Hayley was great. Remembered us from last cruise, and booking a breeze. As before, all done including passports scheduled for couple weeks before departure.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Staff super friendly soon as you enter they make you feel comfortable. Asked us what we needed in our holiday. The rep looked up various packages even phoned up for price difference to make sure we g... Zobacz więcej
Reakcja na opinię
We visited the Hays Travel office in Newport, and as always, we received such a warm and friendly welcome. ❤️ Sasha is absolutely amazing — so helpful, professional and patient, and she always manag... Zobacz więcej
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From entering the building to leaving we felt the booking process was well delivered by the knowledgeable staff. We've booked our second cruise and did it all through Hays travel Newport, because our... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
40-41 LLANARTH STREET, NP20 1HR, Newport Wales, Zjednoczone Królestwo
- 01633 495025
4,9
Doskonała
711 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good and clear I fo
The girl was very polite, asked us the questions that got us to the right holiday. Explained clearly the room options and checked the availability by phone as well to clarify certain needs we require. Happy with the service provided,would go again.
2 września 2025
Odpowiedź od Hays Travel - Newport wales
Thank you so much for your kind review! :) It was a pleasure to book you! Kind regards, Sophie :)
Odpowiedź od Hays Travel - Newport wales
Thank you for your feedback.
Sophie was excellent
Sophie was excellent. Found us the ideal cruise and followed up with all the paperwork
24 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thank you for the kind review! Sophie :)
All my requests were met all within a…
All my requests were met all within a phone call, Chloe was very professional and friendly without face to face contact
31 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thank you for the lovely review :)
Staff always very friendly and helpful
23 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thank you so much for your review, we will see you again soon! :)
Odpowiedź od Hays Travel - Newport wales
Thank you for your lovely review. It was a pleasure to book you :) Kind regards, Sophie
Booked a cruise at Hays Newport and the…
Booked a cruise at Hays Newport and the sales advisor Tracey was very knowledgable (used her own experience), funny and welcoming. She dealt with all of our needs, booking everything that we wanted on our behalf. Nothing was too much trouble. Will definitely return.
26 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thank you so much for the amazing feedback it is very much appreciated, Tracey
If you need help just ask Hays travel
The staff are so help full and always kind. I can't praise them enough. We are older and need assistance in travelling but the staff make it so easy for us they book and advise us. So I can relax and just look forward to getting away.
14 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thank you so much for the lovely feedback, this is so lovely of you, we look forward to seeing you soon, Tracey
Overall experience was excellent
Overall experience was excellent, Hayley was knowledgeable, patient and extremely helpful. I believe this will ensure our holiday will be exactly what we hoped.
24 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thankyou very much for your review
Always a pleasure to deal with Hayes…
Always a pleasure to deal with Hayes Newport. Nothing too much trouble
24 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thankyou so much for your kind feedback
Very helpful agent
The agent was very helpful and patient with us as we were undecided on where to go. Friendly and happy to help
23 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thankyou so much for your review, hopefully see you again soon! Chloe
We were made welcome and at ease
We were made welcome and at ease, Hayley was very professional and friendly. Nothing was too much trouble and we chose our holiday destination wisely. I would highly recommend as visit.
19 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thank you so much for the amazing feedback.
Odpowiedź od Hays Travel - Newport wales
Thank you for the lovely feedback.
Hayley is always very helpful
Hayley is always very happy , helpful and good at getting us what we want
10 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thank you for the lovely feedback.
Hayley was so helpful in helping us…
Hayley was so helpful in helping us find a holiday . We didn’t really know where we wanted to go & had a budget in mind.
We finally found somewhere to go.
16 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thank you for such a lovely review, Hayley :)
Helpful 8nfoFound the staff helpful and…
Found the staff helpful and informative. Gave me all the information I needed to know before travelling
8 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thank you for the lovely feedback,
Hayley is excellent at her job
Hayley is excellent at her job, each time I have visited shop nothing has ever been too much trouble, she always goes above and beyond to make sure I get the holiday I'm looking for.
4 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thank you for the lovely feedback.
Good service
Good service, very accommodating
Very helpful with the needs for our disabled son
4 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thank you for the lovely feedback.
The Consultant( sophie) we dealt with…
The Consultant( sophie) we dealt with very friendly listened to what we wanted and spent the time to find exactly what we wanted. Would definitely recommend to friends and family and use them again.
10 sierpnia 2025
Odpowiedź od Hays Travel - Newport wales
Thank you for your kind words! It was such a pleasure to book your holiday :) Kind regards Sophie
Staff are always polite and helpful
30 lipca 2025
Odpowiedź od Hays Travel - Newport wales
Thankyou for your kind feedback :)
Doświadczenie Trustpilot
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