Have used Hays Travel for quite a few years, always been excellent nothing is never too much trouble. They check you in for your flight, complete fast track and organise your currency at preferential... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hays Travel managed to find us the kind of trip we were looking for and Tracey at the Colwyn Bay store was brilliant in achieving this. She was friendly, helpful and very knowledgeable. She found us a... Zobacz więcej
Reakcja na opinię
We will only use Hays in Colwyn Bay for our holiday bookings. Our previous experiences with them have been so very good, and this time was no exception. We were looked after and advised so well by Tra... Zobacz więcej
Reakcja na opinię
Extremely helpful, friendly and knowledgeable staff. They spent over 2 hours making all the arrangements for our holiday in one visit, and absolutely nothing was too much trouble - hotel, flights, t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Unit 10 Bay View Centre, LL29 8DG, Colwyn Bay, Zjednoczone Królestwo
- 01492 445024
4,9
Doskonała
689 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Kemal
Kemal is friendly, knowledgeable, efficient and enjoys his job which is an ideal person to help me book a holiday swiftly & confidently.
26 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Good morning,
Thank you for leaving a lovely review - I look forward to welcoming you back into branch soon
Many thanks,
Kemal and Team Hays Colwyn Bay
Odpowiedź od Hays Travel - Colwyn Bay
Good morning Anthony,
Thank you for leaving a lovely review - we look forward to welcoming you back into branch soon
Thanks again,
Kemal and Team Hays Colwyn Bay
the staff are lovely so friendly and…
the staff are lovely so friendly and welcoming. They can't do enough to help you.
Excellent
29 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Good Morning Shirley,
We appreciate you taking the time to share your wonderful experience; we're so happy to hear our team made you feel welcome and well-supported.
Kind regards,
Kemal and Team Hays Colwyn Bay
Staff were helpful and friendly.
17 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Good morning David,
Thank you for your lovely review - we look forward to welcoming you back in store very soon.
Kind regards,
Kemal and Team Hays Colwyn Bay
Kamal always provides excellent advice…
Kamal always provides excellent advice and service that is why we keep on returning to him to book our holidays
27 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Good afternoon Gareth,
Thank you so much for your review, we appreciate your kind comments. We look forward to welcoming you back in branch soon.
Thanks again,
Kemal and Team Hays Colwyn Bay
What a great shop
We only called int Hays Travel to ask about cruises but had such a lot of lovely help from Kamel that we booked a cruise there and then. He was kind enough to also help us with travel insurance.
We have never been on a cruise before, (we are in our 80's) so he went over things very carefully.
We didn't feel pushed into anything.
We highly recommend Hays Travel
25 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Good afternoon Michael,
Thank you so much for your review, we appreciate your kind comments. We look forward to welcoming you back in branch soon.
Thanks again,
Kemal and Team Hays Colwyn Bay
Kemal is always very kind and helpful…
Kemal is always very kind and helpful and got me a flight i wanted, he is very understanding and great customer service skills.
Christiana was helpful too.
I've had a positive experience every time at Hays Travel Colwyn Bay. Thank you!
25 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Good afternoon Elliw,
Thank you so much for your review, we appreciate your kind comments and look forward to helping you again in the future.
Thanks again,
Kemal and Team Hays Colwyn Bay
Hays Colwyn Bay excellent service and…
Hays Colwyn Bay excellent service and good advice. Helped with tricky situation with a travel company patient and helpful to get required results. Very reassuring.
23 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Good afternoon Jean,
Thank you so much for your review, we appreciate your kind comments and look forward to hopefully welcoming you back soon.
Thanks again,
Kemal and Team Hays Colwyn Bay
Odpowiedź od Hays Travel - Colwyn Bay
Good morning,
Thank you for leaving a lovely review, we look forward to welcoming you back soon
Thanks again,
Kemal and Team Hays Colwyn Bay
Cruising +
We have booked 2 cruises with Hays Travel (our first) so we have had a lot of questions. The staff at both Nantwich and Colwyn Bay have been extremely helpful and patience, exploring the ship, room availability/oreferences, diet etc. We look forward to booking many more holidays with Hays. Looking forward to our holiday in March through Colwyn Bay branch, excellent service.
13 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Good after Valerie,
Thank you for your lovely review - we look forward to welcoming you back in branch soon
Thanks again,
Kemal and Team Hays Colwyn Bay
Nice friendly staff
17 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Thank you for your review, We look forward to seeing you in store again soon!
Thank you,
Kemal and Team Hays Colwyn Bay
Good customer service
We were assisted by Samir who was very helpful in discussing our requirements and giving us information regarding the resorts available within our budget. We chose our holiday and again she was very helpful in letting us know when we would get everything we need to do before our holiday date.
15 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Hi Mr Little,
Thank you for your lovely comments, I will pass these onto Sumaya who will be made up. We look forward to seeing you in store again soon
Thank you,
Kemal and Team Hays Colwyn Bay
Christiana was very helpful
Christiana was very helpful, and very patient as we did not know where we wanted to go. She offered us several options.
15 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Hi Mr Drury,
Thank you so much for your lovely comments and continued business. I look forward to seeing you in store again soon.
Thanks again,
Kemal and Team Hays Colwyn Bay
Odpowiedź od Hays Travel - Colwyn Bay
Hi Alison,
Thank you so much for your lovely comments and continued business. I look forward to seeing you in store again soon.
Thanks again,
Kemal and Team Hays Colwyn Bay
As always
As always, so helpful, a warm welcome. A pleasure to pop into our Colwyn Bay branch. Brilliant.
12 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Hi Susan,
Thank you so much for your lovely comments and continued business. I look forward to seeing you in store again soon.
Thanks again,
Kemal and Team Hays Colwyn Bay
All at hays are absolutely fabulous …
All at hays are absolutely fabulous they have been so helpful to me over the years I look forward to having meny more holidays with them hays colwyn bay ar the best 👌
10 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Good morning Chris,
Thank you so much for your lovely comments, we enjoy booking your holidays and look forward to you coming into branch. Thank you for your continued support.
Thanks again,
Kemal and Team Hays Colwyn Bay
Hays Travel Agents Colwyn Bay - fantastic team
Kamel the manager was so helpful and knowledgeable with our booking of large family group holiday. We always book our holidays through Hays in Colwyn Bay as all the team are so helpful.
9 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
We appreciate your kind words! It's great to hear that you found our team helpful when booking your family holiday. We value your continued custom.
Thanks you,
Kemal and Team Hays Colwyn Bay
Booked a holiday the Emma
Booked a holiday the Emma, she’s an absolute credit to Hays, nothing was too much trouble - Thank you
9 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
We appreciate your kind review. We're so glad we could book your holiday without any issues, and that our service was helpful to you!
We spoke to Kamal in the Colwyn Bay…
We spoke to Kamal in the Colwyn Bay office who was beyond helpful. He treats you like a friend and will do his very best for you. This is our second time back to book a holiday as the experience the first time with Kamal was excellent.
7 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
We're happy to hear that your experience was excellent, and we appreciate your kind words. It's great to know that our team member was so helpful. Thank you for your continued trust!
Thank you,
Kemal and Team Hays Colwyn Bay
Very happy with help given
Very happy with help given, and shortly after was able to go ahead and book a holiday.
4 stycznia 2026
Odpowiedź od Hays Travel - Colwyn Bay
Hi Christine,
Thank you so much for leaving a lovely review, I appreciate your comments and look forward to welcoming you back in store soon.
Thanks again,
Kemal and Team Hays Colwyn Bay
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.