Hays Travel - Castleford Recenzje 

1256
Wynik TrustScore: 5 na 5

4,9

Unit 20, Carlton Lane Shopping Centre, WF10 1AD Castleford, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ruby your advisor was really friendly, my friend and I had called in your shop enquirying about a cruise. I've never been on a cruise before so I had a lot of questions.Ruby was very happy to help wit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service. The Castleford branch staff, headed by Laura are always really helpful and knowledgeable. Its always a pleasure dealing with this branch and the staff.

Reakcja na opinię

Oceniono na 5 z 5

Curtis, who was our in store travel consultant, was absolutely amazing. His customer service, support, advice and patience was absolutely fantastic. All the staff in store were friendly, they spoke to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Have used Hays at Castleford before and always been very happy with the professional and friendly attitude of the staff. Make booking a holiday easy and are attentive to requests.


Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • Unit 20, Carlton Lane Shopping Centre, WF10 1AD, Castleford, Zjednoczone Królestwo

  • 01977878617

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1256)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 119 160

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Claire from start to finish was…

Claire from start to finish was fantastic so hopeful and honestly. Couldn't recommend enough. 5 stars 🌟

30 czerwca 2026
Logo Hays Travel - Castleford

Odpowiedź od Hays Travel - Castleford

Thankyou so much for your lovely review ! :)

Oceniono na 5 z 5

1st class service as always Castleford…

1st class service as always Castleford branch . Girls are so helpful and friendly . Would not go anywhere else to book a holiday . Never feel rushed in making a holiday decision .

27 czerwca 2026
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Odpowiedź od Hays Travel - Castleford

Thankyou so much for coming back and booking with us again, we really appreciate you choosing Hays Travel Castleford!

Oceniono na 5 z 5

Staff were helpful ,patient and had…

Staff were helpful ,patient and had good communication skills plus a great sense of humour

25 czerwca 2026
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Odpowiedź od Hays Travel - Castleford

Thankyou so much for your lovely review, Pauline! We really appreciate you choosing Hays Travel Castleford for your next holiday :)

Oceniono na 5 z 5

So helpful

Easy, understands. Helpful - got us exactly what we wanted/ Ruby was very efficient

21 czerwca 2026
Logo Hays Travel - Castleford

Odpowiedź od Hays Travel - Castleford

Thank you for such lovely feedback,

Many Thanks
Laura.

Oceniono na 5 z 5

Very helpful

Very helpful, sorted and booked. Excellent

21 czerwca 2026
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Odpowiedź od Hays Travel - Castleford

Thank you for such lovely feedback,

Many Thanks
Laura.

Oceniono na 5 z 5

Went in with loads of money came out…

Went in with loads of money came out skint lol we use hays quite often when we go on holiday went to castleford for the day (usually go to Leeds) saw a good deal in their window for a cruise couple of extras on when we went in but not too extreme the staff in Hays are always very pleasant and helpful when it comes round to checking in they do it all for you nothing to worry about

19 czerwca 2026
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Odpowiedź od Hays Travel - Castleford

Thank you for such lovely feedback,

Many Thanks
Laura

Oceniono na 5 z 5

We always go to the same shop and they…

We always go to the same shop and they even know us by name very helpful and always advise us on best places to visit the castleford branch is wonderful everyone is so friendly

17 czerwca 2026
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Odpowiedź od Hays Travel - Castleford

Thank you for such lovely feedback,

Many Thanks
Laura

Oceniono na 5 z 5

Lovely knowledgeable staff good…

Lovely knowledgeable staff good communication, no pressure,got me what I wanted within my budget

17 czerwca 2026
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Odpowiedź od Hays Travel - Castleford

Thank you for such lovely feedback,

Many Thanks
Laura

Oceniono na 5 z 5

Know Claire very well

Know Claire very well, we have booked past holidays with her. Very friendly, helpful and professional.

11 czerwca 2026
Logo Hays Travel - Castleford

Odpowiedź od Hays Travel - Castleford

Thank you for such lovely feedback,

Many Thanks
Laura

Oceniono na 5 z 5

We went into store to see if we could…

We went into store to see if we could find a last minute deal for the end of this month after seeing that one we had our eye on went up in price! Chelsea managed to find the exact same holiday, for the same dates, cheaper than what we had just seen it! She was very professional and friendly, very helpful and informative. We booked and were happy! We went with our 2 young children who were quite bored whilst we went through all our holiday details, however…Hannah to the rescue! She entertained both children even though she didn’t need to! They loved the boat made out of 2 chairs, my son especially loved looking through the magazine with Hannah. My son has trouble with his speech yet Hannah made it look easy to communicate with him! He was comfortable in her company and that made us feel at ease when concentrating on our booking. We absolutely will book again in store rather than online just based on out experience on the 13/06/2026. Thank you so much Chelsea and Hannah!

13 czerwca 2026
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Odpowiedź od Hays Travel - Castleford

we are so happy your children felt secure in our shop and thank you so much for your lovely feedback Many thanks Hays Travel castleford

Oceniono na 5 z 5

Very kind and helpful assistant.

Very kind and helpful assistant.

Unfortunately due to a fall was unable to fly.

She took us through steps we had to go through to reclaim payment through our insurance company.

6 czerwca 2026
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Odpowiedź od Hays Travel - Castleford

aww so sorry that you didn't manage to get on your holiday hope you get better soon

Oceniono na 5 z 5

Sophie was really helpful and took time…

Sophie was really helpful and took time to go through everything with me and answer all my queries.
Thank you Sophie 😊

11 czerwca 2026
Logo Hays Travel - Castleford

Odpowiedź od Hays Travel - Castleford

Thankyou so much for your lovely review, we really appreciate you choosing to book with us many thanks sophie

Oceniono na 5 z 5

Very helpful and patient

Very helpful and patient . Jane was so kind and really wanted to help us.

10 czerwca 2026
Logo Hays Travel - Castleford

Odpowiedź od Hays Travel - Castleford

Thank you so much for leaving such a lovely review!

Regards,
Ruby

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