Hays Travel - Kirkham Recenzje 

347
Wynik TrustScore: 5 na 5

4,9

4 Poulton Street, PR4 2AB Kirkham, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The Store manageress Katie is so knowledgeable about her job. We have booked many a holiday with her & it's always been a first class service, I wouldn't book anywhere else. Yours sincerely Mr Paul... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Joshua was so knowledgeable from start to finish. We definitely didn’t make things easy for him with all of our requests, but he took the time to understand exactly what we were looking for and fo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Hays at Kirkham in Lancashire are always super-helpful and you always feel that you are getting a great deal from them. Very friendly too!

Reakcja na opinię

Oceniono na 5 z 5

Absolutely 1st class service from Claire over the phone & emails, matched our search on Jet2s app & so easy to book over the phone with just a few details to secure the live deal then went to Kirkham... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • 4 Poulton Street, PR4 2AB, Kirkham, Zjednoczone Królestwo

  • 01772970494

4,9

Doskonała

Wynik TrustScore: 5 na 5

347 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(347)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 125 952

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

As always very helpfull and sorted both…

As always very helpfull and sorted both my bookings,Paige my agent was top class a real credit to the company

9 października 2024
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Odpowiedź od Hays Travel - Kirkham

Thank you for this review! It was lovely booking the holidays for you, I hope you have the best time :) - Paige

Oceniono na 5 z 5

First rate....

First rate..... th girl went above and beyond ....... first rate

15 października 2024
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Odpowiedź od Hays Travel - Kirkham

It was a pleasure to help you find the perfect Caribbean Cruise :) Thanks for your patience I'm glad we found just what you wanted ! Lovely to meet you both . Hopefully see you soon in the branch Many Thanks Cami

Oceniono na 5 z 5

A great experience!!

As usual, a great service from Paige in the Kirkham branch. Friendly and efficient and my holiday booked in no time at all, thank you!! This is why I continually return to the Kirkham branch.

6 października 2024
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Odpowiedź od Hays Travel - Kirkham

Thank you for this lovely review! Always glad to be of service, enjoy your holiday :) - Paige

Oceniono na 5 z 5

Excellent service

Excellent service

2 października 2024
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Odpowiedź od Hays Travel - Kirkham

Thankyou for your feedback were so glad you were happy with the service provided . we look forward to seeing you in the branch in the near future . Many Thanks Cami :)

Oceniono na 2 z 5

Poor experience.

It took over 90 minutes to book the holiday. The whole experience was very disjointed, having booked the holiday we then had to book our seats on the plane separately. I wasn’t able to get a receipt verifying that I had paid for and my seats on the plane. I then after waiting two days for a confirmation email from Hays had to contact tui myself to confirm my seats. We were not offered premium accommodations at the time of booking. I had to revisited the shop to book this upgrade as tui could not help as I had book through an agent, and was charged extra for changing my booking, which I think we should have been offered at the time of booking. I found the whole booking experience very poor and would not use the agent again. I went to the store to support local businesses which I will not be doing again.

22 września 2024
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Odpowiedź od Hays Travel - Kirkham

We are sorry to hear you had a bad experience in store. Unfortunately we are short staffed at the minute and it was a trainee that served you but we will take your feedback on board and hope we can restore your faith in us. - Hays Travel Kirkham

Oceniono na 5 z 5

Rob the guy who help book my holiday…

Rob the guy who help book my holiday was very nice chatty and explained everthing fully .he was very helpful and nice

19 września 2024
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Odpowiedź od Hays Travel - Kirkham

Thank you for your kind words. I'm so glad you had a positive experience booking your holiday, and it was a pleasure helping! All the best, Rob :)

Oceniono na 5 z 5

Knowledgeable advice which helped us…

Knowledgeable advice which helped us decide on a trip.

16 września 2024
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Odpowiedź od Hays Travel - Kirkham

It was wonderful to see you both again, and get another holiday booked! If you need anything else you know where I am :) Rob

Oceniono na 5 z 5

Rob & Molly at Kirkham branch were…

Rob & Molly at Kirkham branch were friendly & helpful.
Booking our first cruise wasn't easy, so many options and even after booking we still don't know if it's good value or not so have to go with the recommendations.

15 września 2024
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Odpowiedź od Hays Travel - Kirkham

Thank you for your review! It was wonderful to meet you both and how exciting to get your honeymoon booked! If you need anymore help, you know our number :) All the best, Rob

Oceniono na 5 z 5

As a regular traveler

As a regular traveler, as soon as I walk into the shop I am greeted by my first name. The staff are very friendly and will go the extra mile to make sure all your holiday requirements are met. Also on the phone if you have a query they will sort it out.

8 września 2024
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Odpowiedź od Hays Travel - Kirkham

Thank you for your kind words. We appreciate you taking the time to share your positive experience. We are delighted to hear that you feel welcomed and well looked after by our team. We'll always go the extra mile and do what we can :) Rob

Oceniono na 5 z 5

Rob was absolutely fantastic

Rob was absolutely fantastic, he made the booking effortless and informative, providing plenty of options to choose from and detail

4 września 2024
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Odpowiedź od Hays Travel - Kirkham

What an amazing review! Thank you! Hope you have a great time :) - Rob

Oceniono na 5 z 5

Friendly

Friendly. Reliable and efficient. Awesome

5 września 2024
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Odpowiedź od Hays Travel - Kirkham

Fantastic! Thank you for the review, short, sweet and sums us up :) All the best, Rob

Oceniono na 5 z 5

Found exactly what we wanted to…

Found exactly what we wanted to celebrate a special birthday!

31 sierpnia 2024
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Odpowiedź od Hays Travel - Kirkham

Thank you so much for the positive review! We're so glad to have been able to help you, we hope you have an amazing birthday while you're out on your holiday! - Hays Travel Kirkham :)

Oceniono na 5 z 5

People were helpful in store

People were helpful in store. Only issue is the online prices from hats website store staff are unable to match and even find the deals. I prefer to deal with people so I like to book in store but website is cheaper why? Poor idea stores will close

22 sierpnia 2024
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Odpowiedź od Hays Travel - Kirkham

Hi! Thanks for the review. I think in this instance it must have been an error on the website, as usually it's not a problem for us to find those deals! Glad we got you booked in the end and I hope you're excited for your holiday! All the best, Paige

Oceniono na 5 z 5

Very Easy

Spoke to Paige (Kirkham branch) very helpful and catered for our needs and made book our holiday very easy.

21 sierpnia 2024
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Odpowiedź od Hays Travel - Kirkham

Thank you for your kind review! So happy to get your holiday booked :) - Paige

Oceniono na 5 z 5

Friendly staff and knowledgeable

Friendly staff and knowledgeable

19 sierpnia 2024
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Odpowiedź od Hays Travel - Kirkham

Thank you for leaving me a review! It's great to know my hard work is appreciated :) If you need anything else you know where to find me. Rob

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