Excellent service as usual. Emma was extremely helpful and patient. She promised to do send us detailed information and did so very quickly. All the staff here in Colchester are courteous and friendy.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Thanks to Chloe who was very efficient in booking my holiday over the phone, always great service & very quick to sort everything out! I can highly recommend the girls at Hays in Colchester!
Reakcja na opinię
We are both in our late 80s and find everyday life so difficult. At Hays travel everything is arranged for us and staff are extremely efficient. We can always rely on Hays.
I popped into Hayes travel with 3 destinations in mind for next years city break with 2 school friends, came out 45 minutes later all booked, (we’re off to Malta) deposit paid, + car park, Holiday ins... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
12 Trinity Square, CO1 1JR, Colchester, Zjednoczone Królestwo
- 01206807925
4,9
Doskonała
729 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good service.
Very good service. Please can you send me the details of my return flight from Delhi to London and e-ticket number and details of my return flights.
25 stycznia 2026
Odpowiedź od Hays Travel - Colchester
Thank you for your 5* review and your repeat custom.
Lily at the Colchester branch was a…
Lily at the Colchester branch was a great help for me, I have never booked a holiday abroad before. She was brilliant and answered all my questions and made me feel so at ease with the whole booking experience.
1 lutego 2026
Odpowiedź od Hays Travel - Colchester
Thank you for your kind review, it was a pleasure to help you and we hope to see you again soon!
Family holiday 2026
Chloe was helpful and knowledgeable in dealing with my holiday booking. She took time to ensure my family's requirements were met.
7 lutego 2026
Odpowiedź od Hays Travel - Colchester
Thank you for 5* we are glad that Chloe managed to find the right holiday for you and we look forward to seeing you in store again for many more adventures
Quality of service
Quality of service, and knowledge of staff regarding locations of interest to us.
31 stycznia 2026
Odpowiedź od Hays Travel - Colchester
Thank you for a lovely 5* review and thank you for your repeat custom over the many years.
Odpowiedź od Hays Travel - Colchester
Thank you for your kind review, we look forward to seeing you again soon! :)
Odpowiedź od Hays Travel - Colchester
Thank you for the 5* review, we appreciate your repeat custom and look forward to booking you many more wonderful holidays.
Holiday to New York
My fiancé and I haven’t booked a holiday in a while,so went to hays travel just to enquire saw Emma who was the manager she was amazing talked everything through with us advised us what was best place to go , having been there herself we left very impressed. We then went back a week later wanted to see Emma again and we booked our dream holiday to New York. She went above and beyond to send us links to what we needed to do we were so happy with the service definitely recommend hays travel made the experience non stressful and very exciting.
25 stycznia 2026
Odpowiedź od Hays Travel - Colchester
Thank you for your wonderful 5* review and lovely words about Emma. We are glad we were able to book your dream holiday and get everything sorted for you, we look forward to seeing you in store again soon.
Always use Hays in Colchester the girls…
Always use Hays in Colchester the girls in there are always very helpful saw Chole who was great
1 lutego 2026
Odpowiedź od Hays Travel - Colchester
Thank you for the 5* review, we appreciate your repeat custom and we look forward to booking many more fab holidays for you.
The agent we spoke to was very polite…
The agent we spoke to was very polite and gave us lots of clear information, she listened to what we wanted and helped us find what we needed
1 lutego 2026
Odpowiedź od Hays Travel - Colchester
Thank you for your wonderful 5* review, we are glad that Lily was able to get everything booked for you in store. We look forward to seeing you again soon to book more amazing holidays!
Odpowiedź od Hays Travel - Colchester
Thank you for your wonderful review and for choosing Hays Travel
Olivia was extremely knowledgeable
Olivia was extremely knowledgeable, helpful and has a friendly nature. She couldn’t have done anything more.
29 stycznia 2026
Odpowiedź od Hays Travel - Colchester
Thank you for your 5* review and lovely feedback. It was a pleasure getting two fabulous cruises booked for you and we look forward to seeing you both in store again soon.
Odpowiedź od Hays Travel - Colchester
Thank you for your wonderful 5* review and for choosing Hays Travel Colchester. We look forward to seeing you in store soon to book more amazing holidays.
Helpful booking process
The experience in booking our holiday was very easy as leyla explained everything to us and really helped us choose the holiday that we wanted for our party of 10.
19 stycznia 2026
Odpowiedź od Hays Travel - Colchester
Thank you for your 5* review, we are glad Leyla was able to get everything booked for you and we look forward to seeing you in store again soon.
I found the experience good
I found the experience good, very helpful and it was easy and straightforward polite nothing is to much trouble, everything I wanted to know was answered for me
18 stycznia 2026
Odpowiedź od Hays Travel - Colchester
Thank you for your 5* review and lovely feedback, we are glad we got everything booked for you and look forward to seeing you in store again soon.
Very Professional
As usual, Hays staff were brilliant - very professional, friendly, and helpful. They assisted me with my yearly holiday, comparing flights and different dates for cheaper options. Nothing is too much trouble for them and they do it with a smile on their faces.
25 stycznia 2026
Odpowiedź od Hays Travel - Colchester
Thank you for your 5* review and lovely feedback. We appreciate your repeat custom and look forward to seeing you in store again soon.
Young lady very competent
Young lady who dealt with was very competent did everything we asked of her answered all of our questions spoke direct with holiday company telling us all their answers. No problems.
24 stycznia 2026
Odpowiedź od Hays Travel - Colchester
Thank you for your 5* review. We are glad we got everything booked for you and look forward to seeing you in store again soon.
We were greeted by the office manager…
We were greeted by the office manager Emma. Were first time cruisers and she answered all of our questions. After looking at a couple of cruise options we decided to book an Ambassador cruise to Iceland.
Very professional and a pleasure to deal with.
24 stycznia 2026
Odpowiedź od Hays Travel - Colchester
Thank you for your 5* review and lovely feedback. We appreciate your repeat custom and look forward to booking you many more amazing holidays.
The young lady that sorted our boarding…
The young lady that sorted our boarding pass for flights and ship could not have been more helpful
14 stycznia 2026
Odpowiedź od Hays Travel - Colchester
Thank you for your kind review, we look forward to seeing you again soon!
I always book thro Hays travel all…Colchester branch
I always book through Hays travel all the staff are delightful smart polite and easy to get on with this booking I dealt with Emma who was very good professional and proficient in her duties she is a credit to hays travel well done.
18 stycznia 2026
Odpowiedź od Hays Travel - Colchester
Thank you for your wonderful 5* review, we are glad Emma was able to get everything booked for you and we look forward to seeing you in store again soon to book more amazing holidays.
Odpowiedź od Hays Travel - Colchester
Thank you for the 5 stars and booking your holiday with us!
Doświadczenie Trustpilot
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