Hays Travel - Maidenhead Recenzje 

439
Wynik TrustScore: 5 na 5

4,9

77 High Street, SL6 1JX Maidenhead, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Kayleigh was patient, informative, and very efficient. Found me exactly what I wanted with a very pleasant attitude. Very easy booking...all done for me which was greatly appreciated having not trave... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Rhys from Hays Travel in Maidenhead was very good, knowledgeable, kind and patient. Looked at everything twice to make sure that I got everything I needed. He also applied a little discount as I've be... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Libby made choosing our holiday fun. Such a knowledgeable and helpful young lady. We will definitely use Hays again. Everyone in the shop are so helpful.

Reakcja na opinię

Oceniono na 5 z 5

We were looked after by Rachel and she could not have been more helpful, attentive, friendly and knowledgeable. Rachel is a fantastic asset for your business and we shall definitely be returning... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • 77 High Street, SL6 1JX, Maidenhead, Zjednoczone Królestwo

  • 01628878799

4,9

Doskonała

Wynik TrustScore: 5 na 5

439 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(439)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 126 307

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Travel insurance

Rhys was very helpful arranging my annual travel insurance. Everything was simple and straightforward.

28 lutego 2026
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Odpowiedź od Hays Travel - Maidenhead

Thank you so much for leaving us a lovely review. We look forward to assisting you in the future.

Kind regards,

Rhys & Team Maidenhead!

Oceniono na 5 z 5

Hoilday booking to Greece for 2026 .Over the years we have always booked…

Over the years we have always booked our holidays on-line. This year we thought we would pop into our local Hays Travel shop. We were delighted with the service and guidance we were given, and we decided to book our holiday to Greece with them. We will certainly be using Hays Travel going forward, extremely impressed and very happy with them. Thank you Hays Travel you were amazing and a huge thank you to the lady who served us. Her name was Pamela from your Maidenhead branch.

28 lutego 2026
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Odpowiedź od Hays Travel - Maidenhead

Dear Teresa,
Thank you so much for your kind words. It was my pleasure to assist you and I am glad we were able to find you a holiday.

Regards
Pamela

Oceniono na 5 z 5

Outstanding service

We were looked after by Rachel and she could not have been more helpful, attentive, friendly and knowledgeable.
Rachel is a fantastic asset for your business and we shall definitely be returning as Hays Travel as a company really made our holiday plans so simple to get finalised.
Keep up the great work.
Kind regards

Andy

25 lutego 2026
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Odpowiedź od Hays Travel - Maidenhead

Good Morning Andy,

Thank you very much for your kind review. It was a pleasure meeting you both, and I enjoyed assisting you with your holiday arrangements.

I look forward to seeing you again soon.

Best regards,
Rachel

Oceniono na 5 z 5

Sophie was very helpful and patient in…

Sophie was very helpful and patient in sorting out our booking which had three different flight arrangements to one hotel

21 lutego 2026
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Odpowiedź od Hays Travel - Maidenhead

Good Morning Gordon,

Thank you so much for leaving me such a lovely review. It was my pleasure to book your holiday to Istanbul.

Kind Regards

Sophie & Team Maidenhead.

Oceniono na 3 z 5

Had to look up a holiday and show the…

Had to look up a holiday and show the agent, even after telling him our price budget he found nothing !

13 lutego 2026
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Odpowiedź od Hays Travel - Maidenhead

Thank you for taking the time to speak with me today. Your feedback is highly valued, and we appreciate you sharing your insights with us.

We look forward to assisting you further with your booking to help celebrate your daughter's graduation.

Kind Regards
Rachel Elston
Branch Manager

Oceniono na 5 z 5

Very clear and helpful and nothing was…

Very clear and helpful and nothing was to much trouble. Everyone in Hays Travel maidenhead was very knowledgeable and very friendly.

7 lutego 2026
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Odpowiedź od Hays Travel - Maidenhead

Thank you so much for leaving us a lovely review. We are glad we managed to arrange your holiday and look forward to assisting you in the future.

Kind regards,

Rhys & Team Maidenhead!

Oceniono na 5 z 5

Our travel rep Rachel made the whole…

Our travel rep Rachel made the whole experience very enjoyable and easy to book Our next holiday as she had already holidayed to the island that we wish to visit. Herself and the whole team make you happy relaxed and safe knowing everything is taken care of.

5 lutego 2026
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Odpowiedź od Hays Travel - Maidenhead

Hey John,

Thank you so much for your lovely words and review. Rhodes is amazing and you will have a fab time!

Kind regards,
Rachel & Team Maidenhead

Oceniono na 5 z 5

Top quality service

Top quality service! Great staff who always find us the perfect holiday!

4 lutego 2026
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Odpowiedź od Hays Travel - Maidenhead

Good Morning, Karina,

Thank you for your kind words. It was a pleasure assisting you in planning your holiday to celebrate Ricky's special occasion. We have truly enjoyed building such a wonderful relationship with you and your family over the years.

We look forward to providing service for this holiday when the time comes.

Best regards,
Rachel

Oceniono na 5 z 5

Rhys was very helpful

Rhys was very helpful in helping us choose our holiday. He was very polite and had time to explain everything and check out rooms and other information from hotel websites etc The manager knew about our choice of destination and with their help we booked our holiday.

28 stycznia 2026
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Odpowiedź od Hays Travel - Maidenhead

Hey Lindsie,

Thank you so much for leaving me such a lovely review and finding me polite. I am glad we managed to sort out your amazing holiday to Barbados!

Kind regards,
Rhys & Team Maidenhead!

Oceniono na 5 z 5

I normally use Hayes for travel money…

I normally use Hayes for travel money staff are so nice that I came in to enquire holiday
And was served by Kay- she was very good and helpful and I booked
Will definitely be using this branch again

24 stycznia 2026
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Odpowiedź od Hays Travel - Maidenhead

Hey Usha,

Thank you so much for leaving me such a lovely review and finding me helpful! :)

I'm glad I managed to confirm your lovely holiday to Tunisia!

Kind Regards,
Kay & Team Maidenhead

Oceniono na 5 z 5

Very helpful

26 stycznia 2026
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Odpowiedź od Hays Travel - Maidenhead

Good Afternoon David,

Thank you very much for leaving me such a lovely review. I hope you have a fantastic holiday.

Kind Regards

Sophie and Team Maidenhead

Oceniono na 5 z 5

Both Pam and Kay were very helpful.

Both Pam and Kay were very helpful with sorting out a suitable holiday for me. They were enthusiastic and knowledgeable and made the process very easy for me.

25 stycznia 2026
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Odpowiedź od Hays Travel - Maidenhead

Hey David,

Thank you so much for your lovely review and I'm glad you found us helpful and knowledgeable! We hope you are looking forward to your lovely break to Tunisia! :)

Kind regards,
Pam & Kay & Team Maidenhead

Oceniono na 5 z 5

We requested information and we got it…

We requested information and we got it , base upon that we book an appointment to see Kay , we discussed our opinion , and booked the holiday. As we are not techy it was good to see someone in person.
( A suggestion as people are spending a large sum with you and there for an hour or more it would be nice to offer a tea or coffee.)
Would be more convenient to have a branch near to us.

25 stycznia 2026
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Odpowiedź od Hays Travel - Maidenhead

Hey Ian,

Thank you for your lovely review and booking your cruise with us! I will provide this feedback to our head office in regards to having tea and coffee facilities for customers.

Kind regards,
Kay

Oceniono na 5 z 5

Rachel was brilliant

Rachel was brilliant. She really made me feel comfortable, no pressure, no impatience! She’s the perfect person for the job!

18 stycznia 2026
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Odpowiedź od Hays Travel - Maidenhead

Dear Nicole,

Thank you very much for taking the time to provide such a positive review. We are delighted to hear that you found my service helpful and that you had a positive experience when booking your holiday with us. It is always a pleasure to assist you with your travel plans, and we truly appreciate your continued trust and loyalty.

Kind regards,

Rachel & the Maidenhead Team

Oceniono na 5 z 5

Sophie was very helpful

Sophie was very helpful. Thanks to her we were able to pick our summer holiday.

17 stycznia 2026
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Odpowiedź od Hays Travel - Maidenhead

Good Afternoon Krisztina,

Thank you so much for taking your time to give me a lovely review. We are pleased to hear you found my service helpful and that you had a positive experience when booking your summer holiday with me.

Kind Regards,

Sophie & Team Maidenhead

Oceniono na 5 z 5

Libby Mann-Rawlins (Apprentice)

The travel apprentice Libby was extremely informative very professional & patient with myself.

17 stycznia 2026
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Odpowiedź od Hays Travel - Maidenhead

Good Morning Lisa,

Thank you, so much for your lovely review. I am glad I was able to get a holiday booked for you.

Kind Regards
Libby & Team Maidenhead

Oceniono na 5 z 5

Knowledge

Knowledge, friendliness of staff. Willingness to go the extra mile.
Remember our likes and dislikes, foibles etc.

17 stycznia 2026
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Odpowiedź od Hays Travel - Maidenhead

Good afternoon, Denise,

Thank you very much for taking the time to leave us a lovely review. It is always a pleasure to have you visit our store and assist you with your bookings. We also enjoy having our little conversations with you and are happy to consider you more than just a customer—it's a true pleasure to have you as our friend.

Kind Regards
Rachel & Team Maidenhead

Oceniono na 5 z 5

The ease and efficiency of booking.

I booked a trip to Jersey last year. It was all so successful that I went back to see Rachel yesterday. Her patience is such that she should be made a saint. Also, she is knowledgeable and has helpful advice without it becoming an issue. She also has very good smile muscles which immediately comes across as friendly and easy. Well done this year to Rachel again.

15 stycznia 2026
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Odpowiedź od Hays Travel - Maidenhead

Good Morning Mrs Doble,

Thank you for taking the time to provide such a positive review. I am pleased to hear that the booking process for your trip to Jersey went smoothly and that you were satisfied with the service provided. It’s always a pleasure to assist you in person, and I genuinely enjoy our conversations.

Kind Regards

Rachel & Team Maidenhead

Oceniono na 4 z 5

Holiday Booking

Checking and coming back to us very shortly thereafter

14 stycznia 2026
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Odpowiedź od Hays Travel - Maidenhead

Good Afternoon David,

Thank you very much for taking the time to leave me a lovely review. I hope that you enjoy your holiday.

Kind Regards

Sophie

Oceniono na 5 z 5

Wonderful staff and so very helpful

I found all the staff helpful and friendly everytime I have been in the shop. They have sorted out my holiday for me and suggested things I might like as a single person travelling on their own. They are a great company to book a holiday with and I will certainly use them again and again.

23 listopada 2025
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Odpowiedź od Hays Travel - Maidenhead

Good Afternoon Karen,

Thank you so much for taking your time to give me a lovely review. We are pleased to hear you found our service helpful & friendly and that you had a positive experience when booking your cruise's with us.

Kind Regards,
Rhys & Team Maidenhead

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