Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
There are two lovely ladies Coventry branch Chloe and Rachel. Their knowledge was amazing. Made us feel comfortable booking our Australia trip. Gave us lots of tips on where to visit when get there f... Zobacz więcej
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Had a pleasant time booking my holiday with Katie. She had a very friendly approach and handled a large group booking very well. Katie has also ensured that my food allergies have been passed on to M... Zobacz więcej
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Exceptional service for the second time this year. If other assistants are available to help out they do which obviously speeds the process up. Called in for a brochure left with a booked holiday.... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
4 Smithford Way, CV1 1FX, Coventry, Zjednoczone Królestwo
- 02476993855
4,9
Doskonała
582 recenzji
Zaprasza klientów do wystawiania recenzji
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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was impressed from the beginning by…
I was impressed from the beginning by the staff's eagerness to deal with me in a rapid, but relaxed and friendly manner.
I felt calm and confident that I was getting what I wanted, even when I realised that I had not thought through sensibly the mechanics of making the payment. What could have been embarrassing remained amicable and supportive, a delightful experience.
30 maja 2026
Odpowiedź od Hays Travel - Coventry
Thank you so much for your lovely feedback Mr Burden :)
Great service
Very helpful service and worked hard to provide us with a good holiday package, very friendly staff.
29 maja 2026
Odpowiedź od Hays Travel - Coventry
Thank you for the kind words these will be passed on to Katie you advisor :)
Odpowiedź od Hays Travel - Coventry
Thank you Patricia for your lovely feedback :)
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback :)
I will always book my holidays with…
I will always book my holidays with Hays. I have used them 5 times now and the process is always easy and faultless.
The amazing staff are a great help.
Highly recommended.
20 maja 2026
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback. We will pass this on to Katie for you!
We only ever use Hayes always get good…
We only ever use Hayes always get good service thanks to Sonia for finding us a holiday again .
17 maja 2026
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback Susan :)
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback :)
Booked our second holiday yesterday
Booked our second holiday yesterday. Just waiting for confirmation about booking because of the request for a wet room and other facilities specially for our needs. All enquiries and requests met with understanding and a smile for a family group holiday. Changing dates a few times not a problem. Thank you Rachel
11 maja 2026
Odpowiedź od Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Staff were very polite and helpful
Staff were very polite and helpful. I am going to Spain first time for 25 years ago. I am a pleased customer. Will be booking again. Thank you
1 maja 2026
Odpowiedź od Hays Travel - Coventry
Thank you Claire for your lovely feedback :)
So helpful.
Both Sonia and Katie were really helpful as we had a slightly complicated itinerary in mind but nothing was too much trouble. The time was taken to sort the little details and communication was excellent.
4 maja 2026
Odpowiedź od Hays Travel - Coventry
Thank you for the lovely comments I will make sure these are passed on to both Sonia and Katie :)
Have booked with Hays for several years…
Have booked with Hays for several years and always had a good experience from all staff especially from Rachael she never rushes us and always makes sure she finds something that we have requested always a joy to visit hays
3 maja 2026
Odpowiedź od Hays Travel - Coventry
Thank you so much Ellen for your lovely feedback :)
Excellent service from Sonia sorted us…
Excellent service from Sonia sorted us a great holiday
2 maja 2026
Odpowiedź od Hays Travel - Coventry
Hi Joan thank you for the lovely kind words these really are appreciated will make sure Sonia is aware :)
Iv been using hays travel for a long…
Iv been using hays travel for a long time now always happy to help find the perfect holiday to suit your needs.. Katie was amazing explaining everything to us very helpful definitely be using them again
2 maja 2026
Odpowiedź od Hays Travel - Coventry
Hi Dana thank you for the lovely kind words these really are appreciated will make sure Katie is aware :)
Your assistant Katy was polite
Your assistant Katy was polite, helpful, professional and patient whilst dealing with us. Couldn't ask for more!
1 maja 2026
Odpowiedź od Hays Travel - Coventry
Hi Raymond thank you for the lovely kind words these really are appreciated will make sure Katie is aware :)
Holiday/Cruise booking
Rachel, was absolutely fantastic, her knowledge of the product she was selling was excellent, she answered all our questions and queries, she couldn't do enough for us. Highly recommend speaking to Rachel for your holiday bookings.
30 kwietnia 2026
Odpowiedź od Hays Travel - Coventry
Thank you so much Karl for your lovely feedback, this will be passed onto Rachael :)
Very helpful as was a complicated…
Very helpful as was a complicated booking because of the age ranges,mobility and dietary needs.
23 kwietnia 2026
Odpowiedź od Hays Travel - Coventry
Thank you so much for your lovely feedback :)
I always get amazing service at your…
I always get amazing service at your Coventry branch….the staff are so friendly-they know be by name now,they always find me the best deals.
26 kwietnia 2026
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback :)
Easy and friendly
Easy, friendly and very professional. Also great support from Sonia
26 kwietnia 2026
Odpowiedź od Hays Travel - Coventry
Thank you Stephen for your lovely feedback :)
Bought travel insurance
Bought travel insurance. Excellent service, competitive pricing
21 kwietnia 2026
Odpowiedź od Hays Travel - Coventry
Thank you for your lovely feedback :)
Sonia
Sonia, was quick, polite and extremely helpful. Made the process of booking a cruise simple.
12 kwietnia 2026
Odpowiedź od Hays Travel - Coventry
Thank you Michelle for your lovely feedback :)
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