We had an apprentice, who sorted our holiday for us. we felt listened too and he sorted a nice hotel and in a nice resort , also sorted the best flight times for us and parking . it is the first ti... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The friendly warm welcome we received from Katie who was very efficient and helpful. We had great service and she took care of everything, Leaving us able to go home excited for our trip. Would defini... Zobacz więcej
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I think this must be our 9th holiday we have booked through Hays Travel Darlington. Would never book with anyone else. Very knowledgeable, friendly and polite. They make the process very easy, and I k... Zobacz więcej
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I enquired via facebook about a holiday Hays had posted and within about 30 minutes (if not less) it was all booked and sorted! I spoke to Owen who was so efficient and helpful, I would definitely boo... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
40 High Row, DL3 7QW, Darlington, Zjednoczone Królestwo
- 01325 609021
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Danielle the travel agent was great…
Danielle the travel agent was great with all the info on booking our cruise she was very knowledgeable in helping choose our package etc and will definitely return for our next holiday
25 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thank you for your lovely review :)
It was a pleasure helping you find your cruise & i look forward to seeing you both in the future! Thanks Dannielle
As always the staff at Hays travel are…
As always the staff at Hays travel are helpful, polite and have great knowledge which makes booking with them a pleasure. Today Sam not only helped book our next trip she also gave some very useful information regarding a trip we already have with Hays.
26 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thank you for taking the time to leave us Feedback :) We really do appreciate it and im glad you got sorted with a new holiday! Thanks very much
The lady was so helpful and friendly. It very easy booking as I knew where I wanted to go. Definitely worth a visit to Hays Travel
Very helpful and friendly
25 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thank you for your lovely comments , It was a pleasure booking your holidays to Turkey and we will see you again soon
Very friendly which put me at ease…
Very friendly which put me at ease straight away.Knowledge was very good.did not rush me.showed me different hotels to see what I preferred.all in all.excellent.thanks..
24 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thankyou very much for leaving me this review!It was my pleasure to get you all sorted and I look forward to seeing you in-store again in the future :)
Owen was very helpfull I gave him my…
Owen was very helpfull I gave him my requirements to look for a holiday and he came back to me with a choice and whilst it was limited one of the options was perfect for our requirements.
22 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thankyou for the lovely comments and taking time to leave this review! I will make sure to pass this along to Owen:)
The booking process was really easy the…
The booking process was really easy the staff in Darlington where very helpful as we just knew our destination they helped us find the best resort the best time changing to get better prices etc very helpful friendly and knowledgeable even after we have booked
17 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thank you so much for your wonderful review! We are so pleased to hear that our team was helpful, friendly, and knowledgeable throughout your booking process. We appreciate your kind words :)
Natalie was very patient& informative…
Natalie was very patient& informative of the trip i was booking, i made it difficult by not being able to use my phone!!! But Natalie was the ultimate professional
Thank you
21 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was patient and professional in assisting you with your booking. We appreciate your kind words!
Chloe was very helpful and very polite…
Chloe was very helpful and very polite and very helpful with our booking from start to finish she was always smiling
22 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thank you for taking the time to leave Chloe a review and for your lovely comments i will make sure to pass them along to her
Owen
Knowledgeable staff
Knowledgeable staff, went with criteria that was non negotiable and was happy with the advice given on areas and booked my holiday happy with my choice that Sam had helped me with.
10 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thankyou for the lovely comments! I will make sure these get passed along to Sam:)
Katie was very patient and listened to…
Katie was very patient and listened to all our needs and found us the holiday we were seeking, a big thank you Katie Sheen.
18 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thankyou for the lovely comments! I will make sure these get passed along to Katie
brilliant from start to finish…
brilliant from start to finish explaining every detail of our holiday owen at Darlington branch was really good and catered to our requests job done as always when booked at hays very happy look forward to booking again thank-you
19 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thank you for taking the time to leave a review and for your great comments they are much appreciated!! I will make sure to pass these along to Owen.
Booked my holiday yesterday with Amy at…
Booked my holiday yesterday with Amy at the Darlington branch.She was very efficient and managed to get me my dream holiday.She set my app up as I’m not that “savvy “,we had a laugh about that.
Thanks again to Amy,you are a gem and to Hays Travel,my trusted travel agent 👍
17 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thankyou for your lovely comments Pam I really appreciate it! Was so lovely to see you in-store and it was my pleasure to get you all sorted. I look forward to seeing you in-store again in the future!
Thankyou Amy
My travel Agent Amy was excellent found…
My travel Agent Amy was excellent found us exactly what we needed and her customer service was impeccable
16 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thankyou for the lovely comments, I will make sure to pass these on to Amy!
Owen
Owen, he made choosing and booking our second holiday to the Caribbean Mexico, and now a Cruise around the Caribbean Islands, the whole process was made easy he gave us some expert advice so exciting we can wait 😍
15 lipca 2026
Odpowiedź od Hays Travel - Darlington
Hi,
Thank you for taking the time to leave a review and for your wonderful comments!! It was my pleasure to help you get sorted for the cruise and was lovely to see you in-store!! I look forward to seeing you again soon
Owen :)
Looking for a hoilday found one and…
Looking for a hoilday found one and booked it then realised I had booked the wrong date so had to change this and it wasn't a problem so a big thankyou to Danielle it was appreciated for sorting this out with no stress
15 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thank you so much for your lovely comments, we hope to help again with your future holidays :)
The staff wonderful
The staff are so good at making you feel you are so important and they have you best interests
12 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thank you for your lovely comments, hope to see you again soon for your next holiday :)
Really helpful
Sam (Hope I remembered the name right!) was really helpful in finding and helping us book our holiday to Tenerife. Natalie was also really helpful last year when we went to Gran Canaria. Will be back!
6 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thank you so much for your feedback :) Glad i could help you find a holiday!
Look forward to seeing you in the future! :D
Young lady very caring plite every way…
Young lady very caring plite every way didnt.rush us exsplained every thing
14 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thank you for taking the time to leave a review and for your great comments they are much appreciated!!
Owen:)
Natalie was so helpful
Natalie was so helpful. Her recommendations and suggestions were just what we needed. She made the booking process so easy and we feel confident that we got a good price.
6 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thank you for your lovely feed back, we look forward to seeing you in the future! :)
Owen
Natalie is a top management lady,always…
Natalie is a top management lady,always makes me feel at ease..as is all her staff..
11 lipca 2026
Odpowiedź od Hays Travel - Darlington
Thank you for your lovely feed back, we look forward to seeing you in the future! :)
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