Katie in the Houghton Store was very aware of our requirements for a 2 night break in Milan departing NCL. The following day she presented a fabulous City Break to coincide with SAFC playing AC Milan.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Used Hays travel to book a northern lights experience with FredOlsen and was looked after by Libby(Elizabeth). She was very professional and double checked all our details and had an extremely helpful... Zobacz więcej
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We have used the Houghton branch for a couple of years now and can’t fault the service we receive from Chloe. She remembers the way we like our way of travelling and always polite, a little diamond in... Zobacz więcej
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Friendly and helpful staff who ensured I got the holiday I wanted at a reasonable price. I don't go on holiday very often, but I have always booked through Hays Travel in Houghton le spring and I hav... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
8 Mautland Street, DH4 4BH, Houghton, Zjednoczone Królestwo
- 0191 5120090
4,9
Doskonała
836 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely Staff
Very quick. Very efficient. Always professional. That's the best way to describe the staff. It's always nice to speak to them.
8 listopada 2025
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely feedback, It is always a pleasure to see you in store. I hope you have a great time away on your holiday.
Thanks - Chloe
Chloe was excellent as always
Chloe was excellent as always, she made my booking quickly and efficiently with her usual friendly manner
7 listopada 2025
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely feedback, It is always a pleasure to see you in store. I hope you have a great time away on your holiday.
Thanks - Chloe
Excellent customer service
As is the norm, Chloe was as helpful and efficient as always in dealing with my enquiries; providing information and booking my holiday of choice. Always courteous and pleasant and willing to oblige, as are the whole staff team at Houghton Hays. They are all a credit to the company.
1 listopada 2025
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely review. It is always a pleasure to help get your next adventure booked up. I'm sure you will have an amazing time on this one!
Thanks - Chloe
Booked my cruise with Chloe who was…
Booked my cruise with Chloe who was absolutely fantastic. 5 stars is not enough for the assistance and advice I was given by her and the staff. Brilliant
24 października 2025
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely feedback! It is always a pleasure to see you in store and I hope you both have an amazing time on your cruise! Countdown is on!
Thanks - Chloe
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely feedback! I hope you have a great time away on this one!
Thanks - Katie
The best staff and service
First class service , and advice from Chloe as usual , I won’t go to any other travel company except the Houghton Le Spring branch . All the staff are welcoming and knowledgeable.
20 października 2025
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely feedback, It is always a pleasure to see you in store. I hope you have a great time away on your holiday.
Thanks - Chloe
Friendly efficient staff
21 października 2025
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely feedback, It is always a pleasure to see you both in store. I hope you have a great time away on your holiday.
Thanks - Chloe
Odpowiedź od Hays Travel - Houghton
Thank you for the lovely review, we hope you have an amazing holiday. Many thanks Vicki.
Quick and easy booking
Quick and easy booking. Agent very knowledgeable and friendly. Wouldn't booking anywhere else.
4 października 2025
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely feedback. It was great to help you get your next holiday booked up, I hope you have a fab time!
Thanks - Chloe
Excellent customer service
14 października 2025
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely review! It is always so nice to see you both in store and help get your next adventure booked up. I'm sure you will both have a fantastic time on this one!
Thanks - Chloe
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely review, It was a pleasure to help you get booked up and I hope you enjoy your holiday.
Thanks - Annalisa
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely feedback,
It was a pleasure to help you.
Kind Regards,
Katie
Straight forward
24 września 2025
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely feedback,
It was a pleasure to help you.
Kind Regards,
Katie
Very friendly and helpful reliable just…
Very friendly and helpful reliable just a all around great service would definitely recommend
19 września 2025
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely feedback David,
It was a pleasure to help you.
Kind Regards,
Katie
Staff always pleasant and very helpful
Staff always pleasant and very helpful. We usually go with a shortlist of places we would like to go but occasionally go for a suggestion we hadn't even considered. Your staff also do our online check-ins for us.
14 września 2025
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely feedback. It was great to help get you booked up. I hope you have a great time away.
Thanks - Annalisa
Odpowiedź od Hays Travel - Houghton
Thank you for this lovely feedback.
It was a pleasure to help with your holidays.
We look forward to seeing you again soon.
Kind Regards
Annalisa
Exceptional service
We asked Vicky, the manager, to find us a holiday for next year at our preferred hotel in Tenerife at which both of our young adult sons could celebrate their birthdays. As usual she came up trumps for us.
17 września 2025
Odpowiedź od Hays Travel - Houghton
Thank you for this lovely feedback.
Its a pleasure to help find your perfect holiday as I know how special these are for you.
I will always be here to help find holiday number 3 for next year.
Hope to see you all again soon.
Kind Regards
Vicki
Would never book anywhere else
We always book our holidays with Hays Houghton for the simple reason Vicky and her girls are the most helpful and friendly team you could wish to meet. The welcome on entering the premises is so warm and friendly. Keep up the good work girls xx
11 września 2025
Odpowiedź od Hays Travel - Houghton
Thank you for your lovely feedback Barbara - It is always great to see you in store. I hope you have a fab time away!
Thanks - Vicki
First holiday for 5 year old
We got great advice and great help in picking the best holiday for the little ones first holiday abroad 😀
11 września 2025
Odpowiedź od Hays Travel - Houghton
Thank you for you lovely review - It was a pleasure to help you get booked up - I hope you all have an amazing time on this one!
Thanks - Chloe
Fast and professional service
2 września 2025
Odpowiedź od Hays Travel - Houghton
Thank you for this lovely feedback.
It was a pleasure to help with your holidays.
We look forward to seeing you again soon.
Kind Regards
Chloe
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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