Staff were very professional, friendly and inviting. Gave clear explanations of our options and pricing with no pressure applied as to which one we chose. Followed up with a phone call on the same day... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We really enjoy the personal service we experience,every time we book our holidays at the St Thomas branch. Laura and all her colleagues are very welcoming. We are always confident that they will ad... Zobacz więcej
Reakcja na opinię
Our whole experience with Hays, Exeter, was fantastic. Esme was fantastic, and incredibly helpful throughout the whole process, and her colleague Teresa was amazing too. From service, to customer care... Zobacz więcej
Reakcja na opinię
I was made welcome and Georgia helped me to find the River Cruises I wanted to travel on. She also explained that she could arrange Hotel accommodation and a taxi service should I need assistance in r... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
14 St Thomas Centre Cowick Street, EX4 1DG, Exeter, Zjednoczone Królestwo
- 01392 202066
4,9
Doskonała
849 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Hayley the lady who helped us was very…
Hayley the lady who helped us was very friendly and she took her time when we had queries to answer the questions and put our mind at ease, also giving us options and comparisons
15 lutego 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your lovely review, it is most appreciated :) - Hayley
We had many questions to ask before…
We had many questions to ask before finalising the holiday which were answered in a timely manner which helped immensely to make our decision easier.
13 lutego 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind comments, it was a pleasure to book your holiday :)
Excellent prompt customer service with…
Excellent prompt customer service with personable and clear instruction.
13 lutego 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review :) -Laura
Excellent service
Excellent service which was above and beyond expectations. Charming young lady who was able to sort out exactly what we needed.
4 lutego 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review, it was a pleasure to book your holiday :) - Hayley
Odpowiedź od Hays Travel - Exeter St Thomas
We appreciate you taking the time to share your thoughts, and we are so glad to hear that you found my service helpful and efficient, Laura :)
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review! It was a pleasure to get this booked for you- Kes :)
Holiday booked with Hayes Travel
We went to Hayes Travel Exeter to book a cruise Kelly looked after us found us the exact cruise we wanted and everything went as smooth as clockwork all the staff are very helpful and friendly would highly recommend
10 lutego 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review! It was a pleasure to get this booked for you- Kelly :)
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review. It was a pleasure to get this booked for you :)
Esme is the best
The store was busy which clearly shows how popular it is.
I was served by Esme - she was personable, kind, happy, knowledgable and a pleasure to spend half an hour with. I knew where I wanted to go which made my visit quicker than some who visit I imagine.
Esme knew a lot about the area I am holidaying, she organised my silver stay parking at Bristol airport, offered to organise my insurance but I already have that with my bank account. Esme handed me my paperwork and emailed everything to me aswell.
All in all I would definitely visit Hays again and would make a beeline for esme if she isn’t busy!
Thank you Hays and thank you Esme ⭐
8 lutego 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review, was a pleasure booking your holiday. We look forward to hearing about your adventures. Kind Regards Hayley
Odpowiedź od Hays Travel - Exeter St Thomas
Hi Dean, Thank you for your kind review, it was lovely to chat with you and book your holiday.
Very helpful
Very helpful we didn't know where we wanted to go but good advice and knowledgeable.
8 lutego 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review Kind regards hayley
Helpful and knowledgeable staff
7 lutego 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review was a pleasure booking your cruise. Kind regards Hayley
I’m a bit disappointed really I used…
I’m a bit disappointed really I used gift vouchers that my dad gave me to pay for a bit of my holiday and after I had paid the balance I got a call asking for more money as they said they were out of date.
I saw no date on the cards
Very disappointed as my dad’s just died and it was one of the last gifts from him I’m thinking after you have paid your balance and left the shop you should not be asked for more money transaction was completed
6 lutego 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for leaving your review. Once gift cards have expired we cannot extend the date any further. We did try and contact head office to make an exception, but they are unable to do this. As discussed with you on the phone, we did discount your holiday by £65 to cover some of the cost- Holly
Very helpful and understanding stafg
4 lutego 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review, ,it was a pleasure to book your holiday :) - Theresa
Holly the Hayes Agent was excellent
Holly the Hayes Agent was excellent. Very professional efficient and effective. Cleary experienced and an asset to the company
30 stycznia 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for the kind review, it was a pleasure to get this booked for you- Holly :)
Excellent customer service Went above…
Excellent customer service Went above and beyond when our flight was cancelled to New York made all changes simple and less stressful for us
Couldn’t have asked for anything more
27 stycznia 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your lovely review :) -Kelly
Always a pleasure.
27 stycznia 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your kind review, it was a pleasure to book your holiday :)
Haley in Exeter cowick street is so…
Haley in Exeter cowick street is so helpful & polite made our experience so nice definitely will use them again.
1 lutego 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your lovely review :) -Hayley
Odpowiedź od Hays Travel - Exeter St Thomas
Thank you for your review :)
Great service from Laura from ST.Thomas…
Great service from Laura from ST.Thomas always comes up with best holidays been using her for years
31 stycznia 2026
Odpowiedź od Hays Travel - Exeter St Thomas
Thankyou for taking the time to leave me a lovely review, always my pleasure to help you with your holidays, see you soon. Laura :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.