Sharon had the patience and made the time to look for a holiday in Egypt for us on the required dates and came up with various hotels and flights to look at to choose from. Decided on one and went in... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Supported questions, went through all details for holiday, took a fair amount of time and contacted tour provider to confirm also. Just walked in, they were busy but sat down and discussed straight... Zobacz więcej
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Excellent, friendly and helpful service from Diane. She has helped us book several holidays and has always given good advice and answered any questions we may have had about the holiday. Nothing is to... Zobacz więcej
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Diane was our travel agent, and has taken care of absolutely everything. We booked a holiday to Fuertoventura and she made sure the hotel was suitable for our needs. Airport assistance was also bo... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
4-6 Great King Street, DG1 1BD, Dumfries, Zjednoczone Królestwo
- 01387417531
4,9
Doskonała
840 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Every thing was explained in easy…
Every thing was explained in easy terms, the staff were great
8 listopada 2025
Odpowiedź od Hays Travel - Dumfries
Thanks for your kind comments, they are much appreciated. Glad to have a great trip arranged for you! Holly and Kira
Great service
Great service booked exactly what I was interested with goid advice from staff
5 listopada 2025
Odpowiedź od Hays Travel - Dumfries
Thank you for your kind feedback, its greatly appreciated. Sharon (Branch Manager)
Cruises booking we booke
We went into Dumfries Hays shop
As we dealt with them lst time we went on a cruise.they wrte so good
This time we gt Sharon who was an asset to ur company
We felt as it was no rush for her.
Especially as we didn't have any idea where we wanted to go
She was very informative abt everything .and we came out very happy abt the cruise we had booked
Thanks again Sharon
1 listopada 2025
Odpowiedź od Hays Travel - Dumfries
Happy to get you all booked up once again and I'm sure you will have a lovely time when it comes. Sharon, Branch Manager
Sharon was very helpful and spent a lot…
Sharon was very helpful and spent a lot of time with us, we love hays as our travel agent. Thank you.
2 listopada 2025
Odpowiedź od Hays Travel - Dumfries
Many thanks for your positive feedback. Much appreciated. Sharon, Branch Manager
Odpowiedź od Hays Travel - Dumfries
Thank you for your kind feedback, it was a pleasure getting you all booked up again. Sharon :)
Kira was very informative and helpful
24 października 2025
Odpowiedź od Hays Travel - Dumfries
Thanks for your kind feedback Samantha, it is much appreciated.
Kira :)
Lovely to deal with
Any time I have used Hayes in Dumfries, the girls have been so helpful, their travel knowledge really shines through. Maggie made booking our honeymoon so easy for two indecisive people. Gave us plenty of options to consider, provided us with loads of hints and tips which made our decision so much easier. Absolute no pressure to book. Such a pleasure to deal with and lovely to chat with. Cannot recommend enough.
18 października 2025
Odpowiedź od Hays Travel - Dumfries
Thank you for your lovely comments, they're much appreciated. It was a pleasure to get you all booked at such a beautiful hotel. I'm sure you'll have an amazing time! Maggie
Comfortable experience.
The assistant was pleasant, extremely helpful. Made me feel like a member if the family.
18 października 2025
Odpowiedź od Hays Travel - Dumfries
Thank you for your kind feedback. Glad we could get you all sorted. Kira
Holly at your Dumfries office was…
Holly at your Dumfries office was excellent she saw to everything for us. The only problem was as we were booking the holiday she stopped to look up something for us and when she went back to take our payment for the holiday the holiday discount had been discontinued and therefore we did not get it. I am very disappointed because if you were stopping the discount it should have been stopped at 9am or closing time at night not in the middle of the day when people are booking holidays especially as i could now get the exact same holiday from another site for £500 less.
8 października 2025
Odpowiedź od Hays Travel - Dumfries
Thank you for the feedback. All prices are live and subject to change and will pass this on to Holly. Diane, Assistant Manager
All the staff are so friendly and…
All the staff are so friendly and helpful. Never feel rushed into making a holiday decision. And always come away with a great deal.
12 października 2025
Odpowiedź od Hays Travel - Dumfries
Many thanks for taking the time to submit your feedback. Much appreciate and always happy to help. Diane :-)
Price advertised in window was not…
Price advertised in window was not price applied to purchase. Very disappointing. Price appeared to increase mid purchase i.e. was same same as window price when purchase commenced on screen but miraculously had increased substantially when time to pay came!
23 września 2025
Odpowiedź od Hays Travel - Dumfries
Unfortunately Tour Operators and airlines work with live availability which means prices can change very quickly and we have no control over this as the booking agent. All prices are correct when they go in our window, but like I say can update throughout the day. It does state on our window cards prices are subject to availability. Sharon (Branch Manager)
Very helpful full and pleasant from…
Very helpful full and pleasant from both the girls I dealt with, Holly and Diane.
7 października 2025
Odpowiedź od Hays Travel - Dumfries
Thank you Neil for your kind feedback, we really appreciate it and glad we could help! Holly & Diane :)
Odpowiedź od Hays Travel - Dumfries
Thank you for your kind comments, its greatly appreciated. Sharon (Branch Manager)
As per normal the ladies in Dumfries…
As per normal the ladies in Dumfries where great.
17 września 2025
Odpowiedź od Hays Travel - Dumfries
Thank you for your kind feedback. Glad we got you all sorted. Kira
Holiday
Diane and Maggie were fantastic helping me to get my holiday booked also talking me through the payment process which I was struggling with. All the staff are amazing 👏 and I wouldn't book with anyone else.
1 października 2025
Odpowiedź od Hays Travel - Dumfries
Great to get you all booked up again Debbie and I'm sure you will have a fab holiday when the time comes once again. Appreciate your comments. Diane, Assistant Manager
Very helpful and friendly service
We were very happy with the service we received Kira at the dumfries travel agency was very helpful and friendly making sure all our needs were met looking forward to our holiday in May thank you for making everything so easy
27 września 2025
Odpowiedź od Hays Travel - Dumfries
Thank you for your kind feedback. Glad we could get you all sorted. Kira
We knew exactly which cruise we wanted…
We knew exactly which cruise we wanted to book so was quick & easy.
30 września 2025
Odpowiedź od Hays Travel - Dumfries
Thank you for your kind feedback. Glad we got you all sorted. Kira
Brilliant holidays
Excellent service as usual very knowledgeable polite and put me at ease wouldn’t go anywhere else to book holidays thanks x
28 września 2025
Odpowiedź od Hays Travel - Dumfries
Appreciate you taking the time out to submit your feedback and I'm sure you will have a great holiday when the time comes. Diane, Assistant Manager
Always go back to Diana wouldn’t go…
Always go back to Diana wouldn’t go anywhere else, very helpful and nothing is a problem, and she always remembers what I like as I am very fussy with my flight times 😊 and always puts my requests forward to the hotel
27 września 2025
Odpowiedź od Hays Travel - Dumfries
Always a pleasure to get your next trip booked up and nothing is too much a bother. Diane, Assistant Manager
City break
Very helpful and concise. Well mannered with a happy disposition. Excellent service.
17 września 2025
Odpowiedź od Hays Travel - Dumfries
Thanks Martin for your very kind feedback, it is always much appreciated. Holly :)
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