Staff are amazing, we didn’t feel at all rushed, Shaun went through everything and all different hotels until we found the perfect one for us and then managed to get it to our price range. Excellent c... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After already going to Tui which weren't very helpful with our holiday search and doing most of our research ourselves we went to Hays and met Lauren. Although we knew exactly which hotel and resort w... Zobacz więcej
Reakcja na opinię
We have used Hay’s numerous occasions and we always get excellent service. Your staff know the industry and are always willing to go the extra mile to find a better deal for us. Cleveland Retail park... Zobacz więcej
Reakcja na opinię
Staff at Cleveland Retail Park, Middlesbrough are brilliant. Diane was great, she spent time making sure all our requirements were met. Nothing was too much trouble.
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
49 Linthorpe Road, TS1 5BS, Middlesbrough, Zjednoczone Królestwo
- 01642 247555
5,0
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Rosie(fantastic)
Rosie, was fantastic a credit to hays travel. Calm, understanding informative, great at her job. Well done. Cleveland retail park shop
23 lipca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Thank you so much for your lovely review!
Your kind words really do mean a lot, and I'm so pleased you were happy with the service you received. It was a pleasure helping you book your holiday, and I hope you have the most amazing time away.
Thank you again for taking the time to leave such lovely feedback!
Rosie 😊
Lauren and her team are great really…
Lauren and her team are great really helpfull I always go to Hays would'nt go any where else.
26 lipca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Hi Susan
We are so happy to hear that our team provided such helpful service. We truly appreciate your loyalty and kind words!
Kind Regards
Hays Travel Cleveland Retail Park
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Mrs L Williams,
Thank you for your wonderful 5-star review! We are so pleased to hear that booking your desired holiday was easy and that you received great service. We truly appreciate your kind words.
Kind Regards
Hays Travel Cleveland Retail Park
We have used Hay’s numerous occasions…
We have used Hay’s numerous occasions and we always get excellent service. Your staff know the industry and are always willing to go the extra mile to find a better deal for us. Cleveland Retail park staff are always polite, helpful, knowledgeable and extremely friendly. Cannot praise them enough.
26 lipca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Hi Stephen
Thank you for your wonderful feedback! We truly appreciate your kind words.
Kind Regards
Diane
Amazing customer service and so helpful…
Amazing customer service and so helpful , will recommend to everyone to use
19 lipca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Helen,
Thank you so much for your feedback!
Kind Regards
Lauren
Lauren who helped me book my holiday…
Lauren who helped me book my holiday was so easy to talk 2 and got me everything I wanted
26 lipca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Thank you Naomi for your 5-star review! We are delighted to hear that your experience was so positive and that we could help you find everything you wanted for your holiday.
Kind Regards
Lauren :)
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Hi Gillian
Thank you so much for your review!
I am so glad we got you sorted :)
Kind Regards
Lili
First class as always the staff go…
First class as always the staff go above and beyond so greatfull x
23 lipca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Hi Charles,
Thanks so much for this review so happy you were pleased, we are sure you will have an amazing time away and we look forward to booking your next holiday!
Thanks,
Kelly
Best travel company
Booked another holiday with the lovely Lillie at Cleveland retail park.Got first class service it was all booked within 5 minutes.The staff are amazing over there really professional in there job & there like family xx
15 lipca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Hi Janet,
Thanks so much for such a lovely review! We know you will have an amazing holiday and we cannot wait to book you another holiday :)
Thanks again
Lili
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Hi Andrew,
Thanks so much for a lovely review so glad you were pleased by the service and we are sure you will have an amazing holiday
Thanks again,
Helen
Kelly superb as always at the branch…
Kelly superb as always at the branch over at Skippers Lane
She has sorted most of my holidays over recent years
Couldn't ask for any more from her services
She is a credit to hays travel
Thanks Kelly
10 lipca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Hi Stephen,
Thanks, so much for a lovely review! I am more than happy to help with all your holidays and look to book more in the future :)
Thanks,
Kelly
The young lass was very happy to help…
The young lass was very happy to help me and was very polite and patient.
3 lipca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Thankyou for this review, we really appricate all your feedback
Thanks again Lili
Excellent service from lilly
10 lipca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Thankyou for this review! So happy you were pleased with the service in store from myself I am sure you will have an amazing holiday
Thanks again Lili
Wouldn't go anywhere else to book9 our…
Wouldn't go anywhere else to book our holidays. All staff extremely helpful and knowledgeable. Our booking today was completed by Lauren. Cleveland retail Park. Middlesbrough.
6 lipca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Thankyou for such a lovely review! So happy you were pleased with the service and we will see you again for the next one!
Cleveland Retail staff
The staff at Hays are always very helpful and friendly.i always recommend them to family and friends.
27 czerwca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Thankyou Lynne for such a lovely review! We will see you for your next holiday :)
Always a fantastic service I’ve used…
Always a fantastic service I’ve used Hays for many many years and will continue to use them nothing is a problem the team are always happy to help with any questions or problems keep up the fantastic service you provide Lauren,Rosie,Sean
25 czerwca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Thanks for this review! We are sure you will have amazing holidays and we look forward to book your next holidays :)
Lauren, Rosie and Sean
fabulous holidays at really good prices
Can not fault hays travel at all been going to them for years and will not go with anyone else .
Sean Taylor is fanatics in his job and wants the best holiday for you Thank you
1 lipca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Thank you for your wonderful feedback! We are so pleased to hear about your continued loyalty and that you consistently have great experiences with us. We will be sure to pass on your kind words to Sean, thank you for always supporting our store!
Kind Regards
Hays Travel
If you are looking to book your next…
If you are looking to book your next getaway, I highly recommend visiting Lauren at Hays Travel Cleveland Retail Park. We always visit Lauren to book our holidays. As always, she never lets us down, this time she has helped us find the perfect holiday to Antalya, securing the most amazing hotel for us.
Lauren always helps us to find the best places tailored exactly to our needs, nothing is ever too much trouble for her. She is incredibly thorough, patient, and genuinely cares about making sure her customers get the best possible experience.
We will definitely be back soon to book our 2027 adventures! Thank you so much, Lauren, you are fantastic!
30 czerwca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
We are so pleased to hear about your continued positive experiences with us. It's wonderful to know that our personalised service and attention to detail make a difference. Thank you for your kind words and loyalty! - again this made me well up!!!
Kind Regards, Lauren
Hays Travel
We have used hays travel many times
We have used hays travel many times, each visit is the same, staff are always helpful, knowledgeable and friendly, going to hays travel is like part of your holiday always enjoyable.
Thank you Libbi at Cleveland retail park
30 czerwca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
We are so pleased to hear that your visits are always enjoyable and that our team consistently provides helpful, knowledgeable, and friendly service. Thank you for your kind words and thank you for always supporting our store too!
Kind Regards, Libbi
Hays Travel
Extremely attentive…
Lauren was extremely attentive on what we wanted from our next holiday, she understood what we wanted and stuck to the price range we had and offered multiple options to consider!
27 czerwca 2026
Odpowiedź od Hays Travel - Middlesbrough Linthorpe Road
Thank you for your wonderful feedback! We are so pleased to hear that Lauren could help you find the perfect trip for you and your family!
Kind Regards
Hays Travel
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.