Sue Andrew’s went the extra mile for us. She has put together a fantastic itinerary for our Australia trip - well researched and tweaked it with a smile when we wanted to make changes so that the resu... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Initially went to TUI to book who were not very friendly as we tried to book holiday with no appointment. Have used Hays before online, so popped in the shop where they were very accommodating and Emm... Zobacz więcej
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Absolutely amazing staff! We knew what holiday we wanted and they found it and booked it in a matter of minutes. We wouldn't use anyone else - the staff at the Hastings branch are brilliant; always h... Zobacz więcej
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Always book through Hays in Hastings (many staff members previously with Thomas Cook group before take over). Booking made with confidence. Travel Agent Sue was able to help us and book for us, ha... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
209/210 Queens Rd, TN34 1QP, Hastings, Zjednoczone Królestwo
- 01424572604
5,0
Doskonała
1 tys. recenzji
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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Knowledgeable, efficient and helpful agent
We found our agent, Sue to be very helpful, knowledgeable and friendly. Nothing was too much trouble and our booking was dealt with efficiently and confidently.
7 czerwca 2026
Odpowiedź od Hays Travel - Hastings
Guest,
We're so pleased to hear about your positive experience with our team. Thank you for your wonderful feedback!
Kind Regards
Hays Travel
Very prompt and efficient service.
6 czerwca 2026
Odpowiedź od Hays Travel - Hastings
Rodney Nickerson,
We appreciate your kind words!
Kind Regards
Hays Travel
Millie was a star
Millie was professional, listened to our long list of requirements, didn't rush our decision and booked a fantastic holiday for us.
16 czerwca 2026
Odpowiedź od Hays Travel - Hastings
HELEN BROWN,
We are so pleased you had such a positive experience with our team. Thank you for your kind words; we appreciate your feedback!
Kind Regards
Hays Travel
Really good service nice staff good…
Really good service nice staff good holiday firm
12 czerwca 2026
Odpowiedź od Hays Travel - Hastings
Mr Mcluskey,
Thank you for your wonderful review! We are so pleased to hear that you experienced great service and enjoyed your holiday with us.
Kind Regards
Hays Travel Hastings
Friendly staff ,always helpful to get…
Friendly staff ,always helpful to get the best holiday. Emma in hastings branch is amazing, always explains everything, so I can understand, with my mental health, can't fault them .
12 czerwca 2026
Odpowiedź od Hays Travel - Hastings
Lisa,
We are so pleased to hear our team provided such helpful and understanding service. Thank you for your kind words; we truly appreciate them.
Kind Regards
Hays Travel
Katy was very helpful.explained the…
Katy was very helpful.explained the booking process.located hotel.explained the process in full.katy will get back to us closer to the holiday date. We are very happy.well worth a visit if looking to book a holiday.
12 czerwca 2026
Odpowiedź od Hays Travel - Hastings
Kelvin Shine,
We are so pleased to hear you had such a positive experience booking your holiday with us. It's wonderful that our team explained the process so thoroughly. We truly appreciate your kind words!
Kind Regards
Hays Travel Hastings
I have been a customer here for many…
I have been a customer here for many years, staff are very good and makes sure if get the best deals...
12 czerwca 2026
Odpowiedź od Hays Travel - Hastings
Paul,
Thank you for your wonderful feedback! We are so pleased to hear that you've been a long-time customer and that our team consistently helps you find the best deals. We truly appreciate your loyalty.
Kind Regards
Hays Travel Hastings
Katy (Hastings) worked hard to get us…
Katy (Hastings) worked hard to get us just what we wanted and got us a good deal.
10 czerwca 2026
Odpowiedź od Hays Travel - Hastings
Jon Hoskins,
We are so pleased we could help you find exactly what you wanted. Thank you for your kind words.
Kind Regards
Hays Travel
Susan always welcoming and remembers…
Susan always welcoming and remembers our name, knows what we're looking for and advised us and found the correct holiday for us.
9 czerwca 2026
Odpowiedź od Hays Travel - Hastings
PAULINE,
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided excellent service and went the extra mile to find what you were looking for. We appreciate your loyalty!
Kind Regards
Hays Travel Hastings
Excellent service
Excellent every person gave input to resolve our travel plans .
Sue assisted us and Ann put the details together.
( we had been let down by another travel company)
Service was excellent I’m glad the shop is in town and to have a face to face talk.
10 czerwca 2026
Odpowiedź od Hays Travel - Hastings
Susan Rea,
We are so pleased to hear that our team was able to help resolve your travel plans, especially after a previous disappointment. It's wonderful that you value our in-person service.
Kind Regards
Hays Travel Hastings
Odpowiedź od Hays Travel - Hastings
customer,
Thank you for your lovely review! We are so pleased to hear you had a positive experience with our professional service.
Kind Regards
Hays Travel Hastings
Helpful, friendly and professional. Nobody offers you more.
Amelia was very helpful and professional from the start of my enquiry to booking my holiday. She was able to answer all my questions and book my holiday with ease. I look forward to booking my next holiday with the Hays Hastings branch.
2 czerwca 2026
Odpowiedź od Hays Travel - Hastings
Thank you for your wonderful review! We are so pleased to hear that we could assist you so effectively. We look forward to helping you again soon.
Kind Regards
Hays Travel
Explained what we wanted and sorted…
Explained what we wanted and sorted very quickly.
6 czerwca 2026
Odpowiedź od Hays Travel - Hastings
We are so glad we could help you quickly.
Kind Regards
Hays Travel
Holidays
Sarah at Hays Hastings is brilliant at offering a brilliant, caring & informative service. We used her previously for our 5 week Far East trip and everything ran like a dream. Thank you Sarah
5 czerwca 2026
Odpowiedź od Hays Travel - Hastings
We are so pleased to hear you had such a wonderful experience! It's fantastic that Sarah provided excellent service.
Kind Regards
Hays Travel
They made it easy for us and was very…
They made it easy for us and was very helpful 👌 staff were brilliant
5 czerwca 2026
Odpowiedź od Hays Travel - Hastings
We are so glad our staff made things easy and were helpful. Thank you for your kind words!
Kind Regards
Hays Travel
Anne was very helpful and knowledgeable.
5 czerwca 2026
Odpowiedź od Hays Travel - Hastings
We are so grateful for your kind words. We are glad we could assist you.
Kind Regards
Hays Travel
Walked into the shop in Hastings was…
Walked into the shop in Hastings was greeted by Sarah she was most helpful it was so easy and we got exactly what we wanted
5 czerwca 2026
Odpowiedź od Hays Travel - Hastings
Thank you for your wonderful feedback! We are so glad we could assist you in finding exactly what you wanted.
Kind Regards
Hays Travel
Very helpful in understanding what I…
Very helpful in understanding what I needed, then super efficient and quick
29 maja 2026
Odpowiedź od Hays Travel - Hastings
Thank you for your kind words! We are delighted we could assist you efficiently.
Kind Regards
Hays Travel
As usual Sue are Hastings was a…
As usual Sue are Hastings was a brilliant help as we booked a cruise in 2028 .we really couldn't manage without a helpful Hays travel agent to help us through everything. The whole process is a joy with no worries for us
4 czerwca 2026
Odpowiedź od Hays Travel - Hastings
Thank you for your wonderful review! We are so pleased to know we could make your cruise booking a joyful and worry-free experience. We appreciate your kind words.
Kind Regards
Hays Travel
Doświadczenie Trustpilot
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