Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
There are two lovely ladies Coventry branch Chloe and Rachel. Their knowledge was amazing. Made us feel comfortable booking our Australia trip. Gave us lots of tips on where to visit when get there f... Zobacz więcej
Reakcja na opinię
Had a pleasant time booking my holiday with Katie. She had a very friendly approach and handled a large group booking very well. Katie has also ensured that my food allergies have been passed on to M... Zobacz więcej
Reakcja na opinię
Exceptional service for the second time this year. If other assistants are available to help out they do which obviously speeds the process up. Called in for a brochure left with a booked holiday.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
4 Smithford Way, CV1 1FX, Coventry, Zjednoczone Królestwo
- 02476993855
4,9
Doskonała
584 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
First time
Rachael serve my husband and i she was realy lovely
and help us book a holiday first time with Alfa although a friend uses them
13 lutego 2026
Odpowiedź od Hays Travel - Coventry
Thank you for the lovely comments. It was lovely to meet you both you brightened up a dull wet morning :)
Our holiday was all sorted out and…
Our holiday was all sorted out and booked booked for us .
5 lutego 2026
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback :)
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback :)
Very fast service Katie was lovely and…
Very fast service Katie was lovely and very helpful always a pleasure .
8 lutego 2026
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback :)
My Sister & I booked 2 holidays in your…
My Sister & I booked 2 holidays in your Coventry branch. Rachel helped us as we are elderly and not very computer literate. She was wonderful and couldnt have done more for us. We booked 2 holidays with her help. We have always used Hays as everyone is kind & helpful. Thankyou Rachel. Gill & Pam x
6 lutego 2026
Odpowiedź od Hays Travel - Coventry
Thank you so much for your lovely feedback Gill & Pam :) x
We have booked with you before
We have booked with you before. Your service is excellent, nothing too much trouble. We dealt with Katie very friendly helpful.
3 lutego 2026
Odpowiedź od Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Our travel rep Sonia
Our travel rep Sonia, was amazing and found me a perfect holiday, that included all that I had asked for!!.Thank you for you patience Sonia.
4 lutego 2026
Odpowiedź od Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Smithford way coventry
Went to the smithfordway coventry store which is where I always go, as the staff there are so amazing! Rachael helped me find my dream safari holiday, she spent time exploring all the options available. After getting me the best package and deal available I booked, I love going to this store as they feel like family couldn't ask for better service.
3 lutego 2026
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback, we will pass this on to Rachael :)
Sonia was most helpful in trying to…
Sonia was most helpful in trying to find the we were looking for many thanks , linda , so I can just
1 lutego 2026
Odpowiedź od Hays Travel - Coventry
Thank you so much for your lovely feedback Linda :)
Sonia was brilliant,looking for the…
Sonia was brilliant,looking for the best deals. Explaining every detail. We are very happy with the experience
25 stycznia 2026
Odpowiedź od Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Canaries Cruise
We picked a cruise from the shop window and were dealt with very efficiently by your agent Rachael
21 stycznia 2026
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback :)
Very helpful and friendly
Very helpful and friendly. After doing some research after making a booking we decided to change accommodation which Sonia and Kate did for us without any fuss. Relaxed experience
18 stycznia 2026
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback Esther :)
Best place to book a holiday
Best place to book a holiday, staff were brilliant and relaxing and knowledgeable thank you to Sonia and Katie. We always use them and have never let us down.
18 stycznia 2026
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback, we will pass this on to Sonia and Katie!
Staff couldn't do enough,it was a shame they had to call to get pricing,but the phone lines are extremely busy
The staff were phenomenal,but had to ring someone to get a quote,and there phones were exceptionally busy
16 stycznia 2026
Odpowiedź od Hays Travel - Coventry
Thank you for your feedback!
Great service from the Staff and…
Great service from the Staff and congratulations to the lady who just got engaged. Thanks for all your efforts 👍
16 stycznia 2026
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely comments!
Nice friendly staff and certainly new…
Nice friendly staff and certainly new there job
6 stycznia 2026
Odpowiedź od Hays Travel - Coventry
Thank you so much for your lovely feedback :)
The Coventry branch was very helpful…
The Coventry branch was very helpful and friendly, Rachael was amazing and found me a great deal
13 stycznia 2026
Odpowiedź od Hays Travel - Coventry
Thank you Dean for your lovely feedback :)
The staff named Sophie was very…
The staff named Sophie was very accommodating, patient and helpful the whole time we’re booking our holiday.
10 stycznia 2026
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback, it was a pleasure booking your holiday :)
they are very helpful in choosing your…
they are very helpful in choosing your holiday very friendly and easy to talk with
5 stycznia 2026
Odpowiedź od Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Rachel was fabulous…
Rachel was fabulous,her one to one customer service was great!!!
Personal knowledge on our holiday was second to none...
She has helped us picked 3 hoilday now,and enjoyed each one .
4 stycznia 2026
Odpowiedź od Hays Travel - Coventry
Thank you so much Susan for your lovely feedback :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.