We were greeted like old friends and given a cup of coffee. Lynsey was very helpful and found us seats with extra legroom on the plane. She also arranged for a taxi to take us from the plane to the ho... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We received excellent service (as always!) at Hays Travel, Killingworth. Also we were pleased to be given some good advice about booking aeroplane seats which will probably result in us saving some mo... Zobacz więcej
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Gemma, was brilliant getting flights and our preferred accommodation for a multi city holiday to Canada. The price was better than booking on line so gold stars all around!!
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Super friendly staff who can’t do enough to help. Very efficient and found exactly what I needed. Always just as excited for my holidays as me. The girls are always so helpful my son has started to bo... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Unit 8 The Killingworth Centre, NE12 6YT, Killingworth, Zjednoczone Królestwo
- 0191 5438419
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The team are always friendly
The team are always friendly, and have a lot of options on offer, which always makes it easy to book.
5 maja 2026
Odpowiedź od Hays Travel - Killingworth
Dave, Newcastle,
We appreciate your kind words! We're so glad our team's friendliness and wide range of options make booking easy for you. Thank you!
Kind Regards
Heather
Outstanding service from start to finish
I recently visited Hays Travel looking for advice on a cruise from New Zealand to Australia, and Stephanie was absolutely fantastic from start to finish. I went in with only a rough idea of what I wanted, and she took the time to find the perfect cruise, along with the flights, making the whole process completely stress-free.
Stephanie provided such lovely, personal and friendly service throughout, and nothing was too much trouble. Everything is now booked and I’m so excited for the trip. Thank you again for all your help — I would highly recommend Stephanie and Hays Travel to anyone looking to book their next holiday.
9 maja 2026
Odpowiedź od Hays Travel - Killingworth
Thank you so much for your lovely review! this really means a lot! its been a pleasure to help you so far and look forward to speaking to you between now and your cruise :) Stephanie
Stephanie thank you Liz ….and John Marshall
Stephanie. Killingworth branch of hays … went over and above to help us book and she also arranged our seats as both so us are disabled ,Stephanie arranged welfare taxis ..Tui.. my partner wasn’t very well ….medically. during our booking the staff and Stephanie again was on the ball immediately with out a second thought class water and a biscuit was provided with in no time ..100%. Recovery. Phew Thank you. Hayes I will be in to see you to show our thanks again today….
9 maja 2026
Odpowiedź od Hays Travel - Killingworth
Thank you so much for your amazing review! im so thankful to hear how happy you are with my service! a pleasure as always :) Stephanie
Friendly and professional service.
Friendly and professional service.
Delivered with the minimum amount of fuss.
30 kwietnia 2026
Odpowiedź od Hays Travel - Killingworth
Hi Raymond, thank you very much for the lovely review :)
All good staff willing to go the extra…
All good staff willing to go the extra mile nothing is too much trouble. That’s why we keep coming back.
5 maja 2026
Odpowiedź od Hays Travel - Killingworth
Thank you so much for the lovely review hope you have a great holiday Ali
Stephanie at Hays travel Killingworth
Stephanie at Hays travel Killingworth, was brilliant and very patient, helping me chose the right holiday. Thank you for all your help.
6 maja 2026
Odpowiedź od Hays Travel - Killingworth
Thank you for your kind feedback :) Glad I could help - Stephanie
Odpowiedź od Hays Travel - Killingworth
Thank you so much for your kind review! Thanks Julie
Fab service as usual for the full…
Fab service as usual for the full holiday booking service, car park, cruise upgrades and cabin reservations from Lynsey and the team. We wouldn't go anywhere else. Thanks.
18 kwietnia 2026
Odpowiedź od Hays Travel - Killingworth
Thank you for taking time to leave a lovely review for Lynsey :) we hope you have a wonderful holiday! Beth
Odpowiedź od Hays Travel - Killingworth
Thank you for your kind feedback :) - Stephanie
Odpowiedź od Hays Travel - Killingworth
Hi Christine, thank you so much for the lovely review :)
So professional
Easy from walking in to then telling what holiday I wanted to then be booked with all paperwork done within 15 minutes. I always book with hays for a peace of mind. Keep up the good work 👍
29 kwietnia 2026
Odpowiedź od Hays Travel - Killingworth
We're happy to hear that your booking experience was so easy and efficient! Thank you for your continued trust in us; we appreciate your kind words and support :)
Odpowiedź od Hays Travel - Killingworth
We're happy to hear that you had a great experience. Thank you for your feedback!
Kind Regards
Hays Travel
Nothing was a problem!
Stephanie was very helpful and patient when making the booking. She kept me informed when the booking changed and gave advice what to do to make the booking work. Nothing was a problem.
25 kwietnia 2026
Odpowiedź od Hays Travel - Killingworth
We appreciate your kind words! We're so happy to hear that we could assist you with your booking, keep you updated, and provide helpful advice.
Kind Regards
Stephanie
Being a first time cruiser on the Marella explorer 2
Being a first time cruiser me and my wife found the staff very knowledgeable and helpful and set up the hays money card for me as well which I feel is a great way of using your foreign currency abroad just like using your cards at home .
I know if I have any questions or problems, I can go straight into the store and speak to Julie or Stephanie and they would sort out my problems if I had any.
Had such a lovely cruise we have booked up again for next year bring it on
16 kwietnia 2026
Odpowiedź od Hays Travel - Killingworth
We're delighted you found our team knowledgeable and helpful for your first cruise! It's great to hear that the money card will be useful for you. We are pleased you enjoyed your cruise so much that you have booked again for next year. Lynsey
Very good service from the team
Very good service from the team at Killingworth! The staff member (Stephanie) was very knowledgable with my partner and I for helping us plan and book our honeymoon to Disneyworld Florida!
23 kwietnia 2026
Odpowiedź od Hays Travel - Killingworth
We appreciate you taking the time to leave us such a complimentary review. We are so happy to hear that you found our team helpful in planning your honeymoon! Stephanie
Hays service second to none
I have used hays for a number of years. Pleasant efficient staff most helpful. Don’t even bother looking for holidays anywhere else
27 marca 2026
Odpowiedź od Hays Travel - Killingworth
We appreciate your continued trust in us for your holiday bookings over the years. It's great to hear our team is helpful and efficient for you. Tia :)
Odpowiedź od Hays Travel - Killingworth
Hi Brian, thank you so much for the lovely review! :)
Fast and efficient service great…
Fast and efficient service great communication with all staff
21 kwietnia 2026
Odpowiedź od Hays Travel - Killingworth
We appreciate you taking the time to leave us such a wonderful review! We are so glad our team provided efficient service and communication.
Patient & professional
I wasn't sure where we wanted to go, I just knew where we didn't want to go. We wanted an early morning flight, preferably a weekend but not essential, somewhere hot & sunny. Julie took her time exploring all the options that were available, different airlines, hotels and locations. She was patient & extremely knowledgeable about various locations & we eventually settled on a 4* all inclusive in Ibiza
21 kwietnia 2026
Odpowiedź od Hays Travel - Killingworth
We're happy to hear that you had such a positive experience. Thank you for the review :) Julie
We have always booked our holidays with Hays Travel and found their service brilliant. As usual on booking Heather at Hays Travel was very friendly and helpful.
Heather was very helpful.
19 kwietnia 2026
Odpowiedź od Hays Travel - Killingworth
Hi Susan, thank you so much for booking with us and for such a lovely review :)
Doświadczenie Trustpilot
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