Ellie is an asset to the company. We had a lot of restrictions but she systematically worked through them for several weeks to find a holiday that met our requirements. She even came in on her day o... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 1.89 Upper Blue Mall Metrocentre, NE11 9YG Gateshead, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing service once again from Hays ,Rebecca helped us to find our summer holiday for june27.Called into store to make enquiry and got booked up ,thanks again Rebecca for all your help,knowledge a... Zobacz więcej
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Morgan was great, sorted my cruise very quickly & at a good price. She answered all queries, getting back to me when she said she would which is a big plus in light of experiences I’ve had with othe... Zobacz więcej
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I am always happy dealing with Hay’s Travel at the Metro Centre, they know exactly what my preferences are. Tiana was really helpful abd I would give her 10 out of 10 for her polite and knowledgeable... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Unit 1.89 Upper Blue Mall Metrocentre, NE11 9YG, Gateshead, Zjednoczone Królestwo
- 0191 4326502
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Cruise 2027
As usual Hays travel never disappoints for service. I already had an idea of my preferences and Morgan was so friendly answering my questions regarding cost of cruise, grade of staterooms, travel insurance, validity of my passport and coach travel arrangements. Following payment of deposit and travel insurance she printed off all relevant documentation and went through it all again in detail underlining holiday payment due date. I had asked about easy payment plan and she worked out monthly cost too so I’ve got options to consider. A very polite and knowledgeable member of the team. Thanks Morgan for all your help booking my 2027 cruise.
16 maja 2026
Odpowiedź od Hays Travel - Metrocentre Blue
Thank you for your kind feedback for Morgan, she will be happy to read this, we do hope you enjoy your holiday. Team Blue
The staff at metro centre always…
The staff at metro centre always helpfull we always use hays travel for holidays as they look after you and match prices
16 maja 2026
Odpowiedź od Hays Travel - Metrocentre Blue
Thank you for your kind feedback for our Manager Johann, we do hope you have a lovely holiday. Team Blue :)
Fitst class as usual
First class as always and exactly why we keep using Hays
Apologies forget to mention Christine the rep who even assisted finding out further info not relating to holiday booked but for our future reference/booking
14 maja 2026
Odpowiedź od Hays Travel - Metrocentre Blue
Thank you for leaving your feedback, we do hope you have a lovely holiday, Team Blue
Good service
Good service , we were attended to and
Booked on the holiday we wanted with no hassle
5 maja 2026
Odpowiedź od Hays Travel - Metrocentre Blue
Thank you for talking the time to leave your feedback, Johann will be happy to read this, we do hope you have a lovely holiday.Team Blue
My wife and I were looking to book our…
My wife and I were looking to book our honeymoon and the staff were excellent, so helpful and went the extra mile to make sure we got the best deal that suited our needs, took the time to make our transfers from airport to the resort smooth and easy. We're very pleased how fast and easy it was to get everything booked and we know we're in good hands. We can't wait to go away on our honeymoon!
8 maja 2026
Odpowiedź od Hays Travel - Metrocentre Blue
We appreciate you sharing your experience! We're happy to hear that our team was so helpful in booking your honeymoon and ensuring your transfers were smooth. It's great to know we could assist you and that you feel confident in our service.
Kind Regards
Hays Travel Metro Blue
An excellent holiday booking experience!
The travel assistant went above and beyond beyond of what we hope for when booking . Morgan was professional and helpful at all times. Nothing was a problem for her and we found the holiday we wanted .
29 kwietnia 2026
Odpowiedź od Hays Travel - Metrocentre Blue
We appreciate you taking the time to leave us a review. We're so glad to hear that Morgan was professional and helpful and that you found the holiday you wanted.
Kind Regards
Hays Travel Metro Blue
Very good assistance
Very good assistance on selecting a holiday for our Ruby Wedding Anniversary.
28 kwietnia 2026
Odpowiedź od Hays Travel - Metrocentre Blue
We appreciate you choosing us to help plan such a special holiday! We are so glad we could provide excellent assistance.
Kind Regards
Hays Travel Metro Blue
Great service
5 maja 2026
Odpowiedź od Hays Travel - Metrocentre Blue
Thank you for your lovely feedback! Team blue :)
Odpowiedź od Hays Travel - Metrocentre Blue
We're happy to hear that you received excellent service. Thank you for sharing your positive experience with us!
Kind Regards
Hays Travel Metro Blue
Have always used Hays travel
Have always used Hays travel. Kellie from Metro centre branch is my go to as she is extremely efficient, knowledgeable and friendly. Would recommend her and Hays to friends and family. Amazing people skills.
2 maja 2026
Odpowiedź od Hays Travel - Metrocentre Blue
We appreciate you sharing your positive experiences with our services. It's wonderful to hear that our team member's expertise and friendliness stood out. We're grateful for your recommendation!
Kind Regards
Hays Travel Metro Blue
Staff friendly and helpful
2 maja 2026
Odpowiedź od Hays Travel - Metrocentre Blue
Thank you for sharing that our staff were friendly and helpful during your visit!
Kind Regards
Hays Travel Metro Blue
We were greeted by a warm welcome from…
We were greeted by a warm welcome from Joanne who was very helpful , she found a great holiday with every thing we asked for went through every thing to make sure we understood a big thankyou to her from us
29 kwietnia 2026
Odpowiedź od Hays Travel - Metrocentre Blue
We're happy to hear that you received a warm welcome and found our service helpful. We're so glad we could find a great holiday that met all your needs and expectations. Thank you for your kind words!
Kind Regards
Hays Travel Metro Blue
Rebecca & Jo were very helpful polite &…
Rebecca & Jo were very helpful polite & searched for the best deal for me
29 kwietnia 2026
Odpowiedź od Hays Travel - Metrocentre Blue
Thank you for your kind feedback on our Manager Johann,Assistant Manager Rebecca, they will be really please to read this, we do hope you have a lovely holiday in Gran Canaria, hope to see you again in branch Team Blue :)
Odpowiedź od Hays Travel - Metrocentre Blue
Thank you for taking the time to share your experience; we are so glad to hear our staff member was efficient and friendly.
Kind Regards
Hays Travel Metro Blue
Satisfied
Every time I go into Hays travel I always get good service, even when it's quite busy, the staff are always helpful and very knowledgeable. Great work everyone 👍
14 kwietnia 2026
Odpowiedź od Hays Travel - Metrocentre Blue
Thank you for your kind words! It's great to know you consistently receive excellent service from our knowledgeable team, even during busy times. Thanks for the feedback!
Kind Regards
Hays Travel Metro Blue
Steph did it again!
Steph did it again!
Once again Steph looked at many hotels and resorts for us until she found us our ideal holiday. Nothing is too much bother and she is extremely pleasant and professional throughout.
She really understands everything we want and makes sure she checks absolutely everything until she knows we're completely happy.
Thank you once again Steph. No doubt we'll see you again soon x
22 kwietnia 2026
Odpowiedź od Hays Travel - Metrocentre Blue
Thank you for taking the time to share your wonderful experience! We're so happy to hear that Steph went above and beyond to find your ideal holiday. We look forward to seeing you again soon!
Kind Regards
Hays Travel Metro Blue
Friendly and professional service
15 kwietnia 2026
Odpowiedź od Hays Travel - Metrocentre Blue
Thank you for your lovely feedback! Team Blue :)
Lovely staff Morgan was so helpful and…
Lovely staff Morgan was so helpful and sorted our holiday for us Well done
21 kwietnia 2026
Odpowiedź od Hays Travel - Metrocentre Blue
We're happy to hear that our staff was so helpful in sorting out your holiday plans. Thank you for sharing your positive experience with us!
Kind Regards
Hays Travel Metro Blue
Quick and easy to book very polite
13 kwietnia 2026
Odpowiedź od Hays Travel - Metrocentre Blue
We appreciate you taking the time to share your experience; we are so happy to hear you found our service helpful.
Kind Regards
Hays Travel Metro Blue
Knowledgeable staff
A friendly, knowledgeable member of staff helped me find a suitable holiday, listening carefully and offering different suggestions. Afterwards I was given 24 hours to decide whether to confirm or cancel the holiday.
17 kwietnia 2026
Odpowiedź od Hays Travel - Metrocentre Blue
We're happy to hear that our staff member was so helpful in finding you a suitable holiday. We appreciate your positive feedback and are glad you enjoyed the suggestions offered and the time to decide.
Kind Regards
Hays Travel Metro Blue
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.