Staff were very professional, friendly and inviting. Gave clear explanations of our options and pricing with no pressure applied as to which one we chose. Followed up with a phone call on the same day... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We really enjoy the personal service we experience,every time we book our holidays at the St Thomas branch. Laura and all her colleagues are very welcoming. We are always confident that they will ad... Zobacz więcej
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I was made welcome and Georgia helped me to find the River Cruises I wanted to travel on. She also explained that she could arrange Hotel accommodation and a taxi service should I need assistance in r... Zobacz więcej
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Our whole experience with Hays, Exeter, was fantastic. Esme was fantastic, and incredibly helpful throughout the whole process, and her colleague Teresa was amazing too. From service, to customer care... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
14 St Thomas Centre Cowick Street, EX4 1DG, Exeter, Zjednoczone Królestwo
- 01392 202066
4,9
Doskonała
851 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind comments :)- Kelly
Your college was excellent with me and…
Your college was excellent with me and my husband as we hadnt been abroad for ages soon she was so helpful
4 stycznia 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review. It was a pleasure getting this booked for you- Laura :)
A quick efficient service.Friendly…
A quick efficient service.Friendly member of staff
10 stycznia 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review! It was a pleasure to get this booked for you- Holly :)
Initially I was very happy with the…
Initially I was very happy with the service and effort gone into finding exactly what I wanted. Following payment and completion of deal I was informed that baggage was not included in price. I had to return to Hays and make an extra payment. I was very unhappy with this and caused me a lot of anxiety as I was not sure whether I had purchased enough weight. Apologies were made for error. This did add stress to my experience
10 stycznia 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for leaving your review, we are glad we were able to resolve the issue and that you were very happy with our service.
Very helpful & informative nothing was…
Very helpful & informative nothing was too much trouble.
9 stycznia 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for kind review, it was a pleasure to book your holiday :) - Hayley
5 stars! Very efficient
I recently saw a post on Facebook regarding a holiday and messaged Hays, they were super attentive and replied to all queries I had. The process from seeing the initial post to booking the holiday was really smooth and quick. I couldn’t recommend them enough
6 stycznia 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your lovely review, it was pleasure booking your holiday :) - Esme
Very helpful and knowledgeable staff
3 stycznia 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for taking the time to leave your kind review!
Very helpful and informative nothing to…
Very helpful and informative nothing to much trouble.
3 stycznia 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind comments, it was a pleasure to book your holiday :)- Theresa
Holly at Exeter Hays is the lady to go to ❤️
We hardly ever travel. We went to Greece back in 2019. Our first holiday abroad, sorted through Hays. We went into the Exeter branch today to sort another holiday abroad and Holly was brilliant. She explained everything and really made the experience relaxing for people with little to no knowledge. We’ve booked a week away in May now and Holly was superb. Thank you.
31 grudnia 2025
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you so much for your kind review. It was a pleasure to get this booked for you- Holly :)
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind comments, it was a pleasure to book your holiday :)-Theresa
laura at hays exeter
laura always makes it such a pleasant experience when we book our holiday ,she is always so warm friendly and it makes it a pleasure booking our holiday
17 listopada 2025
Odpowiedź od Hays Travel - Exeter St Thomas
We appreciate your lovely feedback! It's wonderful to hear that you find booking your holidays with me such a warm and enjoyable experience, hope you and Sharon have a lovely Christmas, see you both soon. Laura
Excellent Help & Advice (As Always):
As always - excellent help and advice from Andrew and the staff at Hays Travel, Exeter St. Thomas. No need to go anywhere else for your travel needs.
25 listopada 2025
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review, it is greatly appreciated :)
Kelly from Exeter helped and found the…
Kelly from Exeter helped and found the perfect solution to are holiday
10 grudnia 2025
Odpowiedź od Hays Travel - Exeter St Thomas
Thanks for taking the time to leave your kind review :) Kelly
Great Service
We saw the Jet 2 holiday advertised on the Hays Travel-Exeter St Thomas facebook page. Phoned the branch & we booked the holiday with no deposit & 20 monthley payments
All booked and confirmed by the very efficient Hailey. Great price & good service.
27 listopada 2025
Odpowiedź od Hays Travel - Exeter St Thomas
Hi peter, it was my pleasure to get your holiday booked for you! Enjoy your free parking. : )
Very helpful and informative
Very helpful and informative. Nothing was too much trouble
18 listopada 2025
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your lovely review, always happy to help, Kelly
Stress free
Stress free
Nothing was to much trouble
Very helpful with questions I asked
16 listopada 2025
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind comment :)
The Assistant knew her subject
The Assistant knew her subject, the availability to meet our request and appeared competent
21 listopada 2025
Odpowiedź od Hays Travel - Exeter St Thomas
Than you for the kind review! Holly :)
Excellent
Excellent, friendly and knowledgeable service. Given time to consider options and no pressure.
19 listopada 2025
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review, it was a pleasure to book your holiday :)- Kelly
Very helpful & friendly
Very helpful & friendly
On our last couple holidays booked xx
6 listopada 2025
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review :) - Theresa
Laura sorted out our booking very…
Laura sorted out our booking very professionally and quickly which made it so pleasant to use Hays Exeter again. Laura was so cheerful and knowledgeable as usual. Many thanks.
17 listopada 2025
Odpowiedź od Hays Travel - Exeter St Thomas
Thankyou for taking the time to leave me a lovely review, see you both again soon. Laura :)
Doświadczenie Trustpilot
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