The person who delt with us, Amy, went out of her way to make sure that she could get everything we required especially as I have a slight problem which made us ask for a downstairs room and take a mo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hays in Galashiels is local. The staff, I've dealt with 3 now, have been nothing but fantastic. They are highly knowledgeable, helpful, well informed and polite, a credit to the company.
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Travel agent Kiara, very knowledgeable, trying to sort out a hotel for five people, within a price range at short notice, proved challenging, but with Kiras patients and knowledge, found our holiday.... Zobacz więcej
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Recently booked for a party of 11 people. Both girls I dealt with were very helpful. Managed to get the holiday we wanted for a good price. Excellent service as usual from a very friendly Team. Wo... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
86 Channel Street, TD1 1BD, Galashiels, Zjednoczone Królestwo
- 01896477015
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Hay Travel, Galashiels
Carmen was very helpful as always.
I am looking forward to my holiday.
31 grudnia 2025
Odpowiedź od Hays Travel - Galashiels
Thank you for booking with us again and your lovely review for Carmen. We will pass this on to her on her next day in. Sarah Travel Consultant
Excellant very patient Carmen very…
Excellant very patient Carmen very good with us thats why we book with her
30 grudnia 2025
Odpowiedź od Hays Travel - Galashiels
Thank you for your lovely review and booking another trip with us for you both to look forward to. We will be sure to pass this on to her when she is next in. Sarah Travel Consultant
Kiera was so helpful in finding us a…
Kiera was so helpful in finding us a holiday that fits our needs. She had so much patience and took time to investigate and show us the area we would be going to. Nothing was too much trouble. An excellent service.
17 grudnia 2025
Odpowiedź od Hays Travel - Galashiels
Thank you for booking with us and your lovely review. We will be sure to pass this on to Kiara when she is next in. Something wonderful to look forward to. Sarah Travel Consultant
Staff help when others fail
Louise and Kiara were excellent and took over from Amy who had not helped. Louise took time to find out what I wanted and worked to get me the best deal. She added items I wished and had put together a full package that I am very happy with.
28 grudnia 2025
Odpowiedź od Hays Travel - Galashiels
Hi Catherine - thank you very much for taking the time to leave a review and for coming in on Saturday, I am glad Louise managed to get something booked for you.
- Kiara
Friendly and helpful
Sarah was friendly and helpful. She was willing to look at lots of different options for us until we found a holiday that ticked all the boxes for us.
21 grudnia 2025
Odpowiedź od Hays Travel - Galashiels
Thank you for your lovely review, much appreciated. It was a pleasure to book your ski holiday for you and I am glad that I found what you were all looking for. Not long to wait for this wonderful trip. Have a lovely Christmas. Sarah Travel Consultant
Good product knoledge
21 grudnia 2025
Odpowiedź od Hays Travel - Galashiels
Thank you for the kind review, I will pass this on to Amy.
Hayley, Travel consultant
No hassle and helpful.
19 grudnia 2025
Odpowiedź od Hays Travel - Galashiels
Thank you for taking the time to leave a review for Hayley - I will be sure to pass along your comments. Thank you again for choosing to book with us.
Kiara
The staff
The staff , especially Sarah went the extra mile , very helpful and cheerful!!
7 grudnia 2025
Odpowiedź od Hays Travel - Galashiels
Thank you for booking your cruise with me and for your lovely review, always appreciated. Something wonderful to look forward to :-) Sarah Travel Consultant
Happy friendly efficient service 😃👍
Happy friendly efficient service 😃👍
Came out smiling 😊
6 grudnia 2025
Odpowiedź od Hays Travel - Galashiels
Thank you for booking your trip to Rome with me and you lovely review, always appreciated. Glad to find what you were looking for :-) Sarah Travel Consultant
Odpowiedź od Hays Travel - Galashiels
Thank you for your kind review. Amy - Branch manager
Odpowiedź od Hays Travel - Galashiels
Thank you for your lovely review, always appreciated. I will be sure to pass this on to Louise on her return from leave. Sarah Travel Consultant
Was able to book the holiday I wanted…
Was able to book the holiday I wanted at a good price. The staff's expertise is always appreciated.
18 listopada 2025
Odpowiedź od Hays Travel - Galashiels
Thank you for your lovely review, always appreciated. Hope you both have a fab trip. Sarah Travel consultant
Staff always pleasant and helpful
Staff always pleasant and helpful. Friendly atmosphere.
26 listopada 2025
Odpowiedź od Hays Travel - Galashiels
Hi Christopher and Alison,
Thank you for taking the time to leave a kind review - it is really appreciated. I will be sure to pass along the feedback to Amy when she is next in :)
Kiara, Assistant Manager
Friendly and efficient.
The staff in the shop are very helpful. We were just enquiring , about an advertised holiday. All the information we needed ,was given in a professional manner.
On contacting our agent, she checked and advised us about all we needed to know.
Amazing group of people.
19 listopada 2025
Odpowiedź od Hays Travel - Galashiels
Thank you for your lovely review, always much appreciated. It was a pleasure to book your trip for you and now something wonderful to look forward to :-) Sarah Travel Consultant
Holiday
Sarah at Galashiels is fantastic she is so helpful and explains everything and deals with all my requirements she is amazing wouldn't go anywhere else
25 listopada 2025
Odpowiedź od Hays Travel - Galashiels
That's so lovely :-) thank you for this wonderful review. It is always a pleasure to look after your holiday requirements for you both. Something to look forward to xx Sarah Travel Consultant
Odpowiedź od Hays Travel - Galashiels
Thank you for your lovely review, always appreciated. I will be sure to pass this on to Louise on her next day in. Sarah Travel Consultant
Staff
Staff, information, speed of booking and expertise in finding the right thing were all excellent. Follow up also in good time.
21 listopada 2025
Odpowiedź od Hays Travel - Galashiels
Thank you for your kind review. Amy - Branch Manager
Odpowiedź od Hays Travel - Galashiels
Thank you for your kind review. Amy - Branch Manager
Brilliant service very friendly and…
Brilliant service very friendly and help you find your perfect holiday never had a complaint the ladies are lovely
12 listopada 2025
Odpowiedź od Hays Travel - Galashiels
Thank you for your lovely review, always appreciated. We will be sure to pass this on to Kiara on her return from annual leave :-) Sarah Travel Consultant
Odpowiedź od Hays Travel - Galashiels
Thank you so much for the kind review for Carmen. I will pass on the review to her. Thank you for your booking!
Louise
Doświadczenie Trustpilot
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