Always helpful staff who go the extra mile. Easy to talk to, everything explained fully when in shop. Shout out to Gemma who dealt with my booking recently and has in the past she sorts everything so... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The whole process of choosing which hotel and making the booking was dealt with by Bethany at Chester le street in a very friendly and professional manner and all our requests were met. Having not t... Zobacz więcej
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We were dealt with by Angel at Chester le street who was very professional and listened to our needs and requirements offering us a variety of options within our budget. We were very happy with the se... Zobacz więcej
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This is my first visit to Hays Travel but it won't be my last Helen was extremely helpful and thorough. Gave us extra information regarding pre flight hotel and car parking along with insurance and... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
90 Front Street, DH3 3BB, Chester Le Street, Zjednoczone Królestwo
- 0191 3873495
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very pleasant and helpful experience…
Very pleasant and helpful experience given to us by Bronya
29 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
We are so happy you had a pleasant experience with us. :)
Odpowiedź od Hays Travel - Chester Le Street
Thanks for the lovely feedback. Gemma :)
Odpowiedź od Hays Travel - Chester Le Street
It is great to hear you had a great experience with us in store. We do hope you enjoy your holiday :)
Fantastic staff book my holiday in 10…
Fantastic staff book my holiday in 10 minutes. Would not go anywhere else.
28 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We're so pleased we could assist you quickly. We appreciate your loyalty :)
Always a great service when booking our…
Always a great service when booking our holidays. It was Jane yesterday who was lovely
28 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
Thank you for your wonderful review! We are so glad you always receive great service when booking your holidays with us. Jane :)
Very friendly excellent customer…
Very friendly excellent customer service and knowledgeable speedy completion of holiday booking will always book through hays travel
26 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
Thank you for your wonderful 5-star review! I'm are so pleased to hear you had such a positive booking experience with us. Gemma :)
Couldn't fault the service
Couldn't fault the service. Gemma went the extra mile to make sure that our holiday requirements were tailored to perfection.BIG thank you.
23 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
We are so pleased to hear we could tailor your holiday perfectly. Thank you for your kind words; we truly appreciate your feedback.
My friend and I were put at ease by the…
My friend and I were put at ease by the friendly ,professional thorough way our booking was handled Thankyou Helen ..😎
22 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
Thank you for the lovely review, it was a pleasure to help you both arrange your holiday. Hope you have a fab time. Thanks Helen 🙂
Jane was able to help me and assist me…
Jane was able to help me and assist me book a cruise for 2028
20 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
We are so pleased our team could help you book your 2028 cruise! It'll be here before you know it :)
Hays travel Chester Le Street
Emma at Chester Le Street was excellent.
Very efficient and knowledgeable.
21 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
We are so pleased to hear about your positive experience with our team. Thank you for your kind words :)
Always great service
Always great service , a personal touch and care taken to ensure a great experience. Gemma makes the booking process easy and efficient .
13 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
We appreciate your kind words! We are delighted to know we made your booking process easy and efficient. We hope you have a wonderful experience :)
Excellent service
We received excellent help and advice and our queries were promptly and efficiently dealt with. Thank you.
20 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
Thank you for the lovely feedback, it was lovely to meet you both. Jane :)
Excellent
Excellent. We come here because we feel they get what we want. Delighted to book my wife’s 60th birthday holiday and the Apprentice, Angel, did a superb job booking it and explaining it all.
20 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
Thank you so much for the 5* review, your patience with Angel and for returning to us over and over, its always a pleasure to take care of your holidays,
Excellent customer service
Excellent customer service. Gemma helped us select a holiday appropriate for our personal needs.
13 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
Thanks so much for the 5* review, its great to hear the service was up to scratch :)
Will price match the internet and so so…
Will price match the internet and so so helpful and more importantly they are there for you I a great bunch of ladies with a extra shout out to Bronia thank you for your help Michael Lynn and Nichola
19 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
You have booked a lovely holiday Michael and it was a pleasure to book it for you. I do hope you have a great time, thanks Bronia :)
Very polite and helpful.got the booking…
Very polite and helpful.got the booking I was hoping for.
10 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
I'm so pleased I could assist you. I appreciate your kind words! Jane :)
Great booking experience with Angel
Angel was friendly, approachable , very informative and knowledgeable, nothing was to much trouble and she sorted a great holiday out for myself and my daughter..
16 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
Thankyou for your lovely review. So glad I could find you a great holiday, have an amazing time! Thanks Angel :)
Thank you Hays Travel Chester le street…
From walking in Hays Travel Chester le Street my wife and I were made to feel welcome. Nothing was too much trouble for the staff to go above and beyond to make our holiday dreams come true! I had been discussing the initial holiday via email which Bronia had explained everything and more that we needed to know though as we were In Chester le street we called into the branch to book up our safari to Mabula in 2028. Gemma covered the full holiday and provided us with itinerary for flights and the holiday itself. As we were the only people in the branch other staff members also were very helpful in sharing their own experiences of holidays they had encountered. Thank you Hays Travel Chester le Street!
16 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
Thank you for taking the time to leave this lovely review Craig. It's amazing to hear you had a great experience with us. Thanks Bronia :)
Jane sorted everything for me she was…
Jane sorted everything for me she was lovely nice and polite no problem at all.i think hays travel are very good.
16 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
I'm so glad to hear we could assist you and make your experience a positive one. Thank you for your kind words. Jane :)
Booking at Hays Chester le Street with…
Booking at Hays Chester le Street with Emma is always so easy professional and pleasant. All the staff are very friendly and welcoming.
7 maja 2026
Odpowiedź od Hays Travel - Chester Le Street
We're so glad to hear that your booking experience was easy, professional, and pleasant. We appreciate your kind words! Emma :)
Doświadczenie Trustpilot
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