Hayes Travel at Ely were excellent. The whole process of choosing our holiday was made easy by Megan the travel consultant. She made the whole experience very pleasant. Megan was extremely detailed a... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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This is the first time using Hays Travel. We were made welcome as soon as we entered the shop. Our holiday was organised for us by Megan. She was very knowledgeable and was able to answer all our ques... Zobacz więcej
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Excellent service as usual. Sharon (and all the staff) are so helpful and efficient. Booking is so much easier at Hays rather than trying to do it all yourself on line.
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always five stars Sharron always goes that extra mile to make sure everything is exactly right before signing us up don’t know how she puts up with our expectations but she is so patient. I would thin... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
11 Market Street, CB7 4PB, Ely, Zjednoczone Królestwo
- 01353464029
4,9
Doskonała
821 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sharon was extremely helpful ,nothing…
Sharon was extremely helpful ,nothing was too much trouble in trying to find the right holiday for us.We value her expertise knowing she can sort it out for us.
8 października 2025
Odpowiedź od Hays Travel - Ely
Thank you for your kind review, it is very much appreciated :)
Our wedding anniversary holiday
Megan was very helpful and talk to us through all the paper work Came away very happy
5 października 2025
Odpowiedź od Hays Travel - Ely
Hi Mrs Miles
Thank you for your lovely review.
It was a pleasure to help you both arrange a great trip for your anniversary
I look forward to seeing you soon - Megan
Always get first class service
Always get first class service, very friendly and helpful the ladies are all so lovely, Natalie was brill
5 października 2025
Odpowiedź od Hays Travel - Ely
Thank you so much Jeanette for your lovely review. Its always a pleasure to help - Natalie
Odpowiedź od Hays Travel - Ely
Thank you for your lovely review
Very helpful staff,overall experience…
Very helpful staff,overall experience very good but not happy with the fact paid nineteen pounds per person to pick seats only to be told TUI policy not to leave window seats mt.it would seem people who don’t choose there seats then complain that they need to be with there family ,as there was 4 of us and wanted middle and aisle seats?
1 października 2025
Odpowiedź od Hays Travel - Ely
Thank you for you review, its always a pleasure to help with your holidays.
Unfortunately, we have no control over TUI's seating policy for their flights. I understand how frustrating it must be. I hope the seats you've picked will work for you all. Have a great holiday! - Sharon
Great advice and help from staff
28 września 2025
Odpowiedź od Hays Travel - Ely
Thank you for your review.
Great customer service
17 września 2025
Odpowiedź od Hays Travel - Ely
Thank you David for your lovely review. It was my pleasure to help. I hope you have a great time - Natalie
Good experience
Good experience, Kelly took all our questions and manged to make a booking for next year in a short time. We are also looking at another Cruise which Kelly has sent all the information on email for us to look at in our own time.
12 września 2025
Odpowiedź od Hays Travel - Ely
Thank you so much Andy for your lovely review. I'll pass them over to Kelly - Natalie :)
Friendly and knowledgeable as ever
Made to feel welcome with the usual personal touches. A friendly and knowledgeable team who go the extra mile. Thank you once again!
19 września 2025
Odpowiedź od Hays Travel - Ely
Thank you so much Karen for your lovely review. Its always a pleasure to see you both, and I'm so glad you've got another amazing holiday to look forward to - Natalie
Very helpfull with holiday…
Very helpfull with holiday booking..freindly staff...would recommend them..no problems at all
19 września 2025
Odpowiedź od Hays Travel - Ely
Thank you so much for your lovely review. We look forward to seeing you again soon :)
Fantastic!
Welcoming, went out of her way to find us what we really wanted, got us a great deal and also gave really helpful tips and advice on the places we had looked at before coming in. All round great experience again. Thank you Sharon!
13 września 2025
Odpowiedź od Hays Travel - Ely
Thank you for your review.
Our sales lady Kelly was very helpful…
Our sales lady Kelly was very helpful and she listened to what we wanted and went through several options with us and looked for the best possible price
14 września 2025
Odpowiedź od Hays Travel - Ely
Thank you Sue for your lovely feedback. I'll pass your kind words on to Kelly
Great service
I mainly dealt with Kelly and Natalie over the past couple of weeks while sorting my needs. They, along with other staff, are always smiling, friendly and very helpful.
12 września 2025
Odpowiedź od Hays Travel - Ely
Thank you for your review.
Very helpful went above and beyond and…
Very helpful went above and beyond and a lovely welcome
10 września 2025
Odpowiedź od Hays Travel - Ely
Thank you so much Lita for your lovely feedback. It was my pleasure to help, and I hope you have a wonderful holiday - Natalie
Staff are very friendly polite and…
Staff are very friendly polite and helpfull.
Sharon at Ely usually deals with our bookings but due to Annual leave Kelly helped us yesterday and was equally good.
Takes the hassle out of booking our holidays and doesn’t add to the cost of booking direct.
10 września 2025
Odpowiedź od Hays Travel - Ely
Thank you so much Diane for your lovely feedback. Its always a pleasure to help you with your holidays
Friendly service
Friendly service- listened to what we wanted and quickly found us a holiday perfect for us.
7 września 2025
Odpowiedź od Hays Travel - Ely
Thank you for your review
Megan took the time to email us
6 września 2025
Odpowiedź od Hays Travel - Ely
Thank you so much for your kind review, it was so lovely to meet you both! - Megan
Kelly was amazing at sorting out…
Kelly was amazing at sorting out holiday, nothing was to much trouble, she a real asset.
5 września 2025
Odpowiedź od Hays Travel - Ely
Thank you so much for leaving us such a lovely review. Kelly is definitely the oracle when it comes to all things Disney. She's definitely a real asset to us. I'll pass all your feedback on to her - Natalie
Very helpful
Booked 2 holidays all done and completed quickly with a knowledgeable friendly lady
27 sierpnia 2025
Odpowiedź od Hays Travel - Ely
Thank you for your review
Always happy to help in an efficient…
Always happy to help in an efficient and supportive way.
28 sierpnia 2025
Odpowiedź od Hays Travel - Ely
Thank you for your review
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