Excellent staff. Went out of their way to help find the holiday I wanted. All very last minute and delighted with the hotel and location in Florence they managed to book for me. Flights worked out pe... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sarah looked at various options for our flights to Australia. As requested she looked at routes avoiding the Middle East. We finally decided to go EDI - LHR- LAX - SYD with American Airlines. S... Zobacz więcej
Reakcja na opinię
Great service and a very polite and helpful staff member, who organised our Holiday and made us feel so much at ease, during the process. Regards Paul
Reakcja na opinię
I have used Hays over the years and each time the staff are really helpful, they listen to your requirements and search for the type of holiday you are looking for within your budget. The booking pro... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
52 Gordon Street, G1 3PU, Glasgow, Zjednoczone Królestwo
- 01413194933
4,9
Doskonała
912 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Qatar Flight Cancellations
We had booked flights with Qatar via Doha and outbound flights were cancelled. Siana in your Glasgow office managed to get us on to an alternative airline with timings to suit booked activities at our destination.
She also managed to get our daughter, who had booked independently, on to the same flights.
27 marca 2026
Odpowiedź od Hays Travel - Glasgow
We're happy to hear that Siana was able to assist you with your cancelled flights and ensure your travel plans were minimally disrupted. We appreciate you sharing your positive experience.
Siana was great and helpful
Siana was great and helpful, helped me book a hotel for my upcoming holiday. Great service
26 marca 2026
Odpowiedź od Hays Travel - Glasgow
We appreciate you taking the time to leave us such a fantastic review! We are so happy we could provide such helpful service for your holiday booking.
Odpowiedź od Hays Travel - Glasgow
We appreciate your feedback and are so glad you found our customer care and service to be excellent!
Alwaysimply best great service been with hays…
Always great service been with hays long time wouldn't change got to know all staff Gordon st Town fantastic like good laugh wish all best thanks as usual for all help larry.
19 marca 2026
Odpowiedź od Hays Travel - Glasgow
We're happy to hear that you consistently receive great service. It's wonderful you've been with us for so long and enjoy your visits to our location. We appreciate your kind words and continued support!
Good deal and ease of booking
6 marca 2026
Odpowiedź od Hays Travel - Glasgow
We appreciate your feedback and we are so happy to hear you found a good deal and had an easy booking experience with us!
Odpowiedź od Hays Travel - Glasgow
We appreciate you highlighting our team's helpful and friendly service; we're so glad you had a positive experience.
I’ve dealt with hays travel Glasgow a…
I’ve dealt with hays travel Glasgow a few times now and they are great wouldn’t go to anyone else now
Sarah and Ricky have been amazing and I’m sure the rest of the staff are equally amazing
9 marca 2026
Odpowiedź od Hays Travel - Glasgow
We're happy to hear you find our team in Glasgow so amazing, and we appreciate your continued loyalty. We look forward to helping you again.
First class service
Staff more than helpful in the Gordon street branch in booking my cruise relaxed friendly atmosphere no pressure first class service staff a credit to the company 👍👍👍👍
8 marca 2026
Odpowiedź od Hays Travel - Glasgow
We appreciate you taking the time to share your experience. We're so glad to hear that our staff provided a relaxed, friendly, and first-class service while booking your cruise.
Stressful Had a few probs with previously booked…
Had a few probs with previously booked holidays but all the staff at Gordon street branch were brilliant .They got us sorted and are looking forward to our newly booked holiday now.
6 marca 2026
Odpowiedź od Hays Travel - Glasgow
We're happy to hear that our Gordon Street team resolved your previous holiday issues. We are delighted that you're looking forward to your newly booked holiday!
I was good and understandable great…
It was good and understandable great communication . I am very grateful
26 lutego 2026
Odpowiedź od Hays Travel - Glasgow
We appreciate you taking the time to leave us a review, and we are so glad to hear that our communication was helpful and understandable.
I had a fantastic experience at Hayes…
I had a fantastic experience at Hayes Travel in Glasgow! From the moment I walked in, the team were incredibly friendly, welcoming, and genuinely helpful. They took the time to listen to exactly what I was looking for and offered great advice and options without any pressure.
Nothing felt like too much trouble, and their knowledge and professionalism really put me at ease. It’s so refreshing to receive such warm, personal service — it made the whole booking process smooth and enjoyable.
I would highly recommend Hayes Travel Glasgow to anyone looking for expert advice and truly friendly customer service
3 marca 2026
Odpowiedź od Hays Travel - Glasgow
We're happy to hear that you had a fantastic experience with our team in Glasgow! We appreciate your kind words regarding our team's friendly and helpful service. It's great to know that we made your booking process smooth and enjoyable. Thank you for recommending us!
Again awesome service from the staff at…
Again awesome service from the staff at Hays, very welcoming, remembered me and was very helpful in sorting out this trip for me.
3 marca 2026
Odpowiedź od Hays Travel - Glasgow
We appreciate you taking the time to leave us such a lovely review. We're happy to hear that our service was awesome and helpful in sorting out your trip.
Very nice young lady handled everything…
Very nice young lady handled everything very well
28 lutego 2026
Odpowiedź od Hays Travel - Glasgow
We appreciate you taking the time to leave us such a nice review; we are so glad you had a positive experience.
Once again excellent service thanks to…
Once again excellent service thanks to Karen for her help in booking our holiday
19 lutego 2026
Odpowiedź od Hays Travel - Glasgow
We appreciate your kind words and are so happy we could provide excellent service while booking your holiday. Thank you for your review!
Good deal.
Really good deal for a short city break in Krakow. Hays rep, Sorcha, was excellent and dealt with the whole booking professionally.
Will definitely go back.
26 lutego 2026
Odpowiedź od Hays Travel - Glasgow
We appreciate you sharing your experience. We're happy to hear that you received a really good deal and that our team member provided excellent service. We look forward to assisting you again!
Sarah was very helpful and efficient.
22 lutego 2026
Odpowiedź od Hays Travel - Glasgow
Thank you for your kind review!
My holiday booking
My holiday booking was completed very quickly and easily by Sarah in the Gordon Street, Glasgow office.
She was warm and friendly.
Ceilidh in the Milngavie office checked my passport and printed my boarding passes . All done efficiently and kindly.
20 lutego 2026
Odpowiedź od Hays Travel - Glasgow
We're happy to hear that your holiday booking was completed quickly and easily. We appreciate you mentioning the warm and friendly service and the efficient help with your passport and boarding passes.
Odpowiedź od Hays Travel - Glasgow
We're happy to hear that you feel we got you a great deal, and we appreciate your positive feedback.
Glasgow, Hays Travel
Agent was very polite and helpful
Agent was very polite and helpful, found us the holiday that would suit our needs
21 lutego 2026
Odpowiedź od Hays Travel - Glasgow
We appreciate you sharing your experience with us. We're so glad to hear that our agent was able to find the perfect holiday for you.
Superb no complaints
The young lady who dealt with our booking was so lovely and so helpful she really went the extra mile as always with hays delighted with our holiday package this is why we have been customers for many years
19 lutego 2026
Odpowiedź od Hays Travel - Glasgow
We're delighted to hear that you found our team member so helpful and that you are pleased with your holiday package. Thank you for being a loyal customer for many years!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.