We looked at this cruise for a long time and went in just two weeks before departure to book. Nadia was so helpful and went above and beyond to get us a great cabin. Sadly, due to family circumstances... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Erin, the Hay's representative who attended to us, was very helpful and knowledgeable. Although she hadn't personally visited the place we were thinking about, she was able to give us informati... Zobacz więcej
From my first contact with Nadia all communications were first class,she managed to organise our family holiday of 12 of us to turkey.we were given many option and her knowledge was second to none .Th... Zobacz więcej
Reakcja na opinię
Staff are always helpful, friendly and professional. All our holidays since holidays have been with Hays Inverness. Nadia Just stopped to say hi and got us out second booking in 6 months with a plea... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
13 Ingles St, IV1 1HN, Inverness, Zjednoczone Królestwo
- 01463 897 880
4,9
Doskonała
965 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hays Travel - Inverness
We appreciate your kind words regarding our service . Team Inverness
Excellent service
Leigh who made our booking was excellent. She was friendly and knowledgeable and answered many a silly question we had ! Thank you
2 maja 2026
Odpowiedź od Hays Travel - Inverness
We're so glad to hear that our friendly and knowledgeable team member was excellent and helpful during your booking, even with all your questions!
Friendly service
Friendly service, very efficient and got our booking all done. 5⭐️ for Erin.
30 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We're so pleased we could efficiently complete your booking. Thank you for your kind words!
The young lady who we spoke to about a…
The young lady who we spoke to about a cruise was very helpful and found my friend and I the perfect cruise and booked hotel for night before we were very happy with our treatment at hays travel.
29 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We're so happy our team could find the perfect cruise and hotel for you. Thank you for your wonderful feedback!
Very helpful staff .Leigh was very…
Very helpful staff .Leigh was very helpful and very professional while we booking our special cruise to celebrate our 40th wedding anniversary .
29 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We're delighted to hear that Leigh was so helpful and professional while you booked your special cruise to celebrate your 40th wedding anniversary.
Excellent Customer Service
Fiona kept in touch regarding availability and her personable style was an influence on booking.
She is an asset to your company.
27 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We appreciate you taking the time to leave us such a wonderful review!
Excellent service!
We are very pleased with the service we have received each time we have visited. The ladies are cheery, friendly and nothing is too much trouble.
Always provide good options too, thank you so much!
23 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We're so happy to hear that you're pleased with the service you've received during your visits from Elana. It's great to know our team's friendliness and helpfulness are appreciated. Thank you!
Very helpful assistant
Very helpful assistant . All booked up now with confidence .
25 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We're so glad we could assist you! It's wonderful to know you now have a booking and feel confident about it. Thank you for your review!
Very helpful will use again for my next…
Very helpful will use again for my next booking hopefully
12 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We appreciate your feedback and are so happy to have been helpful. We look forward to assisting with your next booking.
i have good services from the staff …
i have good services from the staff every time i book a holday in lnverness offices
23 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We're happy to hear that our Inverness team consistently provides good service when you book your holidays. Thank you for your positive feedback
Very helpful agent ,however after being…
Very helpful agent ,however after being told e were checked In for flight sadly we weren't and cost us £110
14 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We appreciate your feedback. We are sorry to hear about the check-in issue and the unexpected cost. We will look into what happened to prevent this in the future.
Odpowiedź od Hays Travel - Inverness
We appreciate your kind words. We are always happy to assist our customers with their bookings and provide friendly service.
Nadia was very efficient in providing a…
Nadia was very friendly and efficient in providing a quote and booking our cruise for us. This was done by email and phone and saved the journey to the store.
21 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We appreciate you taking the time to leave us such a fantastic review! We're so glad we could provide a friendly and efficient booking experience for your cruise by email and phone.
First cruise
This is going to be our first cruise, your staff are amazing give us all the information that was needed well done first class I didn’t need to ask anything because it was all explained so expertly. Can’t wait 🛳️❤️👍.
19 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We're delighted to hear that our team provided you with all the necessary information for your first cruise! We're so glad we could expertly explain everything and that you're excited.
I was served by Fiona
I was served by Fiona , who has booked holidays for us over many years. Excellent service , helpful , very pleasant manner, & goes out of her way to find all the best options available for the trip.
16 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We appreciate your continued bookings with Fiona over the years. We're so glad that you find our service excellent and that we can find the best options for your trips.
Always a great service especially from…
Always a great service especially from the girls in Inverness, always find us a great deal.
8 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We appreciate you taking the time to leave us this great review! We're so happy to hear that our team always finds a great deal for you.
5 star treatment as usual
5 star treatment as usual. It’s like meeting friends and having a chat that ends up with a booked holiday we are looking forward too.
14 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We're happy to hear that you enjoy booking your holidays with us. We hope you have a wonderful time! Team Inverness
Package holiday booking
Although we thought we knew what we wanted, which is unusual for us, Maya took us through our options and helped us find a holiday we had probably been looking for years earlier! Maya was helpful and patient and we're really looking forward to our holiday. We've booked our last 3 holidays through Hays and we've had no issues.
12 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We're so glad to hear that we could help you discover the holiday you've been searching for! It's great to know that you appreciate our team's patience and support. Thank you for booking with us again; we hope you enjoy your holiday!
Take the strain out of booking a holiday
Knowledgeable, helpful staff working as a team made the booking process painless.
5 kwietnia 2026
Odpowiedź od Hays Travel - Inverness
We appreciate your kind words! We are so glad our knowledgeable and helpful team made your booking process easy. Team Inverness
Odpowiedź od Hays Travel - Inverness
We appreciate you taking the time to share your positive experience with us. We are so happy to hear that our team was helpful and friendly!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.