Hayes Travel at Ely were excellent. The whole process of choosing our holiday was made easy by Megan the travel consultant. She made the whole experience very pleasant. Megan was extremely detailed a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is the first time using Hays Travel. We were made welcome as soon as we entered the shop. Our holiday was organised for us by Megan. She was very knowledgeable and was able to answer all our ques... Zobacz więcej
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Excellent service as usual. Sharon (and all the staff) are so helpful and efficient. Booking is so much easier at Hays rather than trying to do it all yourself on line.
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always five stars Sharron always goes that extra mile to make sure everything is exactly right before signing us up don’t know how she puts up with our expectations but she is so patient. I would thin... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
11 Market Street, CB7 4PB, Ely, Zjednoczone Królestwo
- 01353464029
4,9
Doskonała
820 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very friendly and really helpful.
28 stycznia 2026
Odpowiedź od Hays Travel - Ely
We appreciate you sharing that our team was friendly and helpful during your visit; thank you for your positive feedback.
Excellent service and help.
3 lutego 2026
Odpowiedź od Hays Travel - Ely
Thank you for your lovely review! It is very appreciated!
Brilliant as always.
Brilliant as always.. unless you get the airports mixed up . My fault though. Thinking Birmingham was East Midlands 🤣🤣🤣
2 lutego 2026
Odpowiedź od Hays Travel - Ely
We're glad you enjoyed your experience! At least you know the difference between Birmingham and East Midlands before you get to the wrong one! :)
Hays Travel
Odpowiedź od Hays Travel - Ely
We appreciate your kind words and are so glad that you were satisfied with our friendly, efficient service. Thank you for booking with us.
Booking with Hays
We always use Hays as we get a full service including finding us a holiday, arranging plane seats car parking and printing boarding cards, etc. Simon in the Ely shop is so professional and friendly that we always try to go to him. He's found us some great holidays.
25 stycznia 2026
Odpowiedź od Hays Travel - Ely
We appreciate you taking the time to share your kind feedback. We're so happy to hear that you consistently receive full service and that Simon is professional and friendly.
The lady was very helpful very pleasant…
The lady was very helpful very pleasant would go back again
31 stycznia 2026
Odpowiedź od Hays Travel - Ely
We appreciate you taking the time to leave us such a wonderful review! We are so glad you found our service helpful and pleasant.
Hays Travel
Sharon was amazing
Sharon was amazing. She gave us many options and great advice and helped us select a the perfect holiday at a fantastic price for our first family holiday. Thank you Sharon.
29 stycznia 2026
Odpowiedź od Hays Travel - Ely
We're so happy to hear that you found the perfect holiday at a fantastic price! It was our pleasure to assist you in planning your first family holiday.
Hays Travel
Understood what we were looking for and…
Understood what we were looking for and delivered
Great service
29 stycznia 2026
Odpowiedź od Hays Travel - Ely
We appreciate you taking the time to leave us such a fantastic review! We are so glad that we met your expectations.
Hays Travel
Sharon is my 'go to' travel consultant
Sharon is my 'go to' travel consultant. I get the best service and Sharon is very thorough and takes extra time to make sure my friend and I have the best holiday
23 stycznia 2026
Odpowiedź od Hays Travel - Ely
We appreciate your continued trust in our services. We're happy to hear that you consistently receive excellent and detailed assistance in planning the perfect holiday.
Hays Travel
Great Service from Megan
Megan who looked after us was very helpful and explained everything to us in a kind and considerate way. Being older we much prefer to speak face to face,rather than on line.
29 stycznia 2026
Odpowiedź od Hays Travel - Ely
I appreciate you taking the time to share your positive experience. I am glad I was able to get your lovely holiday sorted for you and thank you for coming in to see me! - Megan
Two happy customers
Our agent Megan was both friendly and efficient, we were very pleased we booked this way.
28 stycznia 2026
Odpowiedź od Hays Travel - Ely
I appreciate your kind words regarding your booking experience. I am so glad you had a lovely experience! - Megan
Sharon was very friendly and helpful
Sharon was very friendly and helpful, listened to our requirements and soon found a very suitable holiday for us in June. Very efficient service.
26 stycznia 2026
Odpowiedź od Hays Travel - Ely
We appreciate your kind words! We are so happy to hear that we found a very suitable holiday for you in June and that our service met your expectations.
Hays Travel
The staff are always happy to help you…
The staff are always happy to help you and give you advice, Megan looked after us and a guy don’t know his name was very helpful he had been on cruises before had a lot of knowledge of the ship and what to expect wonderful experience
27 stycznia 2026
Odpowiedź od Hays Travel - Ely
Thank you so much for your lovely review! Megan and Simon appreciate your kind words! We're so glad to hear that our team was able to provide you with a wonderful and knowledgeable experience while planning your cruise.
Odpowiedź od Hays Travel - Ely
We appreciate you taking the time to leave us such a wonderful review; we are so glad we could provide you with helpful, knowledgeable, and efficient assistance.
Hays Travel
Excellent personalised customer service…
Excellent personalised customer service from Natalie in Hays, Ely to secure us our first ever cruise with P&O for next year. Lots of experience and help in choosing cabin location, excursions and general information. Will be returning to book another holiday again!
17 stycznia 2026
Odpowiedź od Hays Travel - Ely
We appreciate you taking the time to share your wonderful experience. We're so happy we could provide excellent, personalized service to secure your first cruise. We look forward to helping you book another holiday!
Hays Travel
Megan was so helpful and patient…
Megan was so helpful and patient looking at different options until we finalised the booking.
25 stycznia 2026
Odpowiedź od Hays Travel - Ely
We appreciate you sharing your experience. We're so glad that our team member was able to assist you with your booking!
Hays Travel
Well done Kelly and Nat
Well done Kelly and Nat, thank you Hays Travel Ely,for your continued amazing service. I am also now using the app, however it is not a substitute for personal contact.
21 stycznia 2026
Odpowiedź od Hays Travel - Ely
We appreciate your kind words and are so glad you value our amazing service. We agree that personal contact is essential, even with our app! Thanks for your review.
Hays Travel
As usual we were made to feel welcome &…
As usual we were made to feel welcome & given the very best service. The amount of knowledge is incredible & gives great confidence when choosing our trips.
18 stycznia 2026
Odpowiedź od Hays Travel - Ely
Kenneth Richard Wakefield,
We're happy to hear that you felt welcome and received excellent service. It's great to know our knowledge gives you confidence when planning trips.- Simon
Hays Travel
Always good service
Always good service
friendly staff
Go out of there way to check things for you
Nothing too much trouble
11 stycznia 2026
Odpowiedź od Hays Travel - Ely
We appreciate you sharing your kind words! We are so happy to hear that our team is helpful and goes the extra mile for you. Thank you!
Hays Travel
Friendly and experienced
Friendly, informative and helpful staff and good price for the holiday.
17 stycznia 2026
Odpowiedź od Hays Travel - Ely
Sandra,
We're so happy to hear that our staff were friendly, informative, and helpful, and that you got a good price for your holiday.
Hays Travel
Doświadczenie Trustpilot
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