Just everything was taking care of. And explained. The staff member Maria. Couldn't do anything more. So we ended booking two holidays. The next one. 12 October. For 6 people. Thank you
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Lokalizacja
Zmień lokalizacjęCastle Court Shopping Centre, Royal Avenue, BT1 1DD Castle Court, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fantastic not the first time I’ve booked with Megan .Have never been on a cruise before Megan explained everything right down to helping me pick my cabin .Going solo I was a bit nervous but Megan put... Zobacz więcej
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Twas a seamless process to book my journey in March 1st to Jordan with Hays office in Beautiful Belfast with a grand lady i might missspell her name but twas Cholie who was very helpful indeed and had... Zobacz więcej
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Dropped in recently with mum to get another price for 1st time cruise. We hadn't a clue however, Geraldine was so lovely explaining everything and our options. So we went with Hays in the end, thank... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Castle Court Shopping Centre, Royal Avenue, BT1 1DD, Castle Court, Zjednoczone Królestwo
- 02892290223
5,0
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful
Lovely girl helped us ,couldn't have been more helpful I'm not good at remembering names but I think she was Geraldine
30 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
Hi Sheelagh,
We're happy to hear that our team member was so helpful! We appreciate you taking the time to share your positive experience with us.
Best regards Laura
Geraldine was so helpful as always
Geraldine was so helpful as always, great service and very pleasant experience
23 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
Hi Tracey ,
We appreciate you taking the time to leave us such a wonderful review! We are so glad you had a great and helpful experience.
Best regards Laura
Response very swift and professional
30 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
We appreciate your positive feedback and are so happy to hear that you found our response swift and professional.
Best regards Laura
Very helpful staff member chole
Very helpful staff member chole. Very helpful and assisted me with all my questions. The booking process was very easy and quick
29 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
Hi Ella,
We appreciate you taking the time to leave us such a wonderful review. We are so glad that we Chloe could assist you and make the booking process easy and quick!
Regards Laura
Lovely friendly helpful girl Chloe ..
27 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
Kathleen,
We appreciate your kind feedback regarding the service you received; we will ensure your comments are shared with the team.
Hays Travel
Fantastic!
The process of looking through the options and flexibility was fantastic.
Really good process and excited for our break
26 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
Mr Sean McCloskey,
We're happy that you found great flexibility and options during the booking process. We hope you have a fantastic and memorable break. Thanks for the review!
Hays Travel
We booked our holiday in castlecourt…
We booked our holiday in castlecourt Belfast with ROB. HE was great. My husband uses a mobility scooter and ROB checked our hotel choices for scooter parking charging etc. Also our disability assistance with the airport. He's a lovely man. 10/10 .
25 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
We're happy to hear that your holiday booking experience was great! It's wonderful to hear that Rob was able to assist with your specific needs and provide excellent support. Thank you for your positive feedback.
Regards Laura
Hays Travel
We had Josh who was very helpful and…
We had Josh who was very helpful and pleasant and was able to find what we wanted for our holiday
25 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
Thank you Doreen,
We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear that you found what you wanted for your holiday. Regards Laura
Hays Travel
Twas a seamless process to book my…
Twas a seamless process to book my journey in March 1st to Jordan with Hays office in Beautiful Belfast with a grand lady i might missspell her name but twas Cholie who was very helpful indeed and had it booked flawlessly, please give this lady some credit she's a true professional. Looking forward to my group trip Thanks Hays Belfast I'll certainly book through ye again. Have a grand weekend. Aidan M Murray.
23 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
Thank you Aidan, We appreciate you taking the time to share your booking experience for your trip to Jordan. We are so glad that Chloe was helpful and professional. We look forward to helping you with future travel plans.
Thanks Laura
Odpowiedź od Hays Travel - Castle Court
Thank you for booking your holiday with us, we are happy to hear the process was quick and easy for you.
Regards Laura
I had a very good customer experience
I had a very good customer experience. Chloe was very helpful.
19/01/26
Castlecourt Belfast
20 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
customer,
We're happy to hear that you had a very good experience. We appreciate you taking the time to share your feedback with us.
Hays Travel
Excellent customer service
Excellent customer service, holiday booked within minutes.
18 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
Mrs Donnelly,
We appreciate your feedback and are so happy we could provide excellent customer service and book your holiday quickly for you.
Hays Travel
Was very helpful on booking our…
Was very helpful on booking our holiday and very pleasent
12 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
Barbara,
We appreciate your kind words and are so happy we could assist you in booking your holiday. We hope you have a wonderful time!
Hays Travel
Odpowiedź od Hays Travel - Castle Court
customer,
We're so happy to hear that you had such a positive experience. We appreciate your feedback very much.
Hays Travel
Great service from strat to finish
Great service from strat to finish, this was my 1st time using Hays travel and I’ll definitely be usual them again
17 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
Robert,
We are happy you received great service from beginning to end and will use us again. We appreciate your feedback and look forward to booking for you.
Hays Travel
Member of staff was absolutely brilliant, and gave answers to all our questions in a very professional and friendly way
Member of staff was absolutely brilliant
10 stycznia 2026
So friendly and helpful in everyday go…
So friendly and helpful in everyday go out of their way to get you the right and best deal for you etc so thanks a million Geraldine happy kids happy mum.
18 stycznia 2026
The girl was do helpful
31 grudnia 2025
Friendly staff easy process explained…
Friendly staff easy process explained very well by staff
17 stycznia 2026
Very friendly and helpful staff
Very friendly and helpful staff! I work close to the store and hadn't much time so the girl took a few quick details of what I was looking for my budget etc and I when I called back in she had miltipul choices for me to choose from! The next day another girl helped me book my holiday and was very patient and helped us get the best deal! I will definitely booking my future holidays with Hays Travel!
17 stycznia 2026
Odpowiedź od Hays Travel - Castle Court
We're so happy to hear that our team was helpful and efficient in finding you the perfect holiday within your budget. We appreciate your intention to book with us again for your future holidays!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.