Our personal concerns were well noted and the lady who looked after us was very experienced, patient and understanding. We will never book online again after going into store, well done Hays Travel.
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęHempstead Valley Shopping Centre, Unit 39, ME7 3PD Hempstead Valley, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Maria the manager helped me book a very big special holiday for 8 family members She was very helpful and researched a couple of holidays Then finally booked one for me and was very meticulous a... Zobacz więcej
Reakcja na opinię
Felt very comfortable booking with Hays have used before allways get Terry good service nothing is to much trouble Use them all the time
Nick was patient and extremely helpful. Booking hotels,flights and transfers. Not rushing and listening to all our requests No matter what. Well done
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Hempstead Valley Shopping Centre, Unit 39, ME7 3PD, Hempstead Valley, Zjednoczone Królestwo
- 01634914113
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff and service
23 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
Thank you for your feedback. We hope you have a lovely holiday - Caz
Excellent experience
Katy, Teresa and Alyssa all helped us find a holiday in Sardinia at a price we couldn’t find elsewhere. Really pleased with the level of customer care we received and will certainly come back again! Thank you ladies 🙂😎
21 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
We are so pleased Katy, Teresa & Alyssa were able to help you find your perfect holiday to Sardinia! We appreciate your kind words and look forward to assisting you again in the future. Have a lovely time - Caz
Excellent professional service from Caz…
Excellent professional service from Caz . Will defo book again
21 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
Thank you for you kind feedback. We're so glad you had a great experience with Caz! We hope you have a lovely holiday -Sophia
Fast Friendly efficient service
Every agent in the company has proved efficient and knowledgeable and all holidays booked with Hayes so far, have gone completely to plan and without problems.
14 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
We are so pleased to hear that our agents have consistently provided efficient and knowledgeable service. It's wonderful that your holidays have been problem-free! Thank you for your feedback and we hope you have a lovely holiday - Caz
The lady was so nice and looked at…
The lady was so nice and looked at loads of holiday for us
18 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
We are so pleased we could help find your perfect holiday. We hope you hae a lovely holiday - Caz
Charlotte was very helpful and…
Charlotte was very helpful and professional after a bad experience elsewhere.
Would only use Hays in the future!
17 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
We're so glad we could turn a negative experience into a positive one for you. We appreciate your kind words. :-)
Odpowiedź od Hays Travel - Hempstead Valley
We are so pleased our staff was helpful and friendly. We appreciate your kind words. Jo :-)
The lady was very helpful with my…
The lady was very helpful with my booking and organised Day trips, airport parking, travel insurance and hotel booking.
Caz was so helpful.
10 kwietnia 2026
Odpowiedź od Hays Travel - Hempstead Valley
We're so pleased to hear about your positive booking experience with Caz. We appreciate you sharing your kind words and hope you have a lovely holiday - Sophia
Odpowiedź od Hays Travel - Hempstead Valley
We are so pleased to hear that your experience was easy. Thank you for sharing your positive feedback with us. We hope you have a lovely holidays - Caz
Odpowiedź od Hays Travel - Hempstead Valley
We're so glad you enjoyed our service. Thank you for your kind words; we truly appreciate your feedback.
We hope you have a lovely holiday! :) - Sophia
Fearne was really helpful
10 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
We're so glad to hear this! Thank you for sharing your positive feedback with us.
We hope you have a lovely holiday! :) - Sophia
Odpowiedź od Hays Travel - Hempstead Valley
We appreciate you taking the time to share your positive experience; we are so happy to hear that you found our team helpful and professional. We hope you have a lovely holiday :)- Charlotte
Friendly efficiency service
Friendly efficiency service. Nicki was determined to help us with everything from arranging special assistance for both of us and checking the cabin was everything we wanted and needed.
12 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
We appreciate you sharing your experience! We're so glad we could provide efficient and friendly service and help with all your arrangements. We hope you have a lovely holiday :)- Charlotte
Thank you Fleur, thank you Hays travel
Our dealings was Fleur was straight forward, she was more that helpful, she was knowledgeable and answered and questions / fears we may have had, looking forward to a great holiday now, thank you Fleur and Hays travel
11 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
We're so glad to hear that our team member was helpful and knowledgeable, addressing all your concerns. We appreciate your feedback and hope you have a fantastic holiday! - Charlotte
Jo at Hempstead valley serviced us she…
Jo at Hempstead valley serviced us she was great very helpful and answered all our questions
11 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
We appreciate your positive feedback! We're so glad to hear that you found our service helpful and that all your questions were answered. We hope you have a lovely holiday :) - Charlotte
After advising the representative of my…
After advising the representative of my requirements she very quickly found a coach tour that met them all and I went ahead and booked the tour.
9 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
We appreciate you taking the time to share your experience. We're so glad the representative quickly found a coach tour that met all your needs, and you booked it. We hope you have a lovely holiday :) - Charlotte
Very helpful and friendly
Very helpful and friendly, the whole process from start to finish was very easy.
Will definitely recommend to our friends and family.
7 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
We appreciate your kind words! We're so glad the entire process was easy for you, and we're happy to hear you'll recommend us to your friends and family. Have a lovely holiday! Jo x
Xmas cruise
Danni was amazing, helping me find the perfect cruise for myself and my mother in law.
I would definitely come back and book another holiday !
8 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
Thank you so much :) Have a wonderful time on your cruise.
Hays are always very good!
Charlotte understood our needs very quickly and was extremely efficient and clear when looking at different options and explaining them to us. She made our booking very simple and straightforward, and had all the necessary paperwork etc done in no time at all. It is always very good at Hays and this occasion was no exception.
28 kwietnia 2026
Odpowiedź od Hays Travel - Hempstead Valley
We appreciate your kind words! We're happy to hear that our team member understood your needs and made your booking simple. It's great to know you had a good experience with us.
We hope you have a lovely holiday :-) Maria
Excellent service from Rosie -Rosie was so good- listened to what we…
Rosie was so good- listened to what we wanted and sent me 2 holidays to choose from
She then helped us choose
Took her time and was very professional
4 maja 2026
Odpowiedź od Hays Travel - Hempstead Valley
Thank you so much for your kind words. Always happy to help :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.