Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... Zobacz więcej
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As ever with the staff, this time Laura, all queries dealt with and booking satisfactorily completed. Thank you for the excellent service.
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We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
334 Goring Road, BN12 4PD, Goring, Zjednoczone Królestwo
- 01903 241221
4,9
Doskonała
526 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very professional
Karen at the Goring branch was so helpful, patient and informative about various different destinations, which made it easy for us to make a choice. Everything was handled swiftly with real professionalism.
25 lutego 2026
Odpowiedź od Hays Travel - Goring
Thank you for your kind review. So pleased you found Karens service to be helpful, appreciate the feedback :)
Lovely lady Karen at goring
Lovely lady Karen at goring. Very helpful and knowledgeable helping find our holiday. Took time and never felt rushed.
25 lutego 2026
Odpowiedź od Hays Travel - Goring
Vincent Bloor,
We appreciate your kind words regarding the assistance you received while planning your holiday. We're so happy we could help you find the perfect trip!
goring, Hays Travel
Jade was really helpful and made it so…
Jade was really helpful and made it so much easier to book my holiday.
Thank you Jade.
22 lutego 2026
Odpowiedź od Hays Travel - Goring
Christine Chapman,
We're happy to hear that booking your holiday was made easier. Thank you for your positive feedback; it means a lot to us.
goring, Hays Travel
Odpowiedź od Hays Travel - Goring
Colin,
We appreciate your kind words regarding the helpful service you received from our staff member; we are so grateful.
goring, Hays Travel
Staff were very helpful and explained…
Staff were very helpful and explained everything really nice
13 lutego 2026
Odpowiedź od Hays Travel - Goring
John Ralph,
We appreciate your feedback and are so glad that our staff was helpful and provided a clear explanation.
goring, Hays Travel
Really helpful advice
Really helpful advice, however the travel insurance purchased was not particularly useful. The website of the insurer did not let me enter additional health issues, as the policy was taken out after October 2025. On phoning the company I was given a different number to call. This should have been included in the original email document from the company.
8 lutego 2026
Odpowiedź od Hays Travel - Goring
Thank you for your feedback, apologies you had issues with completing the medical screening. The paperwork that was given does include the correct website and phone number to complete this. We will feed this back that you had to call a different number.
Issac has been brilliant 🤩 and booked…
Issac has been brilliant 🤩 and booked all I need as always.
7 lutego 2026
Odpowiedź od Hays Travel - Goring
Thank you for your lovely feedback!
i came in twice the first day with my…
i came in twice the first day with my daughter
the next day with a friend we were helped both days from a lovely young lady her name was jade
she listened to everything we had to say and she managed to fined both my daughter and my self the perfect holidays.
would really recommend hays travel
13 lutego 2026
Odpowiedź od Hays Travel - Goring
Thank you for your lovely review. Happy to hear you found Jade's service was great :) Many Thanks
A good first experience. Trip booked.
Clear advice and information from Megan once we'd outlined what we wanted. She found some options and discussed what we thought would be best for us. We ended up booking for our first experience using Hays Travel. It was a competitive price and she took time to answer our queries. I trust it won't be the last time we use Hays Travel.......
10 lutego 2026
Odpowiedź od Hays Travel - Goring
Thank you so much for your lovely feedback, I am glad I was able to assist! - Megan :)
Megan was very helpful and knowledgable…
Megan was very helpful and knowledgable regarding my booking.
27 stycznia 2026
Odpowiedź od Hays Travel - Goring
Thank you so much for your lovely feedback, glad I was able to assist - Megan :)
Odpowiedź od Hays Travel - Goring
Luke,
We appreciate you taking the time to leave us a review, and we are so happy to hear you received great service!
Hays Travel
helpful
helpful and friendly staff, warm and welcoming, help negotiate the type of travel and best deal.
28 stycznia 2026
Megan at Goring knowledgeable helpful…
Megan at Goring knowledgeable helpful and personable. Quick response.
2 lutego 2026
Odpowiedź od Hays Travel - Goring
Thank you for your lovely feedback, glad I was able to help! - Megan :)
Not so great
Not so great. Davina McCall "great exchange rate too". On their advert on the TV. Far from the truth. Also depends on weather you have booked a holiday with them. Today's rate for sterling to Euro is 1.15. Hays say it is 1.09. !! So I should leave them out totally. Last holiday I also booked through them was nothing but hassle. TUI offered me £100 , in way of an apology. . It is now clear after response, that you can't expect to trust them. Up to you to haggle with them for the best exchange rate. Otherwise they will make as much profit as they think they can get away with. No point in asking them either for days rate, they are also just out to get away with as much as they possibly can. LOL.
28 stycznia 2026
Opinia niezależna
Odpowiedź od Hays Travel - Goring
Sorry to hear you were disappointed with the exchange rate you purchased. Unfortunately, exchange rates do fluctuate daily and can differ, dependant on where they are purchased and if it's ordered online . Our preferential rate is a benefit from being a Hays Travel Holiday customer. We did offer you the customer rate, as you had booked a holiday with us previously. We can, where possible, try to price match or at least get as close as we can to rates seen elsewhere. But sadly this was not mentioned at the time of the transaction. We can only appoligise that your experience was not satisfactory.
Helpful and knowledgeable staff and no…
Helpful and knowledgeable staff and no pressure selling made booking our cruise a pleasurable experience
25 stycznia 2026
Odpowiedź od Hays Travel - Goring
We appreciate you choosing us for your cruise booking. We're happy to hear our team's knowledge and no-pressure approach made it pleasurable for you.
Hays Travel
Lovely reception
Lovely reception, dealt with our questions quickly and efficiently. Very pleased, will be booking our next breaks with them.
25 stycznia 2026
Odpowiedź od Hays Travel - Goring
We appreciate you taking the time to leave us a review. We are so glad to hear that you were pleased with our service and will book with us again.
Hays Travel
Staff amazing
Staff amazing. Knowledgeable, empathetic and understood our needs.Answered all our questions and made the whole experience easy.
A credit to Hays who I have never used but now would recommend at a heartbeat
24 stycznia 2026
Odpowiedź od Hays Travel - Goring
We appreciate your kind words! We are so glad that our team's knowledge made your experience easy. We are grateful for your recommendation!
Hays Travel
Really helpful and informative
Really helpful and informative. Isaac was lovely and the lady on the other desk was great unfortunately I did not get her name.
20 stycznia 2026
Odpowiedź od Hays Travel - Goring
We're happy to hear that our team was helpful and informative! We appreciate your positive feedback and are glad you enjoyed your experience with us.
Hays Travel
Happy traveller
Great staff always friendly and happy to help, never had a bad experience wouldn’t go anywhere else.
21 stycznia 2026
Odpowiedź od Hays Travel - Goring
Thank you for your lovely feedback! - Megan :)
Doświadczenie Trustpilot
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