Great service from everyone at hays travel, book with them for every holiday and never had an issue, will contact your hotel directly for you so no need to worry about unexpected issues when you arriv... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent customer service from Natalie at Forestside Office. Took slot of time with us and listened to our needs. Was so helpful with information and recommendations. We had visited out agent... Zobacz więcej
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I contacted for help booking a girls trip with specific requirements. Natalie (Forestside store) was extremely helpful. Gave lots of options that suited and some variations. Natalie made the process s... Zobacz więcej
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The Hays rep,Eoin,listened to my enquiry and made the booking at the hotel and dates I required.He did so in a very professional manner.I didn't have the Jet 2 discount voucher with me and he provide... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Unit 31 Forestside Shopping Centre, BT8 6FX, Forestside, Zjednoczone Królestwo
- 02892290228
4,9
Doskonała
754 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely feedback! :)
Aleisha was extremely helpful in…
Aleisha was extremely helpful in getting our break away organized. Thank you Aleisha.
26 października 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely feedback! :)
Rebecca was very helpful to the cruise…
Rebecca was very helpful to the cruise we wanted to experience. She had us sorted out with what we wanted and we were had to book a cruise for next May 2026
26 października 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely feedback :)
Couldn't be better
We went in with a rough idea of what we wanted to do as we had no idea where to start on booking a holiday to Japan. Kelly was very helpful and worked with us on our wants and needs and managed to stick within our budget as well - couldn't fault the service we receieved from Kelly and her collagues
25 października 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely feedback :)
The member of staff was helpful
The member of staff was helpful, knowledgeable, friendly but was hampered by a system that was very slow, I think there had been IT glitches for a few days so will put it down to that.
23 października 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely feedback :)
The agent was extremely helpful
The agent was extremely helpful, pleasant and knowledgeable. The staff in this branch are a credit to the company.
22 października 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely review! :)
Excellent Service Hays Forestside
Great experience at Hays Travel in Forestside . Went to book a cruise. Jake was incredibly helpful, finding exactly what we wanted very quickly, and with options.
Payment options were made clear and all the details were printed and emailed.
Excellent and efficient service from Jake.
22 października 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely review! :)
Friendly, efficient service and staff 👍
Person I spoke to was very friendly, took considerable amount of time to get me the holiday I wanted (as I had no idea where I was going) and explained to me exactly what I was getting, then printed out information for everything 😀what a fantastic staff member 🙂 many thanks indeed 💐👋👍 wouldn't think twice about booking another short break with Hayes travel 🙂
24 września 2025
Odpowiedź od Hays Travel - Forestside
Thank you for taking the time to leave us such lovely feedback :)
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely Review :)
Very helpful and methodical.
A very helpful, professional yet friendly and personable approach by Elishia. An extremely thorough and methodical, yet patient manner, and a straightforward jargon free method of explaining things. Absolutely faultless and we would definitely be happy to have future dealings.
4 października 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely review, glad you had a pleasant experience :)
Booked my holiday by phone and it was…
Booked my holiday by phone and it was arranged easily and effectively
1 października 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely feedback :)
Lovely, easy experience.
The two ladies we dealt with were both friendly and very professional.
16 września 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely feedback! :)
Fabulous service
Fabulous stress free service. Very experienced staff who are extremely helpful and friendly. ( Natalie.)
Even managed to get me a better deal than booking direct online.
Will definitely be back.
Thank you.
Tanya
1 października 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely feedback! :)
Jenna was very helpful in helping us to…
Jenna was very helpful in helping us to choose a holiday. Nothing was any bother. She organised everything, even our insurance.
28 września 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely feedback! :)
Natalie was very friendly and…
Natalie was very friendly and professional and was able to help regarding locations and prices to allow us to decide on a holiday to celebrate our anniversary - thank you !
27 września 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely feedback! :)
Jake was patient and was very helpful…
Jake was patient and was very helpful in meeting our holiday requests.
However when booking flight seats with jet2 we were unable to book seats together as flight appeared full and we were travelling with our daughter who has special needs.
This wasn't the case and changed at Belfast airport
Menorca airport wanted to charge us to change seats already paid for . Flight steward was able to sort out seating arrangements so she was sitting beside us.
I know this was not Jakes issue but rather a jet 2 one
4 września 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely feedback :)
As usual Natalie was great
As usual Natalie was great. Her patience and helpfulness is always wonderful
17 września 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely feedback :)
Above and beyond as usual.
21 września 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely review! :)
Odpowiedź od Hays Travel - Forestside
Thank You for your lovely feedback :)
Easy process to book our holiday
Booked a Rorys Travel group holiday through Hays. Whole process was very easy.
7 września 2025
Odpowiedź od Hays Travel - Forestside
Thank you for your lovely review! :)
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