Went to Hays Travel Agent,Mapperley ,Nottingham on 5th August 2026 to book a Saga Douro cruise for October 2027. Was greeted by charming and smiling Julie who organised all the travel arrangements... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Your agent Julie was so very patient with us It is our sons first criuse going with us- mum & dad - next Septenber She explained everything he needed to know so he could made the right choices . We h... Zobacz więcej
Julie at the Mapperley branch was amazing from start to finish while helping me book my New York holiday for December 2029. She was friendly, professional, and made the whole booking process easy and... Zobacz więcej
As always the team at the Mapperley office were great. Joanne left no question unanswered. Very knowledgeable. Always walk away knowing we’ve had a great service. Online is ok but the personal touc... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
27A Plains Road, NG3 5LG, Mapperley, Zjednoczone Królestwo
- 01158605351
4,9
Doskonała
982 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful staff
Simple process of deciding upon and booking the holiday, thanks to the help of the lady who assisted us. Always find the staff knowledgeable and helpful
6 lutego 2026
Odpowiedź od Hays Travel - Mapperley
Thank you for taking the time to leave a 5 star review, we appreciate your kind words :) Amelia
We had an a extremely good experience at Hays …
We had an a extremely good experience booking our holiday. Julie was exceptionally patient and really helped us decide which cruise would suit us best. We would defiantly go back to Hays Travel and hopefully receive the help of Julie again.
5 lutego 2026
Odpowiedź od Hays Travel - Mapperley
Thank you for taking the time to leave us a 5* review, it was my pleasure to help you with your cruise booking. I hope you both have a great time see you both soon kind regards Julie :)
Excellent service as usual
Excellent service as usual. Always use my local Hays travel agent when booking holidays.
Julie is always happy, courteous, professional and incredibly helpful. She is an asset to the company.
5 lutego 2026
Odpowiedź od Hays Travel - Mapperley
Thank you so much for taking the time to leave us a 5* review, we appreciate your continued repeat business. We always have a good chat and a laugh as well as booking your holiday. I hope you both have a great time kind regards Julie :)
This is the second holiday we have…
This is the second holiday we have booked this year so far with Hays Travel. Julie is knowledgeable and very patient!
We intend to return to book more in the future. Thank you Hays!
5 lutego 2026
Odpowiedź od Hays Travel - Mapperley
Thank you so much for taking the time to leave us a 5* review it was lovely to see you again. I hope you both have a great time hope to see you soon kind regards Julie :)
Trustworthy local agent
Return visit to the same member of staff. George is friendly, knowledgeable and good at listening. He advised us very well & we enjoyed both the holidays we booked through him very much.
The agency has some good deals. We enjoy having a local travel agent we can trust. Thank you very much! Will definitely be back.
16 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you for leaving me this 5* review. I really appreciate your kind comments and am happy to hear you had a good time away. Hope to see you again soon. Thanks, George
Julie was a star !
Julie, at the Mapperley branch, was very welcoming and nothing was too much trouble. It was like talking to an good friend. She was knowledgeable and efficient. Our booking was not straightforward, but she went out of her way to find the right holiday for us. I cannot praise Julie and the team, highly enough.
27 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you so much for taking the time to leave us a 5* review, it was my pleasure to help and assist you with your holiday booking. I hope you both have a great time kind regards Julie :)
Very helpful and informative staff.
28 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you for taking the time to leave this wonderful review :). We appreciate you booking your next holiday with us and we hope you both have a lovely time. Joanne
Julie looked after me with my travel…
Julie looked after me with my travel companions Karen and David. She dealt with all our requests in a professional , informative and friendly manner.
Nothing was too much trouble for her.
We have successfully booked a cruise for 2027
27 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you for taking the time to leave us a great review and for your continued repeat business. I hope you have a great cruise see you soon kind regards Julie :)
Odpowiedź od Hays Travel - Mapperley
Thank you for taking the time to leave us this 5* review. We are please you found our service helpful and professional. Hope you have an amazing trip. Thanks, George
Odpowiedź od Hays Travel - Mapperley
Thank you for leaving me this 5* review. I really appreciate your kind comments. Hope to see you again soon. Thanks, George
Julie was lovely extremely helpful and…
Julie was lovely extremely helpful and very patient
26 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you so much for taking the time to leave us a 5* review, it was my pleasure to help you with your holiday booking. I hope you all have a great time kind regards Julie :)
As always
As always, a pleasure to deal with. Very knowledgeable and professional staff. Good deals easy transaction!!!🙂🙂
18 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
We appreciate you taking the time to share your positive experience. We're happy to hear that you find our staff knowledgeable and professional. We hope you have a lovely holiday. Amelia
Cruise booking
Joanne guided us through booking our first cruise Joanne is helpful, polite, knowledgeable and nothing was too much trouble. We didn't feel rushed or pressured in any way.Fab team of staff who clearly work well together.
24 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you so much for taking the time to leave this 5* review, we was pleased to hear you was happy with the service given. It was my pleasure to assist you with your holiday booking and first cruise :). Joanne
Thanks went in for some insurance and…
Thanks went in for some insurance and was very happy with service will be back before September to book turkey 🇹🇷
25 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you so much for leaving a 5 star review, we appreciate your kind words and hope to see you soon :) Amelia
Friendly knowledgeable staff
18 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you for leaving me this 5* review. I really appreciate your kind comments. Hope to see you again soon. Thanks, George
As always a pleasure to do business in…
As always a pleasure to do business in this shop. Julie was extremely helpful and patient with the jet2 site keeping changing price and availability. Got exactly what i wanted at a good price
23 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you for taking the time to leave us a 5* review, it was my pleasure to help you with your holiday booking and your continued repeat business. We got there in the end with the right rooms and price. I hope you all have a great time kind regards Julie :)
Young lady in branch was very helpful…
Young lady in branch was very helpful with helping with our booking.
Also helped with a quote for another holiday.
23 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Hi Wendy, thank you so much for taking the time to leave a 5 star review and for your kind words :) We hope you have a lovely holiday. Amelia
Odpowiedź od Hays Travel - Mapperley
Thank you for taking the time to fill out this review. We appreciate your kind comments and hope you have an amazing trip. Thanks, George
Excellent Service
Excellent Service
We went to enquire about a Holiday and the Service we got from Barbara was brilliant, looked into every detail that we wanted to No or was unsure about , really could not fault the service, We booked there & Then
17 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Thank you for your amazing review and for booking with us, really appreciate it and glad I could assist. It's always a pleasure in looking into your wonderful holidays. Kindest regards Barbara :-)
The young lady was really nice and…
The young lady was really nice and helpful and got us a holiday sorted quickly
21 stycznia 2026
Odpowiedź od Hays Travel - Mapperley
Hi, thank you so much for taking the time to leave a 5 star review, we appreciate your kind words. I hope you have a lovely holiday :) Amelia
Doświadczenie Trustpilot
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