customer service. Lynn took the time to make sure the booking was correct as the computer screen / system was missing some information.
12 maja 2026
Odpowiedź od Hays Travel - Newton Mearns
Dear Alan,
We're so glad to hear we provided excellent service. We appreciate your kind words and are happy we could assist with your booking.
Kind Regards
Hays Travel
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.