My partner and I have been thinking about a long trip to explore Canada for a while, so we popped into the Hays shop in Strand Street, Douglas. Thinking we would just be picking up a couple of brochur... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Thanks to Elise she helped very incredibly quick to help my partner get back from Palma after missing her flight. 5 STAR SERVICE FROM HER !!! Will be back to book are family holiday in October with... Zobacz więcej
Reakcja na opinię
Being a regular customer in your Douglas Isle of Man branch I’m well known to the staff. Thus being said it’s such a lovely family branch as the staff are so welcoming, friendly and very helpful and... Zobacz więcej
Reakcja na opinię
We were assisted with booking our holiday by Tom in the Douglas branch of Hay’s Travel. He is extremely helpful and efficient . We are an older couple and not confident with technology, but we didn’t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
7/7a Strand Street, IM1 2ED, Douglas, Zjednoczone Królestwo
- 01624 671155
4,8
Doskonała
409 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Tom made a genuine effort to understand…
Tom made a genuine effort to understand what we required and was a pleasure to deal with - he is an outstanding ambassador for Hays Group
22 listopada 2025
Odpowiedź od Hays Travel - Douglas
Thank you for your lovely review Warren.
I will make sure this is passed to Tom .
Much appreciated.
Sandy Hodgkinson
Store Manager
The member of staff ( Tom ) is amazing…
The member of staff ( Tom ) is amazing he can’t do enough to ensure your holiday is everything you asked for . He is pleasant, respectful and friendly.
30 listopada 2025
Odpowiedź od Hays Travel - Douglas
Than you so much for your wonderful review .
I will make sure this is passed over to Tom
Much appreciated.
Sandy Hodgkinson
Store Manager
Odpowiedź od Hays Travel - Douglas
Thank you for your feedback, Sheree, it was my pleasure helping you with your river cruise next year! Many thanks, Louisa
Odpowiedź od Hays Travel - Douglas
Hi Lisa, thank you so much - Elise is our new to travel consultant and I really appreciate your patience and understanding, she is doing so well and this was her first cruise booking. With kind regards, Louisa
The lady was very well informed and…
The lady was very well informed and approachable and knew what i was wanting
Thank You
7 listopada 2025
Odpowiedź od Hays Travel - Douglas
Dear Amanda, thank you so much for your kind words - it was my pleasure assisting you with your holiday requirements. With kind regards, Louisa
Friendly and Helpful
I haven’t travelled very much and felt in safe hands with hays, helpful, informative, knowledgeable and friendly who found me the perfect holiday. Thank you
6 listopada 2025
Odpowiedź od Hays Travel - Douglas
Good morning, Patrick, thank you for your kind words - it was my pleasure assisting you with your travel requirements. With kind regards, Louisa
Louisa was very pleasant and helpful
Louisa was very pleasant and helpful. Phone calls were returned when stated and she went that little bit extra in finding accommodation for our pre cruise stay. Her knowledge of hotels was helpful.
9 listopada 2025
Odpowiedź od Hays Travel - Douglas
Thank you so much for your review, Penny, very much appreciate and it was my absolute pleasure to help you with your holiday requirements. With kind regards, Louisa
Professional and good value
8 listopada 2025
Odpowiedź od Hays Travel - Douglas
Thank you for your review, David, Elise is our new to travel consultant and is already showing amazing customer service. Kind regards, Louisa
Holiday booking
We recently visited Hayes Travel and had the pleasure of working with Thomas. From start to finish, the experience was seamless. Thomas handled everything for us, from booking our flights from Manchester to the US, to arranging our hotel and car hire. He couldn’t have been more helpful or efficient. Highly recommend their services!
9 listopada 2025
Odpowiedź od Hays Travel - Douglas
Dear Rebecca, thank you so much for your review. Thomas is a great member of the team and I'm so pleased he was able to help you with your holiday. Kind regards, Louisa
Sandy is the best agent ever
Sandy is the best agent ever. You never feel rushed and you walk out of shop feeling excited. Have used Hays Travel since they were on teletext and will never use another agency . Thanx for all the brilliant holidays I have experienced xx
6 listopada 2025
Odpowiedź od Hays Travel - Douglas
Thank you so much, Jean, Sandy is excellent at what she does and always makes customers feel valued. Many thanks, Louisa
Booking a holiday
Going in the Douglas hays Isle of Man to day and we booked our holiday with Sandy , as always 100% customer satisfaction ,
Sandy and her team are fantastic I couldn’t recommend them enough
5 listopada 2025
Opinia niezależna
Odpowiedź od Hays Travel - Douglas
Thank you so much Jean and Ann for your lovely review.
This really is appreciated.
Sandy
I was made to feel right at ease and…
I was made to feel right at ease and any questions I had where answered helpfully, plus, advise was given freely, Sandy was very helpful and pleasant, I’d expect that from the manager but she was truly a nice lady and I wouldn’t think twice at booking another trip with Hays Travel
26 października 2025
Odpowiedź od Hays Travel - Douglas
Michael,
Thank you so much for your wonderful review.
It really is appreciated.
Many thanks Sandy
Sandy is so helpful and always goes out…
Sandy is so helpful and always goes out of her way to provide information requested We have booked some amazing holidays through Hays and will continue to do so
22 października 2025
Odpowiedź od Hays Travel - Douglas
Thank you so much for your lovely review Sharon.
It really is appreciated.
Sandy😊
Thomas at strand Street Douglas very…
Thomas at strand Street Douglas very helpful and welcoming
19 października 2025
Odpowiedź od Hays Travel - Douglas
Thank you for taking the time to make a review.
I will pass over to Thomas.
Much appreciated.
Sandy Hodgkinson
Store Manager
Friendly staff
12 października 2025
Odpowiedź od Hays Travel - Douglas
Thank you for your 5 * Review.
I will make sure this is passed over to Louisa.
Much appreciated.
Sandy Hodgkinson
Store Manager
Odpowiedź od Hays Travel - Douglas
Thank you for your kind review - it was a pleasure sorting out your holiday for you. With kind regards, Louisa
Peace of mind
I was met with a lovely welcoming smile in a bright office. Everything was sorted immediately. No fuss and no rushing. Everything was explained clearly. An enjoyable experience.
14 października 2025
Odpowiedź od Hays Travel - Douglas
Thank you so much for your positive review, Karen, it was my pleasure helping to arrange the flights for your mom and aunt to come over to see you! With kind regards, Louisa
A friendly and informative booking.
17 września 2025
Odpowiedź od Hays Travel - Douglas
Thank you for your kind words, Adrian, it was a pleasure assisting you with your holiday booking. Kind regards, Louisa
Very wellcomeing .happy to help and…
Very wellcomeing .happy to help and sorted every thing we needed
9 października 2025
Odpowiedź od Hays Travel - Douglas
Thank you so much for taking the time to write a review.
I will pass this over to Tom your travel consultant.
Much appreciated.
Sandy Hodgkinson
Store Manager
Odpowiedź od Hays Travel - Douglas
Thank you for you review, William, it is very much appreciated! With kind regards, Louisa
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.