Joanne is very efficient, explains everything clearly and precisely. She offers products but isn't pushy with it. The team are very friendly and helpful and professional it is true customer service wh... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Went to Hays Travel Agent,Mapperley ,Nottingham on 5th August 2026 to book a Saga Douro cruise for October 2027. Was greeted by charming and smiling Julie who organised all the travel arrangements... Zobacz więcej
Joanne who served us was excellent. She sorted us out, with exactly what we were looking for holiday wise. Because it was last minute she was able to print out all of our paperwork and even check us i... Zobacz więcej
Reakcja na opinię
Your agent Julie was so very patient with us It is our sons first criuse going with us- mum & dad - next Septenber She explained everything he needed to know so he could made the right choices . We h... Zobacz więcej
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
27A Plains Road, NG3 5LG, Mapperley, Zjednoczone Królestwo
- 01158605351
4,9
Doskonała
985 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing customer care and knowledge
Amazing customer care and knowledge.
I have been booking my holiday here for many years and would not go anywhere else to do so
The currency bureau there is very good really helpful and gives very good exchange rates .
All the staff go above and beyond to help you in a lovely setting .
Would give 10 stars if I could
10 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you for your amazing review, it's really our pleasure as we love looking into your holidays for you. Rickie says thank you for his mention and see you soon. Kindest regards Barbara :-)
Best experience
It was quick and easy to book with you. We have booked before so no giving details again. You sorted everything for us, even our money.
9 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank your taking the time to fill out this review. We appreciate your kind comments and hope you have an amazing trip. Thanks, Joanne
Always friendly polite and very helpful…
Always friendly polite and very helpful lovely people
9 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you for taking the time to leave a 5 star review. We appreciate your kind words :) Hays Travel Mapperley
Top quality service.
Staff extremely attentive to our requirements.
Provided information, in depth, in relation to our specific needs, based on my wife’s disability.
Left reassured that all aspects of our pending holiday had been covered.
27 grudnia 2025
Odpowiedź od Hays Travel - Mapperley
Thank you so much for taking the time to leave this lovely review. It was my pleasure to help you. Glad we got everything sorted for you :)
Erin
Holiday to Paphos
This is my fourth time booking a holiday with hays travel, never had a problem, from booking the hotel I want to the flight , always keep you informed by e mail or phone 👍 keep up the great job you are doing ✈️👍
6 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you so much for taking the time to leave this review. I hope you have a lovely holiday :)
Erin
Friendlies nothing to hardwood help
6 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you for taking the time to leave this review. We appreciate you booking with us again and we hope you both have a lovely holiday. Joanne
Just to say Erin was a very…
Just to say Erin was a very understanding and helpful young lady explaining everything we needed to to know so will definitely use Hays Travel again
3 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you so much for taking the time to leave such a lovely review. It was my pleasure to help you. Have a lovely holiday :)
Erin
everything was great Amelia could not…
everything was great Amelia could not have been more helpful
30 grudnia 2025
Odpowiedź od Hays Travel - Mapperley
Thank you so much, it was lovely meeting you and I am so glad we got something sorted :) Amelia
Recommended …
After an initial blip with the correct information being emailed to me, everything went smoothly and we booked the holiday we required. Friendly approachable service throughout.
1 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you for taking the time to leave us a lovely review :) glad we got everything sorted for you. The Hays Travel Mapperley Team
Odpowiedź od Hays Travel - Mapperley
Thank you for taking the time to leave us a review. We hope you have a lovely holiday :)
Although she was new the young lady who…
Although she was new the young lady who helped me was charming and very polite. Because she is still learning some things were new to her but she just made sure she was doing things right by asking a more senior member for help.
12 grudnia 2025
Odpowiedź od Hays Travel - Mapperley
Thank you very much for taking the time to leave a review :) have a lovely time away
Odpowiedź od Hays Travel - Mapperley
Thank you very much for your kind words! We hope you have a lovely time away :) Amelia
Professional and helpful …
Barbara who dealt with us was very helpful and professional. Took her time checking the best deal available.
8 grudnia 2025
Odpowiedź od Hays Travel - Mapperley
Lovely to see you again. Thank you for leaving us a review, we really do appreciate feedback and are thrilled you were pleased with our service. Kind regards Barbara
Odpowiedź od Hays Travel - Mapperley
Thank you for taking the time to fill out this review. It was a pleasure assisting you with booking your holiday. Hope you have a lovely trip. Thanks, George
Great experience
Great experience, the holiday we had in mind wasn’t available but Julie found an excellent alternative for us that is probably better than the one we had in mind. We have been dealing with her for several years and is a credit to your company
7 grudnia 2025
Erin was so professional and explained…
Erin was so professional and explained the process well.
5 grudnia 2025
Odpowiedź od Hays Travel - Mapperley
Thank you for your kind words :) I hope you have a lovely holiday. Erin
Great experience and left very happy with our holiday.
George was very patient with us, despite having a very wide brief on our holiday search. He was knowledgeable, courteous, gave great advice and never rushed us in making a decision, despite us being there for nearly two hours!.If you visit this travel agent we would recommend booking with George.
29 listopada 2025
Odpowiedź od Hays Travel - Mapperley
Thank you for leaving me this review. I appreciate your kind comments and are please you were happy with my service. hope you have an amazing trip.
Many thanks, George
very orgnised
3 grudnia 2025
Odpowiedź od Hays Travel - Mapperley
Thank you for taking the time to complete the review, really excited for you, it looks fabulous
Kind regards Barbara
Excellent service from Barbara an agent…
Excellent service from Barbara an agent who has all my information at her fingertips and cannot do enough to help.
2 grudnia 2025
Odpowiedź od Hays Travel - Mapperley
Thank you for your kind comments and for booking with us again - really enjoyed talking to you & assisting you with your reservation. Kindest regards Barbara
Fabulous service as usual
We knew where and when we wanted to go but the help on picking flights and hotels was exceptional. Everything was booked in one visit, seats reserved and discounts obtained. We can't fault them
30 listopada 2025
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.