The flight tickets were organised easily and the kind agent who looked after me also spent time helping me to find the correct ferries to book by myself. It would, of course, have been easier if I... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had previously had a quote for a Norwegian cruise in May but had been in no rush to book. We visited Keynsham branch this week to finally book! The assistant took her time to answer our queries... Zobacz więcej
Reakcja na opinię
Jayne at Keynsham branch was the most helpful, we only visited the area for a coffee, popped in to the shop, not knowing what we wanted, we only had days that we could go. She was kind and patient... Zobacz więcej
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Ellie helped me with progressing my holiday which I then booked. I was very pleased with Ellie's friendly, helpful and efficient approach. I felt comfortable and at ease.
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
52 High Street, BS31 1DX, Keynsham, Zjednoczone Królestwo
- 01174055609
4,9
Doskonała
1 tys. recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hays Travel - Keynsham
Thank you for your lovely review Sev
Great service and communication…
Great service and communication received from Ellie today…the booking was smooth and no problems at all… a pleasure to deal with as always!
31 lipca 2026
Odpowiedź od Hays Travel - Keynsham
Thank you for your lovely review! Have a fabulous time in Rhodes! - Ellie :)
Always helpful, staff are brilliant.
Just got too say my experience at hays travel in keynsham Bristol is always a pleasure, the girls are lovely they make you welcome when you walk in and throughout the time whilst looking for holiday, me and my husband always go there as we get a good deal and get a hotel of are liking.
31 lipca 2026
Odpowiedź od Hays Travel - Keynsham
Thank you for your kind review!
Kind Rehards,
Jayne
super-service!
The flight tickets were organised easily and the kind agent who looked after me also spent time helping me to find the correct ferries to book by myself.
It would, of course, have been easier if I could have asked the agency to book my ferry tickets as well, but that is a matter of your policy, not something the agency people were able to change.
29 lipca 2026
Odpowiedź od Hays Travel - Keynsham
Thank you for your kind review, enjoy your trip!
Thanks Sev
Very friendly & efficient service
28 lipca 2026
Odpowiedź od Hays Travel - Keynsham
Thank you for your lovely review! It was a pleasure to book your cruise! Best Wishes Jessie
Odpowiedź od Hays Travel - Keynsham
Thank you for your lovely review. It was a pleasure to book your holiday!
- Elle
Very friendly and helpful staff
28 lipca 2026
Odpowiedź od Hays Travel - Keynsham
Thank you for trusting us with your holiday again and for your lovely comment.
Odpowiedź od Hays Travel - Keynsham
Thank you for your kind review - Elle
Ellie helped me with my progressing my…
Ellie helped me with progressing my holiday which I then booked. I was very pleased with Ellie's friendly, helpful and efficient approach. I felt comfortable and at ease.
25 lipca 2026
Odpowiedź od Hays Travel - Keynsham
Thank you for your lovely review, I am so pleased we booked you a lovely holiday! - Elle
Jayne at Keynsham is the best
Jayne at Keynsham branch was the most helpful, we only visited the area for a coffee, popped in to the shop, not knowing what we wanted, we only had days that we could go.
She was kind and patient with us, and our needs were met, which was amazing as we are a party of three, our ages are 20, 51, 74 so a lot to accommodate.
17 lipca 2026
Odpowiedź od Hays Travel - Keynsham
What a lovely review, Thank you so much, lovely to meet you all. Have a fabulous holiday Jayne
Follow up and booking based on a quote
We had previously had a quote for a Norwegian cruise in May but had been in no rush to book.
We visited Keynsham branch this week to finally book!
The assistant took her time to answer our queries on dates, cabin options, cabin location and lots more. We did not feel rushed or that any of our questions were silly or dismissed. Excellent customer service and we will book with Hayes Travel again I am sure 😊
21 lipca 2026
Odpowiedź od Hays Travel - Keynsham
Glad to hear you had great Customer Service from Ellie - Jayne, Manager
Odpowiedź od Hays Travel - Keynsham
Thank you for your lovely review, it was a pleasure booking your holiday.
Best Wishes,
Elle
Great service
Very helpful and took time to ensure the best holiday was suited to our needs.
19 lipca 2026
Odpowiedź od Hays Travel - Keynsham
Thank you for your lovely review, it was a pleasure booking your holiday.
Best Wishes,
Helen
Very polite and professional member of…
Very polite and professional member of staff , nothing too much trouble and tried to get best deal for us
19 lipca 2026
Odpowiedź od Hays Travel - Keynsham
Thank you very much for your kind review. It was a pleasure to book your holiday! :)
Kind Regards,
Elle
Odpowiedź od Hays Travel - Keynsham
Thank you for your lovely comments . Jayne
Jessie was very helpful
15 lipca 2026
Odpowiedź od Hays Travel - Keynsham
Susan Davis,
Thank you for your lovely review! I appreciate your feedback.
Kind Regards
Jessie
The staff are very good and tell you…
The staff are very good and tell you everything you need to know. Very helpful. You walk out and feel your holiday is completely sorted for you. 😎
15 lipca 2026
Odpowiedź od Hays Travel - Keynsham
Janet Wildy,
Thank you for your wonderful review! I'm so pleased to hear that our team and I was helpful and made you feel completely sorted for your holiday. We appreciate your kind words!
Kind Regards
Imogen
Odpowiedź od Hays Travel - Keynsham
Thank you for your lovely review as always Jayne & Jess
Odpowiedź od Hays Travel - Keynsham
Thank you for your lovely review. It was a pleasure to book your cruise. Best Wishes Elle
We had set dates that we wanted to find…
We had set dates that we wanted to find a cruise for.Elle was so helpful as we didn't want to fly and cruise only cruise from Southampton. Because it would be classed as a late booking we were limited in our choice. Elle checked all cruise ships that were sailing on our dates we gave her from Southampton. She found us a few , which we made our choice and left the agency very happy. Keynsham has a lovely atmosphere and all the staff are lovely. Whenever we want a holiday Hays at Keynsham is where you will find us looking.
13 lipca 2026
Odpowiedź od Hays Travel - Keynsham
Thank you for your lovely review. I am so glad we managed to find you a perfect cruise and I am sure you will have a wonderful time. Best Wishes Elle
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