The person who delt with us, Amy, went out of her way to make sure that she could get everything we required especially as I have a slight problem which made us ask for a downstairs room and take a mo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hays in Galashiels is local. The staff, I've dealt with 3 now, have been nothing but fantastic. They are highly knowledgeable, helpful, well informed and polite, a credit to the company.
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Travel agent Kiara, very knowledgeable, trying to sort out a hotel for five people, within a price range at short notice, proved challenging, but with Kiras patients and knowledge, found our holiday.... Zobacz więcej
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Recently booked for a party of 11 people. Both girls I dealt with were very helpful. Managed to get the holiday we wanted for a good price. Excellent service as usual from a very friendly Team. Wo... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
86 Channel Street, TD1 1BD, Galashiels, Zjednoczone Królestwo
- 01896477015
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Making going on holiday simple that’s…
Making going on holiday simple that’s what Hay’s are doing .Let the agents do all the work you leave the shop with a big smile knowing everything has been covered.Why book any other way
9 lutego 2026
Odpowiedź od Hays Travel - Galashiels
Thank you so much for your lovely review. It had made my day! Thanks for booking with us again. Amy :)
Nothing is too much trouble .
Nothing is too much trouble all of the staff are ready and willing to go that extra mile to find the perfect destination for you . I have just booked another fantastic holiday with Hays . Thank you for helping me .
8 lutego 2026
Odpowiedź od Hays Travel - Galashiels
Thank you so much for your review for Amy, it's always our pleasure. Thank you for booking with us again.
- Kiara, Assistant Manager
Staff are very friendly
Staff are very friendly, no their customers very well. Amazing . Thanks to Amy ☺️
8 lutego 2026
Odpowiedź od Hays Travel - Galashiels
Thank you so much for your kind review. It was lovely to see you both again. Amy :)
Good experience
We dealt with Louise who was understanding, knowledgeable & helpful. The 2nd time we have used Hays in Galashiels and will again.
1 lutego 2026
Odpowiedź od Hays Travel - Galashiels
Thank you for booking with us again and for your kind review for Louise. Amy - Branch Manager
Odpowiedź od Hays Travel - Galashiels
Hi Pauline,
Thank you so much for the kind review - Kiara x
great location in funchal
Was given plenty of time to consider amenities by Haley who explored all room options available as well. We had stayed at hotel before so knew the layout and facilities nearby without having to go elsewhere.
3 lutego 2026
Odpowiedź od Hays Travel - Galashiels
Thank you for the lovely review Keith. Hope you both have a lovely holiday.
Hayley - Travel advisor
Fantastic service
Another P and O cruise booked by Amy. She is so friendly and as per usual made the booking process so easy, very knowledgable and always attentive to our requirements.
Credit to Hays!!
27 stycznia 2026
Odpowiedź od Hays Travel - Galashiels
Thank you so much for your review for Amy, I will be sure to pass on your kind comments. Thank you for booking with us.
Kiara, Assistant Manager
Friendly and helpfull
3 lutego 2026
Odpowiedź od Hays Travel - Galashiels
Hi Sandra,
Thank you very much for the review and for booking with us! :)
Kiara
Odpowiedź od Hays Travel - Galashiels
Thank you so much for your review for Connor, I will be sure to pass on your kind comments. Thank you for booking with us.
Kiara, Assistant Manager
The process of finding and booking was…easy and quick!
Staff member Hayley listened and understood the requirements for our first family holiday abroad and found us a few deals for us to look at, then continued to book for us, making the process very easy.
24 stycznia 2026
Odpowiedź od Hays Travel - Galashiels
Thank you so much for your review for Hayley, I will be sure to pass on your kind comments. Thank you for booking with us, hope you have an amazing first family holiday.
Kiara, Assistant Manager
Staff are all so friendly and helpful
24 stycznia 2026
Odpowiedź od Hays Travel - Galashiels
Thank you for your kind review. Amy - Branch Manager
I now use Hays in Galashiels to book…
I now use Hays in Galashiels to book all my holidays.
The staff are always very helpful and friendly.
24 stycznia 2026
Odpowiedź od Hays Travel - Galashiels
Thank you for your kind review. We look forward to booking your next trip :) Amy - Branch Manager
Really helpful staff.
The assistant was really helpful and gave us plenty options before we decided what cruise to choose.
30 stycznia 2026
Odpowiedź od Hays Travel - Galashiels
Hi Lorna, thank you for your positive feedback. It was our pleasure to help organise your cruise - how exciting :)
- Kiara
Amy was so helpful covering every…
Amy was so helpful covering every detail.
Very informative , polite and friendly.
Also very well informed.
Took plenty of time making sure we were happy with our booking making the whole experience enjoyable.
28 stycznia 2026
Odpowiedź od Hays Travel - Galashiels
Thank you so much for your review for Amy, I will be sure to pass on your kind comments. Thank you for booking with us.
Kiara, Assistant Manager
Hayley was very friendly and helpful
Hayley was very friendly and helpful , didn't feel pressured to look at more expensive holiday options.
26 stycznia 2026
Odpowiedź od Hays Travel - Galashiels
Thank you so much for your review for Hayley, I will be sure to pass on your kind comments. Thank you for booking with us.
Kiara, Assistant Manager
Very helpful
Very helpful, lots of good advice. Understanding of our particular needs
Non-judgemental about our requirements.
Connor gave an excellent service
27 stycznia 2026
Odpowiedź od Hays Travel - Galashiels
Hi Deborah, thank you so much for your kind review, it's very much appreciated and thanks again for booking with us - Connor :)
Very helpfull staff member made booking…
Very helpfull staff member made booking easy for us and sorted medical insurance.
27 stycznia 2026
Odpowiedź od Hays Travel - Galashiels
Thank you for your lovely review Ian. Glad we were able to get you something sorted
-Louise
Absolutely fabulous customer service
Absolutely fabulous customer experience. Kiara was attentive, helpful and her communication was second to none. I received regular emails when I was looking for a quote and when I visited her in the shop she was just as good.
We booked a TUI cruise with great discounts and can’t wait to go.
Her help is not done here, she is going to help us book our seats on the plane and look at excursions.
Thank you so much Kiara.
Ally
25 stycznia 2026
Odpowiedź od Hays Travel - Galashiels
Thank you so much for your lovely review for Kiara. I will make sure to pass on your comments. Thank you for booking. Amy - Branch Manager
As always booking made quick and easy
As always booking made quick and easy. Thank you Louise
24 stycznia 2026
Odpowiedź od Hays Travel - Galashiels
Thank you for your lovely review and for booking with us again. Amy - Branch Manager
Carmen very helpful today
Carmen very helpful today, also Amy for organising our holiday. All of Hays staff at Galashiels always very helpful and polite
17 stycznia 2026
Odpowiedź od Hays Travel - Galashiels
Thank you for your lovely review. It was our pleasure to get your holiday all sorted for you. Amy - Branch manager
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