Hays Travel - Connah's Quay Recenzje 

507
Wynik TrustScore: 5 na 5

4,9

Unit C Deeside District Centre, CH5 4WL Connah's Quay, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We always book with heyes travel your local helpful look for the best deals and understand our needs Your operators are the best they know what they are doing Keep up the good work

Reakcja na opinię

Oceniono na 5 z 5

Great. I went in to feedback my very positive recent holiday experience and booked another holiday with them. Very pleased with their professionalism in the way they explained the holiday details.... Zobacz więcej

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Oceniono na 5 z 5

Lovely welcome...Young lady introduced herself...sat us down with offer of hot drink. She noted the type of holiday we wanted,offered good advice & gave us options which we took away to think about.... Zobacz więcej

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Oceniono na 5 z 5

Ellie who we dealt with us was as usual very helpful and knowledgable and found exactly what we were looking for. She is one of the reasons we always use this branch.Its nice to see a familiar , pleas... Zobacz więcej

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Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • Unit C Deeside District Centre, CH5 4WL, Connah's Quay, Zjednoczone Królestwo

  • 01244 836748

4,9

Doskonała

Wynik TrustScore: 5 na 5

507 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(507)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 119 579

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

It's always easy to book a holiday with…

It's always easy to book a holiday with Hays Travel in Connahs Quay.
Elle was super helpful and she found us a holiday in no time.

5 stycznia 2026
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Odpowiedź od Hays Travel - Connah's Quay

Thank you for your lovely review , it's always a pleasure to book your holiday! I hope you both have a lovely time! :)

Oceniono na 5 z 5

Ceri Ann was a super sales person

Ceri Ann was a super sales person. To the point we cancelled the holiday we intended to go abd booked 2 separate ones

7 stycznia 2026
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Odpowiedź od Hays Travel - Connah's Quay

Thank you for your kind words, and thank you for coming to our store :)
It was a pleasure to book your holidays and we look forward to having you both back in store !

We will pass on your lovely words to Ceri.
Kind Regards,
Ellie-Joe

Oceniono na 5 z 5

Hays CQ

Speedy booking process, helped with finding alternative flights needed

31 grudnia 2025
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Odpowiedź od Hays Travel - Connah's Quay

Thank you for your lovely review! We hope you have the most amazing time :)

Oceniono na 5 z 5

Elle Joe was super helpful

Elle Joe was super helpful, talked me through everything, matched prices and even applied a discount!! Fantastic

2 grudnia 2025
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Odpowiedź od Hays Travel - Connah's Quay

Thank you so much for your positive feedback, it was my pleasure to help get your holiday booked for you and I hope you have the best time.
Lots to look forward to!
Ellie-Joe x

Oceniono na 5 z 5

We dealt with Liam who booked our…

We dealt with Liam who booked our safari for 2027. Brilliant service and great communication

Would highly recommend

22 listopada 2025
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Odpowiedź od Hays Travel - Connah's Quay

Hi Ryan,
Thank you for your kind words. I will pass on the review to Liam.
We cannot wait to welcome you back into store
Kind regards
Ellie-Joe

Oceniono na 5 z 5

Friendly efficient staff

Friendly efficient staff. Very helpful and puts you at ease.

18 listopada 2025
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Odpowiedź od Hays Travel - Connah's Quay

Good Afternoon, Andrew

Thank you for your kind words. I will pass on the review to Liam

We cannot wait to welcome you back into store

Kind regards

Keeley

Oceniono na 4 z 5

It was an efficient booking but really…

It was an efficient booking but really didn't feel that there were any benefits to booking with Hays. Exactly the same price to the penny if I'd booked online from home. Expected a better deal.

7 listopada 2025
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Odpowiedź od Hays Travel - Connah's Quay

Good Afternoon,

Thank you for booking with us at Hays Travel Connah's Quay. At Hays Travel, we provide the best service to ensure that you have the best holiday, and we will be able to assist throughout your upcoming holiday with us including check in.

If you have any further questions or enquiries, please contact Hays Travel Connah's Quay

Kind regards,

Keeley

Oceniono na 5 z 5

Excellent very helpful and very…

Excellent very helpful and very knowledgeable about the cruise

10 listopada 2025
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Odpowiedź od Hays Travel - Connah's Quay

Good Morning Deborah,
Thank you so much for your kind words. We cannot wait to welcome you back into store :)

Have a wonderful day!
Kind regards,
Ellie-Joe

Oceniono na 5 z 5

Friendly

Friendly, helpful staff.

9 listopada 2025
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Odpowiedź od Hays Travel - Connah's Quay

Good Morning Linda

Thank you so much for your kind words. I am very grateful i was able to help you book your next holiday. We cannot wait to welcome you back into store

Have a wonderful day

Kind regards

Keeley

Oceniono na 5 z 5

Absolutely flawless holiday booking

Absolutely flawless holiday booking. Communication instant and extremely lovely staff... 100% use again

30 października 2025
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Odpowiedź od Hays Travel - Connah's Quay

Thank you for your kind words!, We will let Jake know and we look forward to having you in store again :)

Oceniono na 5 z 5

They are all helpful and friendly and…

They are all helpful and friendly and polite and won't book any were else

25 października 2025
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Odpowiedź od Hays Travel - Connah's Quay

Thank you so much for your positive feedback, it was my pleasure to help get your holiday booked for you and I hope you have the best time.
Lots to look forward to! - Ashleigh

Oceniono na 5 z 5

Good customer service

1 want to applaud Jake who helped us to book our holiday. He was so courteous and professional as he guided us through our booking. 8

24 października 2025
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Odpowiedź od Hays Travel - Connah's Quay

Thank you so much for your positive feedback. I will make sure it is passed on to Jake.
I am happy to hear you had a great experience and are pleased with the service you received.
We look forward to welcoming you back in store - Ashleigh :)

Oceniono na 5 z 5

Mallorca, April 2025

I contacted Hays with an idea in mind that myself and 2 friends wanted a girls weekend away. We had no idea where we wanted to go, our only requests were that it wasn’t too far away, there was sun and lots to entertain us nearby. Jake found us the perfect holiday in Mallorca, the hotel was right on the beach, there were lots of bars, restaurants, shops going in both directions when you stepped out of the hotel and the whole holiday ran so smoothly from start to finish! Would definitely go back to Hays again and trust them to find me the holiday I want 🙂

23 kwietnia 2025
Opinia niezależna
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Odpowiedź od Hays Travel - Connah's Quay

Hi Nikki, thank you so much for your positive feedback. I will make sure it is passed on to Jake!
I am so glad you are happy with the service you received and that you had a lovely holiday.
We look forward to welcoming you back into store for your next one - Ashleigh :)

Oceniono na 1 z 5

Dissatisfied

Went in for an enquiry , not helpful at all ,just gave me an email address for my query, went to Broughton instead did everything for me .

2 września 2025
Opinia niezależna
Logo Hays Travel - Connah's Quay

Odpowiedź od Hays Travel - Connah's Quay

Good morning,
I am sorry to hear that you are dissatisfied with the service received in our store.
Could you please send an email to connahs@hays-travel.co.uk or call on 01244 836748 so that I can discuss this further with you.
Kind regards,
Ashleigh

Oceniono na 5 z 5

Ashleigh was brilliant

Ashleigh was brilliant . This will be our first cruise and we honestly didn’t know where to start ! All our questions were answered and she made us feel so at ease and relaxed through the process , we now can’t wait to go on our cruise , thanks Ashleigh x x

12 października 2025
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Odpowiedź od Hays Travel - Connah's Quay

Hi Samantha, thank you so much for your positive feedback!
It was my pleasure to help you with arranging your first ever cruise, and I am sure that you will have the most amazing time.
I hope you have an amazing holiday and we look forward to welcome you back into store in the future! - Ashleigh

Oceniono na 5 z 5

Ellie served us and was so helpful and…

Ellie served us and was so helpful and very personal , would use this store again and ask for Ellie

11 października 2025
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Odpowiedź od Hays Travel - Connah's Quay

Thank you so much for your positive feedback. I will pass this onto Ellie-Joe!
We look forward to welcoming you back in the future and are glad you are happy with the service you received. - Ashleigh

Oceniono na 5 z 5

Very helpful and accommodating

Very helpful and accommodating.
Keeley had a lot of knowledge and was very patient with us while we chose our perfect holiday. Very informative and friendly.

6 października 2025
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Odpowiedź od Hays Travel - Connah's Quay

Good Afternoon, Gemma

Thank you so much for your kind words, I am happy that I was able to find your perfect holiday for you. We cannot wait to welcome you back into store

Have a lovely evening

Kind regards

Keeley

Oceniono na 5 z 5

Great time booking holiday found out…

Great time booking holiday found out what we wanted and booked it straight away x x

6 października 2025
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Odpowiedź od Hays Travel - Connah's Quay

Thank you so much for your positive feedback, it was my pleasure to get your holiday booked for you. I hope you have an amazing time and we look forward to welcoming you in for your next holiday! - Ashleigh

Oceniono na 1 z 5

Disappointing Experience

14 września 2025
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Odpowiedź od Hays Travel - Connah's Quay

Good Afternoon, Gail

I am sorry to hear that you have not had a good experience with us. I can see that you have been in discussion with our manager and customer service addressing your booking.

Should you require anything further please contact Hays Travel Connah's Quay

Thanks
Keeley

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